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Cogeco

Technicien, général

Baie-Saint-Paul, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English · French
Posted: Oct 28, 2026

Original job description

English section of this bilingual listing.

Our culture lifts you up - there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market: agile and dedicated.

Regular

Technicien, général

Nature de l’emploi

Location :

Company :

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. The strength of this diversity enhances our ability to imagine, innovate, and grow as a company. So, we are committed to doing everything in our power to create a more diverse and inclusive world of belonging.

By creating a culture where all our colleagues can bring their best selves to work, we’re doing our part to build a more equitable workplace and world. From professional development to personal safety, Cogeco constantly strives to create an environment that welcomes and nurtures all. We make the health and well-being of our colleagues one of our highest priorities, for we know engaged and appreciated employees equate to a better overall experience for our customers.

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com

Read the full bilingual original

Time Type:

Regular

Job Description :

Technicien, général

Nature de l’emploi

Le titulaire réalise des travaux d’installation, de débranchement et de réparation des services chez le client, tout en optimisant toutes les opportunités pour faire la promotion et la vente des produits et services offerts par l’entreprise.

Il effectue des travaux d’entretien, de réparation et de mise en marche des lignes maîtresses et de lignes de distribution

Attitude client

Le titulaire doit être attentif et à l’écoute des besoins de la clientèle, il doit répondre à toute question et problème soulevé, en offrant un service professionnel et des réponses adaptées aux besoins du client.

Le titulaire du poste doit avoir le souci constant que l'exécution de son travail appuie l'objectif ultime qui est d'offrir un excellent service à la clientèle actuelle et potentielle de l’entreprise.

Principales responsabilités

Effectue l’installation des équipements requis pour le raccordement du réseau de distribution aux appareils de la clientèle. S’assure du respect des normes d’opération et du bon fonctionnement des équipements en place ou équipements installés.

Effectue le débranchement, le branchement, la relocalisation, le déménagement ou la récupération chez les

abonnés des équipements ou équipements installés et effectue le remplacement du fil de service lorsque

requis.

Déploie les efforts requis pour assurer la rétention des clients qui expriment le désir d’annuler leur abonnement ou de réduire leur niveau de service.

Effectue le pré-filage et la pose de la boîte d’accès dans les édifices à logements multiples.

Analyse les problèmes et procède aux réparations nécessaires des diverses composantes des têtes de ligne et des sites de réception, des lignes maîtresses et des lignes de distribution et du système d’embranchement ou de raccordement.

Effectue la pose ou la relocalisation de lignes maîtresses, de lignes de distribution et des pièces électroniques qui sont associées à celles-ci.

Effectue la préparation de pièces d’équipements en atelier.

Effectue des travaux d’entretien de lignes maîtresses et de lignes de distribution. Effectue les travaux

nécessaires à la mise en marche des réseaux, effectue des relevés de radiation et au besoin procède aux correctifs nécessaires.

Effectue le balancement des réseaux.

Assure l’optimisation de la qualité des signaux dans toutes ses interventions.

Peut être appelé à effectuer des travaux d’entretien ou des réparations de petite envergure sur les équipements ou accessoires qu’il installe.

Effectue certains travaux de coordination entre le Service technique et des entreprises d’utilité publique ou d’autres intervenants.

Lorsque requis, effectue des relevés préalables à la conception de réseaux.

Complète ou rédige certains rapports, formulaires ou autres documents relativement au travail effectué.

Effectue certains travaux aux têtes de lignes et aux sites de réceptions.

Lorsque requis, participe à la formation d’un nouvel employé.

Assume toutes autres tâches s’assimilant aux principales responsabilités mentionnées à la présente description d’emploi. Celle-ci est indicative et non limitative.

Exigences du poste:

D.E.C. ou A.E.C. en électronique ou dans un domaine connexe;

Quatre (4) années d’expérience à titre de technicien installation;

Disponible pour les séquences de garde (Fiabilité et disponibilité);

Aisance en informatique;

Dossier de conduite permettant l’obtention du permis de conduire Classe 3 au cours des 12

mois suivants l’obtention du poste;

Travail dans diverses conditions météorologiques et peut exécuter du travail la nuit;

Bonne forme physique – peut soulever des charges jusqu’à 35 kg et exécuter un travail;

requérant de l’endurance physique.

COMPÉTENCES REQUISES :

Analytique, capable de faire face à des problèmes complexes et exercer un raisonnement

logique;

Capable de travailler, prendre des décisions réfléchies et réagir en situation de stress;

Faire preuve d’autonomie, d’initiative et de débrouillardise;

Capacité démontrée à prioriser et à planifier des tâches;

Soucis du détail, est consciencieux.

Horaire de travail:

Le poste est basé à Baie St-Paul, QC. La semaine régulière de travail d’un employé régulier à temps complet est de trente-sept heures et demie (37 1⁄2). Ces heures doivent être réparties du dimanche au samedi inclusivement. Ces heures doivent se situer entre 7 heures 30 et 21 heures du lundi au vendredi inclusivement et entre 8 heures et 17 heures les samedis et dimanches.

Le salaire est celui de la classe 2 du Service technique et varie de 28,02 à 43,17 de l’heure.

Note: Les employés intéressés par ce poste ont jusqu'au 6 novembre, 2026 (inclusivement) pour postulés à ce rôle.

Location :

Baie St-Paul, QC

Company :

Cogeco Connexion Inc

If you need any accommodations to apply or as part of the recruitment process, please contact us confidentially at inclusion@cogeco.com

Apply About employer

More about this job

Responsibilities

The technician is responsible for installing, repairing, and maintaining network services and distribution lines at customer locations. They also focus on customer retention, signal optimization, and promoting company products during service visits.

Requirements

Candidates must hold a college diploma (D.E.C. or A.E.C.) in electronics or a related field and possess at least four years of installation experience. The role requires physical fitness, availability for on-call shifts, and a valid driver's license.

Skills

Technical installation
Network maintenance
Customer service
Troubleshooting
Sales
Electronics
Network distribution
Signal optimization
Analytical thinking
Logical reasoning
Stress management
Autonomy
Task prioritization
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Electronics
Network installation
Distribution lines
Signal optimization
Customer service
Troubleshooting
Technical support
Field technician
Maintenance
Network design
Telecommunications
On-call
Physical labor
Reporting
Safety

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