Find work in Canada.

514,600 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 6 mins ago
D
Operations Support Agent
Desjardins
L'Isle-Verte, QC · Caisse Desjardins de Viger et Villeray
- Full-time
Added 6 mins ago
D
Advisory Agent, Member and Client Experience
Desjardins
Témiscaming, QC
- Part-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 7 mins ago
Y
AWS Solutions Architect
Yochana
Toronto, ON · Scarborough, ON
- Contract
Design resilient Generative AI, Agentic AI, multi-agent, RAG, LLM, and MCP integrations.
Added 37 mins ago
E
Senior Agentic AI Engineer
enableIT
Toronto, ON
- Contract
Understanding of prompt engineering, tool calling, structured outputs, context management, and multi-step agent workflows.
Added 37 mins ago
FT
Artificial Intelligence Engineer
Fortiv Technical Inc.
Toronto, ON · Greater Toronto Area, Canada
- Other
Familiarity with agent frameworks such as Semantic Kernel, LangChain or LangGraph.
Added 37 mins ago
S
Senior Testing Officer / Auditor
Synechron
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Synechron est à la recherche d’un(e) Auditeur(trice) principal(e) / Agent(e) principal(e) de tests pour soutenir les activités de tests fondés sur les risques et l’évaluation des contrôles…
Added 37 mins ago
D
Client Financial Services Agent Business
Desjardins
Tecumseh, ON · Toronto, ON · Welland, ON
- Full-time
As a client financial services agent to Toronto Branch, you work closely with account managers. You provide personalized support to business members and clients, and you assist with…
Added 37 mins ago
D
Operations Support Agent
Desjardins
L'Isle-Verte, QC · Caisse Desjardins de Viger et Villeray
- Full-time
Added 1 hour ago
Parcel Delivery- On-Call
Canada Post - Postes Canada
Toronto, ON · Scarborough, ON
Business Function: Delivery Agent or Letter Carrier
Added 2 hours ago
T
Security Agent
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Part-time
Join our Security team at Techo-Bloc! We have an opening for a Security Agent position to work in both our Saint-Hubert and Chambly locations.
Added 2 hours ago
T
Security Agent
Techo-Bloc
Chambly, QC
- Part-time
Join our Security team at Techo-Bloc! We have an opening for a Security Agent position to work in both our Saint-Hubert and Chambly locations.
Added 3 hours ago
J
Purchasing agent
JobsMedia.io
Montreal, QC
- Full-time
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Act as a change agent, continuously challenging the status quo and driving improvements
Added 3 hours ago
S
Revenue Operations Strategist
SysAid
Toronto, ON
- Full-time
Evals, guardrails, and data quality, so a forecast an agent produced holds up in a board meeting.
Added 5 hours ago
S
Implementation Specialist (English/Spanish)
SysAid
Toronto, ON
- Full-time
Write, test, and refine agent prompts and instructions so outputs are accurate, on-brand, and aligned with the customer’s processes.
Added 5 hours ago
ST
Revenue Operations Strategist
SysAid Technologies
Toronto, ON
- Full-time
Evals, guardrails, and data quality, so a forecast an agent produced holds up in a board meeting.
Added 5 hours ago
ST
Implementation Specialist (English/Spanish)
SysAid Technologies
Toronto, ON
- Full-time
Write, test, and refine agent prompts and instructions so outputs are accurate, on-brand, and aligned with the customer’s processes.
Added 6 hours ago
MP
Sales Consultant – Dubai Real Estate
McCone Properties
Winnipeg, MB
- Full-time
The average agent here earned US$112,000 last year, tax free; US$2.9 million is our best year, not the usual one. There is no salary, so arrive with around six months of savings while you…
Added 6 hours ago
BW
guest services agent - hotel
Best Western Plus Okotoks Inn & Suites
Okotoks, AB
- Full-time
Added 6 hours ago
OF
purchasing agent
OIC Foods Inc.
Mississauga, ON
- Full-time
Added 7 hours ago
BW
Respiratory Therapy Educator, NICU Leadership - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…RT Educator, NICU/PICU is a knowledge translator and change agent who is accountable for promoting excellence in clinical practice and quality patient care. Supports and participates in…
Added 8 hours ago
FC
Ops Agent Admin
FedEx Canada
SK · Corman Park, SK
- Part-time
Added 8 hours ago
AA
Qualité Performance Manager
Airbus Aircraft
Montreal, QC
- Full-time
…projets lancés et les indicateurs de suivi, en agissant comme un agent de liaison stratégique entre tous les départements (Qualité, VSM, Ingénierie, etc.)…
Added 8 hours ago
MB
Sr Business Applications Developer
Maison Birks
Montreal, QC
- Full-time
Experience with Copilot Studio, Azure AI Foundry, Azure OpenAI, AI Builder, RAG, or AI-agent development.
Added 8 hours ago
D
Tier 4 Technical Support Architect
Diligent
Canada
- Full-time
…At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an…

Cogeco

Specialist, Sales

Burlington, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Education: High school diploma
Experience: Minimum 1-3 years’ experience in a sales and customer service environment preferably in the call center industry required.
Posting language: English
Posted: Oct 27, 2026

Original job description

Our culture lifts you up - there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Time Type:

Regular

Job Description :

In accordance with established procedures, policies and available tools, the Sales Specialist is responsible for handling inbound and outbound calls in a timely and professional manner. The mandate is to maximize all sales opportunities, resolve customer issues and ensure an optimal level of quality customer service while also proactively seeking sales opportunities through outbound calling. The expectation of this position is that agents are highly driven and consistently working to achieve and exceed their targets. The Sales Specialist thrives on competition and achievement and is determined to be a top performer, who is comfortable taking on challenges, is resilient and can overcome rejection in pursuing sales opportunities.

