Find work in Canada.

504,070 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
TI
Geospatial Support Analyst Intern
Trimble Inc.
Richmond Hill, ON · Canada - Richmond Hill, Ontario (Applanix)
- Full-time
Map the World in Motion: Geospatial Product Support Analyst Intern (16-Month)
Added just now
C
Analyst, Trade Control
CIBC
Toronto, ON
- Full-time
As an Analyst, Trade Control, you'll play a key role in supporting global trading activities within Capital Markets. You'll ensure that all transactions initiated by the Front Office are…
Added 1 min ago
A
Information Governance & Knowledge Management Analyst
AESO
Calgary, AB · KPMG Tower
- Full-time
…decision-making, and contribute to the efficient delivery of legal and customer project…
Added 15 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 15 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 15 mins ago
HB
Senior Risk Analyst
Hana Bank Canada
Toronto, ON · North York, ON
- Full-time
…to fulfill our role as a “Solution Provider” for our growing customer base in a rapidly changing financial environment. With 7 branches and a strong global network across 24 countries, we…
Added 15 mins ago
FB
Business Analyst
Fairstone Bank
Toronto, ON · Montreal, QC
- Full-time
Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a…
Added 30 mins ago
SH
Technical Support Coordinator – 2-Month Fixed-Term (Markham, On-Site)
Sentrex Health Solutions
Markham, ON
- Full-time
Customer service support experience in a fast-paced environment
Added 30 mins ago
Customer Support Analyst - Bilingual (FRENCH)
a42f2e0b-2d4a-4df5-a7d9-43a8b36fe9f3
Cambridge, ON
Think creatively about ways to improve the customer experience and internal processes
Added 30 mins ago
HH
Business Systems Analyst
Halton Healthcare
Oakville, ON
- Full-time
The Business Systems Analyst will work closely with the Human Resources. Central Staffing, and Payroll teams at Halton Healthcare to support their operations and provide day-to-day support…
Added 45 mins ago
FS
Analyst Part Time Day
Fortinos Supermarket Ltd
Burlington, ON
- Part-time
We're looking for talented colleagues who are passionate about providing an exceptional shopping experience for customers and delighting them every step of the way!
Added 45 mins ago
P&
Analyste en opérabilité / Operability Analyst
Pratt & Whitney
Longueuil, QC
- Full-time
Baccalauréat en Ingénierie avec minimum 3 à 7 ans d’expérience ou maîtrise en Ingénierie avec minimum 2 à 5 ans d’expérience un atout.
Added 45 mins ago
Product Owner
Dye & Durham Talent Team
Toronto, ON
Experience translating business and customer needs into prioritized, actionable work for engineering.
Added 45 mins ago
Pricing Analyst (Procurement & Supply Chain)
Source Atlantic Ltd.
Rocky View No 44, AB · Saint John, NB · Dartmouth, NS · Rocky View County, AB
Reporting to the Director, Product & Margin, the Pricing Analyst is responsible for providing the analysis, modelling and insights that support pricing and margin decisions across the…
Added 45 mins ago
A
Consultant(e) en intégration (Bilingue) - Integration Consultant (Bilingual)
ADP
Toronto, ON · Montreal, QC · Etobicoke, Ontario
- Full-time
Soutenir les initiatives d’amélioration continue visant les processus d’intégration, les outils et l’expérience client.
Added 45 mins ago
Q
Customer Success Operations Analyst
Quadient
Markham, ON
- $52,000 to $75,000 CAD / year
- Full-time
The Customer Success Operations Analyst designs, builds and improves the processes, systems and data that help our Customer Success team run efficiently at scale. Partnering with Sales,…
Added 45 mins ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 45 mins ago
SC
Technical Product Owner II-SC
Staples Canada
Richmond Hill, ON
- $89,100 to $111,350 USD / year
- Full-time
…changes to products or services on our employee processes and customer…
Added 56 mins ago
PC
Junior Security Analyst
ProServeIT Corporation
Charlottetown, PE
- Full-time
…solutions to help businesses thrive. With over 20 years of experience, we’ve established ourselves as a trusted partner in the ever-evolving world of…
Added 1 hour ago
IT Applications Support Analyst
Hilton Food Group Plc
Brantford, ON
IT Applications Support Analyst is to support and
Added 1 hour ago
R
Risk Analyst - Proficient
Raise
Toronto, ON
- Full-time
We at Raise are hiring a Risk Analyst - Proficient for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand.…
Added 1 hour ago
B
SENIOR ADVISOR, PROCUREMENT
BDC
Montreal, QC
- Full-time
Ensure an excellent internal customer experience, while being aware that your role as controller requires courageous interventions;
Added 1 hour ago
Senior Analyst, SFP Product Programs
Scotiabank
Toronto, ON
Strong customer focus with a commitment to delivering a high-quality service experience
Added 1 hour ago
M
Senior Financial Analyst
Metrolinx
Canada
- Full-time
Demonstrated years of progressive experience as a financial analyst.
Added 1 hour ago
Business Analyst
The Canada Life Assurance Company
Winnipeg, MB
Experience working as a business analyst or performing comparable analytical work.

