Jobs in Canada

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Added 7 mins ago
Payroll Specialist
Robert Half
Mississauga, ON
Contract
Our client is seeking a Payroll Specialist to support payroll operations across both Canadian and U.S. employee populations. This role is ideal for a payroll professional with strong…
Added 7 mins ago
Onboarding Specialist
Tundra Technical Solutions
Winnipeg, MB
Full-time
Continued Professional Development – tailored learning and development courses to support your career growth at Tundra.
Added 23 mins ago
Commercial Credit Advisor, Agriculture
RBC
Guelph, ON · Calgary, AB
Full-time
You will support Relationship Managers (RM) in credit renewal and adjudication of files < $2 MM Total Single Name Exposure, primarily in the Agriculture industry, and including new client…
Added 23 mins ago
Client Advisor Intern – Mandarin/Cantonese
RBC
Ottawa, ON
Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 23 mins ago
Client Advisor
RBC
Smooth Rock Falls, ON
Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 23 mins ago
Client Advisor
RBC
Kerrobert, SK
Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 23 mins ago
Home Equity Referral Specialist
RBC
Toronto, ON · Mississauga, ON
Full-time
Collect, organize, and validate all required documentation to support client applications with external lenders, ensuring completeness and accuracy
Added 23 mins ago
Banking Advisor Intern - Squamish Branch
RBC
Squamish, BC
Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 23 mins ago
Mortgage Specialist
RBC
Calgary, AB
Full-time
…within the community and realtors’ offices. Further, you build client loyalty through your keen desire to provide exceptional and personalized service, while your proven motivation and…
Added 23 mins ago
Banking Advisor
RBC
Moose Jaw, SK
Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 23 mins ago
Portfolio Management Application Support Specialist (PMASS)
RBC
Toronto, ON
Full-time
The Portfolio Management Application Support Specialist (PMASS) will support front office users across Canada by providing portfolio management application support for Client Reporting…
Added 23 mins ago
Client Account Platform Support Specialist (CAPSS)
RBC
Toronto, ON
Full-time
Client Account Application Support Specialist will support front office users across Canada by providing portfolio management application support for Client Account Maintenance software…
Added 39 mins ago
Senior Specialist, Experiential Learning Innovation
University of Ottawa
Ottawa, ON · Desmarais Hall
Full-time
…University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our…
Added 39 mins ago
Intermediate Specialist, Industry Engagement and Development
University of Ottawa
Ottawa, ON · Desmarais Hall
Full-time
…University of Ottawa. We recruit the very best future students, support them throughout their university years and leave them well-prepared for fulfilling careers and future studies. Our…
Added 39 mins ago
Client Service Associate
Northbridge Financial Corporation
Calgary, AB
Full-time
Supporting one of our Commercial Insurance Specialist (CIS) we’re looking for an exceptional Client Service Associate to provide excellent customer service to our clients as well as support…
Added 39 mins ago
Retail Supervisor - Nike Mirabel
Nike
Mirabel, QC · NFS CA MIRABEL
Full-time
…fait pour vous. Vos expériences et points de vue guideront nos client·e·s et les aideront à prendre les meilleures décisions. Vous travaillerez avec votre équipe pour améliorer le service…
Added 39 mins ago
Executive Protection Specialist
TD
Toronto, ON
Full-time
Reporting to the Group Manager, GPS Employee Protection Programs, the Executive Protection Specialist will work in cooperation with GPS management and GPS teams to provide dedicated support…
Added 39 mins ago
Bilingual Merchant Solutions Retention Specialist (STA 24mths)
TD
Toronto, ON
Full-time
To support business growth and strengthen customer loyalty by engaging with merchants to retain their business and negotiate pricing, contractual terms, and overall account profitability.…
Added 39 mins ago
Senior Manager, Software Engineering
BCI
Victoria, BC · CA Victoria
Full-time
…partner in serving them is the Financial Engineering branch, a specialist quantitative modeling and development group embedded within Investment Operations. Financial Engineering owns its…
Added 54 mins ago
Junk Removal Specialist
1-800-GOT-JUNK?
Calgary, AB
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences.…
Added 54 mins ago
Client Advisor
Royal Bank of Canada
Kerrobert, SK
Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 54 mins ago
Client Advisor
Royal Bank of Canada
Smooth Rock Falls, ON
Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 54 mins ago
Banking Advisor Intern - Squamish Branch
Royal Bank of Canada
Squamish, BC
Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 54 mins ago
Home Equity Referral Specialist
Royal Bank of Canada
Mississauga, ON
Full-time
Collect, organize, and validate all required documentation to support client applications with external lenders, ensuring completeness and accuracy
Added 54 mins ago
Banking Advisor
Royal Bank of Canada
Moose Jaw, SK
Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…