This is a province-wide, remote (WFH) opportunity.

RESPONSIBILITIES:

Promotes and up-sells products and services with each customer contact for new and existing customers and processes the order.
Answers customer phone inquiries. Offers customized solutions and options while responding to questions or problems that are raised by the customer while meeting and/or exceeding departmental quality and sales targets.
Highlights the features and benefits of our HSI, Telephony, CATV and Professional Services products and confidently handles competitive issues with an approach that will incite customers to choose Cogeco as their exclusive service provider.
Makes all required efforts to retain customers that express their intent to cancel their subscription or downgrade their services
Responsible for calling various outbound customer lists to maximize sales opportunities to solicit new sales, renew contracts, upsell to existing customers and to follow up with existing and potential customers regularly.
Responsible for accurate data input using prescribed applications and processes for all customers’ add, move, and change requests.
Resolves billing inquiries and service discrepancies. Credits and debits customer accounts. Initiates customer refunds for all systems and submits to supervisor for approval.
Assists with other departmental requests as required and performs special projects as assigned.
Actively participates in corporate initiated selling skills training as well and new procedural enhancements as part of the position requirements.
Efficiently handles, troubleshoots and resolves escalated customer inquiries for all systems.
Offers customized solutions and options while responding to questions and problems while demonstrating soft skills.
Deals with customers calling to downgrade or disconnect Cogeco services for competitive reasons, perceived value or price, technical or customer service related issues. Works to effectively resolve customer issues, builds value in Cogeco’s products and services by communicating the advantages and benefits over the competition. In addition, the incumbent will handle all types of Customer calls as required.
As part of their work, employees must take all necessary measures to ensure their own health and safety. They must use available personal protective equipment at all times, and comply with all Health & Safety instructions, guidelines, policies and procedures issued by the Company.
To support Cogeco’s ultimate goal of providing excellent service to current and potential customers, the incumbent must be constantly attentive and responsive to both external and internal customers’ needs and assist in the resolution of any issues or concerns in a timely and professional manner while ensuring that the solution meets the customer’s needs.
This is a province wide (Ontario) opportunity with the option to be a permanent home-based sales agent or hybrid sales agent (mixed schedule of home-based and office-based).

ACADEMIC TRAINING:

High school diploma required.
Post-secondary education preferred

WORK EXPERIENCE:

Minimum 1-3 years’ experience in a sales and customer service environment preferably in the call center industry required.

SPECIFIC COMPETENCIES:

Strong communication skills (written and verbal).
Proven customer service skills, superior first call resolution skills.
Performance at a high standard and consistently meets all KPI expectations.
Demonstrated interpersonal skills with a winning customer service attitude and professional phone and digital communication etiquette. and appropriate presentation as per our departmental dress code policy and guidelines
Detail oriented with the ability to analyse and troubleshoot customer issues.
Self-motivated with the ability to take initiative and resolve problems independently. Monitors own quality of work.
Open to change with a learning attitude towards work and to contribute to teams.
Prior inbound / outbound sales and/or telephone sales experience is required. Must have previous experience working PCs and demonstrated navigation abilities within a Windows environment.
Experience in google suite applications is preferred.
General understanding of broadband, telecom, cable and internet industries is an asset.
Flexibility required with respect to hours of work as the incumbent may be required to work rotating shifts in a 24/7 environment including days, evenings, weekends and general holidays. Hours of work are subject to change as business needs evolve.

Location :

Burlington, ON

Company :

Cogeco Connexion Inc

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com

Apply About employer

More about this job

Responsibilities

The Sales Specialist is responsible for handling inbound and outbound calls to maximize sales opportunities, resolve customer issues, and provide high-quality service. They must promote and upsell products while maintaining accurate customer records and meeting departmental performance targets.

Requirements

Candidates must have a high school diploma and 1-3 years of experience in a sales or customer service call center environment. Strong communication skills, technical proficiency in Windows, and the ability to work rotating shifts in a 24/7 environment are required.

Skills

Sales
Customer service
Inbound calling
Outbound calling
Upselling
Conflict resolution
Communication skills
Data entry
Troubleshooting
Windows environment
Google suite
Telephony
Broadband
Cable
Internet
Interpersonal skills

Benefits

Professional development
Personal safety

Visa sponsorship

Not detected in the job text

Keywords

Sales
Customer Service
Call Center
Inbound
Outbound
Upselling
Telephony
Broadband
Cable
Internet
Data Entry
Troubleshooting
Windows
Google Suite
KPI
Remote Work
Hybrid
Communication
Conflict Resolution
Professional Services

Report this job