Codan (Canada) Inc

Application Support Analyst

Toronto, ON, Canada

Salary range: Annual $85,000 - $105,000 + 4% vacation pay · Contract

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary range: Annual $85,000 - $105,000 + 4% vacation pay
Job type: Contract
Apply by: Apr 25, 2027
Experience: · 3+ years of application support experience in an enterprise environment
Posting language: English
Posted: Oct 27, 2026

Original job description

Application Support Analyst (12-Month Contract)

Codan (Canada) Inc. (CCI) was created in 2009 and is affiliated with the offshore law firm Conyers. Conyers has offices in Bermuda, Cayman Islands, British Virgin Islands, Hong Kong, Singapore and London. CCI is devoted to providing superior technology, marketing, innovation and project management support to the Conyers user community.

We are seeking a versatile Application Support Analyst to join our Technology Services team on a 12-month maternity replacement contract. The successful candidate will support the firm's enterprise and business applications (such as practice and financial management, entity management and document management systems), Microsoft 365 and in-house applications. The scope of the role will be tailored to the successful candidate's strengths across enterprise application support and Microsoft 365/Power Platform.

What Will You Do

Core ApplicationSupport

· Provide L3 support for enterprise, business and in-house applications and related infrastructure by investigating, troubleshooting and resolving incidents and service requests raised through the ITSM platform or other applicable channels.

· Gather information, replicate and analyse problems to determine root cause, collaborating with team members, developers and vendors to deliver lasting fixes.

· Interface with vendor support contacts where additional support is required and manage escalations through to resolution.

· Identify and track system and process issues, documenting actions and contingencies throughout for a proper audit trail of resolution, in line with ITIL-aligned incident, problem and request processes.

Environment & Change Management

· Build and maintain test and production environments, including patching, hotfixes, service packs and version upgrades, with appropriate testing before release.

· Plan and implement changes through the change management process, and support application integrations and data flows between systems.

· Provide technical expertise on performance, scalability, reliability and security, and participate in architecture and design discussions around solutions and enhancements.

Microsoft 365 & In-House Applications

· Provide support and administration for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive and Copilot, monitoring service health and documenting procedures.

· Support in-house and custom applications, understanding their architecture and data flows, and coordinate fixes and enhancements with developers and vendors.

· Test updates and new releases, and prepare user documentation and training for changes to supported applications.

Business Engagement & Continuous Improvement

· Work with Business Analysts and business users to gather requirements, translate them into practical solutions, and recommend or implement changes to functionality.

· Review and document processes, and recommend improvements, including opportunities for automation using the Power Platform (Power Apps, Power Automate, Power BI).

· Build and maintain knowledge base articles, runbooks and support procedures.

Project & Enhancement Support

· Support application upgrades, rollouts and AI or Copilot initiatives during the contract term, applying responsible AI and governance practices.

· Provide knowledge transfer and complete handover documentation before the end of the contract.

What You’ll Need

· Completed a university degree or equivalent experience. A degree in Computer Science, Information Technology, Engineering or a related field is an asset

· 3+ years of application support experience in an enterprise environment

· Experience with vendor-supported enterprise platforms such as practice management, entity management or document management systems

· Candidates must be competent in SQL

· Strong troubleshooting skills across application, database and infrastructure layers

· Ability to communicate clearly and proactively with technical and non-technical stakeholders on status and issues

· Capable self-starter who takes initiative to solve problems, troubleshoot and streamline processes

· Solid organisational skills with strong attention to detail

· Ability to ramp up quickly and deliver value within a 12-month term

· Legal or professional services experience preferred

· Microsoft 365 administration experience, including Entra ID, DLP and eDiscovery considered an asset

· Power Platform (Power Apps, Power Automate, Power BI) and/or Copilot Studio experience

· PowerShell or other scripting languages

· ITIL certification preferred

· Microsoft certifications (e.g., Power Platform, Microsoft 365) an asset

Note: This is a 12-month fixed-term maternity replacement contract.

Salary range: Annual $85,000 - $105,000 + 4% vacation pay

Codan (Canada) Inc. is an Equal Opportunity Employer. We will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform us of the nature of any accommodation(s) that you may require.

Apply About employer

More about this job

Responsibilities

Provide L3 support and administration for enterprise, business, and in-house applications, Microsoft 365 services, and related infrastructure, resolving incidents and coordinating with vendors and developers. Maintain and test application environments, support changes and integrations, improve processes through automation, and contribute to upgrades, Copilot initiatives, documentation, and handover.

Requirements

Requires at least three years of enterprise application support experience, SQL competency, strong troubleshooting across application, database, and infrastructure layers, and a university degree or equivalent experience. Legal or professional services experience is preferred; Microsoft 365 administration, Power Platform, scripting, ITIL certification, and Microsoft certifications are assets.

Skills

Application Support
SQL
Troubleshooting
Microsoft 365 Administration
Entra ID
Data Loss Prevention
eDiscovery
Power Apps
Power Automate
Power BI
Copilot Studio
PowerShell
Incident Management
Problem Management
Change Management
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Enterprise Applications
Practice Management Systems
Financial Management Systems
Entity Management Systems
Document Management Systems
Microsoft 365
Outlook
Teams
SharePoint
OneDrive
Copilot
SQL
Power Platform
Power Apps
Power Automate
Power BI
Copilot Studio
PowerShell
ITSM
ITIL
Incident Management
Problem Management
Change Management
Application Integrations
Root Cause Analysis
Entra ID
Data Loss Prevention
eDiscovery
Responsible AI

Report this job