Codentrel

Technical Support Specialist

Mississauga, ON, Canada

Job type: Full-time
Apply by: Oct 20, 2026
Experience: Minimum 2–3 years of technical support or helpdesk experience
Posting language: English
Posted: Aug 4, 2026

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Original job description

Codentrel, a leader in IT, telecom, and AI-driven solutions, is seeking a skilled and customer-focused Technical Support Specialist to provide high-quality technical assistance to our clients and internal teams. This role involves troubleshooting issues, supporting hardware and software systems, and ensuring smooth technology operations.

Responsibilities

Provide first- and second-level technical support for hardware, software, and network-related issues
Respond to technical inquiries via phone, email, remote access tools, and in-person
Diagnose, troubleshoot, and resolve IT and telecom-related problems efficiently
Assist with installation, configuration, and maintenance of systems, devices, and applications
Log and track all support requests in the ticketing system, ensuring timely resolution
Escalate unresolved issues to higher-level support or vendors when necessary
Maintain detailed technical documentation for systems, configurations, and procedures
Provide training and guidance to users on hardware, software, and system best practices
Stay updated on emerging technologies, updates, and patches relevant to company systems

Requirements

Education & Experience:

College diploma or university degree in Information Technology, Computer Science, or a related field
Minimum 2–3 years of technical support or helpdesk experience

Technical Skills & Knowledge

Strong knowledge of Windows OS, Microsoft Office Suite, Active Directory, and Exchange Server
Experience with networking fundamentals (LAN/WAN, TCP/IP, VPN)
Familiarity with mobile device support (Android, iOS) and remote support tools
Understanding of ticketing systems (ServiceNow, Zendesk, or similar)
Knowledge of telecom systems and VoIP technologies is an asset

Soft Skills

Excellent troubleshooting and problem-solving skills
Strong customer service orientation with a professional demeanor
Effective written and verbal communication skills
Ability to work independently and collaboratively
Strong time management and organizational abilities

Work Conditions

Standard hours: 8:00 AM – 5:00 PM, Monday to Friday
Occasional evening, weekend, or after-hours support based on business needs
May require travel to client sites for on-site support

Apply About employer

More about this job

Responsibilities

Provide first- and second-level support for hardware, software, network, and telecom issues through phone, email, remote tools, and in-person assistance. Diagnose and resolve problems, maintain systems and documentation, track and escalate support requests, and guide users on technology best practices.

Requirements

A college diploma or university degree in Information Technology, Computer Science, or a related field and 2–3 years of technical support or helpdesk experience are required. Candidates should know Windows, Microsoft Office, Active Directory, Exchange Server, networking fundamentals, mobile device support, remote support tools, and ticketing systems; telecom and VoIP knowledge is an asset.

Skills

Technical Support
Hardware Troubleshooting
Software Troubleshooting
Network Troubleshooting
Windows OS
Microsoft Office Suite
Active Directory
Exchange Server
LAN/WAN
TCP/IP
VPN
Android
iOS
Remote Support Tools
Ticketing Systems
VoIP

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
Technical Support
Helpdesk
Hardware
Software
Networking
Windows OS
Microsoft Office Suite
Active Directory
Exchange Server
LAN/WAN
TCP/IP
VPN
Android
iOS
Remote Support Tools
Ticketing Systems
ServiceNow
Zendesk
Telecom Systems
VoIP
Troubleshooting
Customer Service
System Installation
System Configuration
System Maintenance
Technical Documentation
User Training
IT Services
IT Consulting

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