Dining Room Supervisor - Full Time
- Vaughan, ON, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Description
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
For over 25 years, we have dedicated every day to the happiness of retirees.
Human Focus – Creativity - Excellence
We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!
Reporting to the Culinary Manager, the Dining Room Supervisor directs and supervises the activities of the dining room to provide a high level of service for our residents.
Key Responsibilities
Actual compensation will be determined based on relevant factors such as skills, experience, location, and internal equity, and is expected to fall within the posted range.
Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
For over 25 years, we have dedicated every day to the happiness of retirees.
Human Focus – Creativity - Excellence
We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!
Reporting to the Culinary Manager, the Dining Room Supervisor directs and supervises the activities of the dining room to provide a high level of service for our residents.
Key Responsibilities
- Directs and supervises the activities of the dining room to provide a high level of service;
- Ensures shift routines are current, monitors work flow, evaluates performance and service delivery that is consistent with principles outlined in "The Main Course' and corporate standards, and makes changes as required to ensure the consistency in quality of service;
- Recruits and orients dining room wait staff, completes work schedules and authorizes leaves of absences;
- Provides job analysis and role functions for all dietary personnel within their scope of practices;
- Responsible for supervising, coaching, redirecting, and evaluating dining room staff performance to ensure a high level of productivity and the best use of staff capabilities, as well as to ensure that the objectives of the department are being met;
- Attempts to resolve personnel problems with staff and refers unresolved problems to Food Services;
- Work in a position of trust with vulnerable adults (residents);
- Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity;
- Complete other duties as assigned.
- Graduate of recognized course in Food & Beverage/Hospitality
- Completion of courses in service management, guest relations, service excellence, human resources or equivalent
- Completion of Safe Serve (Ontario) or equivalent
- Minimum of three years experience in hotel or restaurant fine dining service
- Ability to manage staff and resources
- Excellent human relations skills to handle diverse interactions with Residents, families and staff
- Good written and oral communication skills in English
- Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one
Actual compensation will be determined based on relevant factors such as skills, experience, location, and internal equity, and is expected to fall within the posted range.
More about this job
Responsibilities
Direct and supervise dining room operations to maintain high-quality service and consistent standards for residents. Recruit, schedule, coach, and evaluate staff, address personnel issues, and ensure department objectives are met.
Requirements
Requires graduation from a recognized food and beverage or hospitality course, relevant service-management or human-resources coursework (or equivalent), and Safe Serve Ontario certification or equivalent. Candidates must have at least three years of fine-dining service experience in a hotel or restaurant, staff-management ability, strong interpersonal and communication skills in English, and a current Vulnerable Sector Check or willingness to obtain one.
Skills
- Dining Room Supervision
- Food And Beverage Service
- Staff Recruitment
- Staff Orientation
- Scheduling
- Performance Evaluation
- Coaching
- Conflict Resolution
- Service Quality Management
- Workflow Management
- Human Relations
- Written Communication
- Oral Communication
- Resource Management
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Healthcare
Keywords
- Senior Living
- Retirement Residence
- Dining Room Supervision
- Food And Beverage
- Hospitality
- Fine Dining
- Service Management
- Guest Relations
- Service Excellence
- Human Resources
- Safe Serve Ontario
- Staff Recruitment
- Staff Orientation
- Work Scheduling
- Performance Evaluation
- Staff Coaching
- Workflow Management
- Service Quality
- Vulnerable Adults
- Vulnerable Sector Check
- Criminal Background Check