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GC
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Added 48 mins ago
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Added 48 mins ago
CR
Executive Director - Retirement Operations
COGIR Real Estate
Toronto, ON
- Full-time
Seeking an Executive Director with strong operations leadership experience in hospitality. You'll oversee general management of our retirement residence, delivering a superior "More Living"…
Added 1 hour ago
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COGIR Real Estate

Executive Director - Retirement Operations

Toronto, ON, Canada

Salary: $115,000 - $125,000 · Full-time

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Job details

Pay: Salary: $115,000 - $125,000
Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Is operations and sales your passion? Are you ready to inspire and motivate a team? Does delivering superior customer service excite you?

Seeking an Executive Director with strong operations leadership experience in hospitality. You'll oversee general management of our retirement residence, delivering a superior "More Living" experience to residents. Join us and be part of an organization that invests in its leaders, recognizing that "people are the heart of our business."

As the Executive Director, you'll lead a high-performing team, fostering a culture of excellence, collaboration, and continuous development. Your expertise in recruiting, training, and mentoring will ensure exceptional service and resident care.

As the operations strategist, you'll efficiently manage all department operations, ensuring smooth functioning, strict compliance with collective agreements, and optimized fiscal resource allocation. You'll implement and maintain policies to uphold industry standards and regulations while achieving financial targets with maximum operational efficiency.

As the sales champion, you will create a focus on sales and occupancy, ensuring the team collaborates to meet and exceed occupancy targets. You will actively promote the residence within the local market ensuring a multi-pronged approach that showcases the residence as the top choice in retirement living.

As the financial performance expert, you'll set and monitor targets for employee engagement, resident satisfaction, audits, occupancy rates, and net operating profit. Your strategies will help us surpass targets.

As the customer service advocate, you'll build strong relationships with employees, residents, and their families, fostering open communication and continuous improvement. Seeking feedback from stakeholders, you'll identify areas for enhancement and implement strategies to achieve our goals. Your positive relationships with regional teams, external vendors, and regulatory bodies will reflect our organization's professionalism and integrity.

Perks And Benefits For The Executive Director

We believe in rewarding our Executive Director for their results, hard work and dedication. Here are some of the appealing perks and benefits you can expect:

Competitive Compensation Package: As an Executive Director, you will enjoy a lucrative compensation package including a competitive salary that reflects your experience and expertise and eligibility to our short term incentive plan. Additionally, there is an opportunity for annual merit increases, ensuring that your hard work and exceptional performance are recognized and rewarded.
Comprehensive Onboarding and Training: We value your success and provide an extensive four-week onboarding program. This program is designed to equip you with the knowledge, skills, and tools necessary to excel in your role. We invest in your professional development from the start.
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide guidance, support, and mentorship. Their expertise and insights will help you reach your full potential as an Executive Director.
Dedicated Support: We understand the importance of having a strong support system. You will have access to dedicated support staff and resources to assist you in your role. Whether it's administrative support, operational guidance, Legal or Finance, we are here to ensure your success.
Flexible Benefits Plan: Your well-being is important to us. We offer a flexible benefits plan that includes medical coverage, health and dental benefits, an Employee Assistance Program (EAP) for personal support, and a RRSP matching program to help you plan for your future.
Generous Time Off: We recognize the importance of maintaining a healthy work-life balance. You will start with four weeks of vacation per year, along with additional sick and personal days. This time off allows you to recharge, spend quality time with loved ones, and take care of personal commitments.
Rewards and Recognition: We want you to know that your efforts are valued by celebrating your dedication, hard work and career achievements. We do this through our service awards program and celebration stations.
Career Growth Opportunities: We believe in fostering a culture of growth and advancement. As you excel in your role as an Executive Director, there are clear paths for career progression within the organization. You may have the opportunity to move into regional and national positions, allowing you to continue making a positive impact on our organization at a larger scale.

Now that you know a bit about the role and our perks and benefits, we are eager to learn more about your skills and experience. Here is what we look for.

Skills For Success

Self-starter with the ability to facilitate change
Strong leadership and management abilities
Excellent organizational and problem-solving skills
Proficiency in strategic planning and decision-making
Comprehensive understanding of operational processes
Effective communication and interpersonal skills
Financial acumen and budget management expertise
Experience in optimizing operational efficiency
Ability to foster a culture of collaboration and excellence
Knowledge of industry regulations and standards
Proven track record in achieving operational goals

Your Experience

Minimum of five (5) years management experience, preferably in the seniors living industry, hotel, or hospitality-related industry;
Experience managing a multidisciplinary team in a unionized environment;
Ability to work flexible hours (evenings and weekends as required);
Strong understanding of business planning and processes;
Proven track record of achieving marketing, sales, and financial goals;
Must provide a complete and current Vulnerable Sector Check (including a Criminal Background Check) within the last six months or be willing to obtain one.

Salary: $115,000 - $125,000

Don’t Meet Every Requirement?

If you’re excited about working with us but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.

Actual compensation will be determined based on relevant factors such as skills, experience, location, and internal equity, and is expected to fall within the posted range.

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More about this job

Responsibilities

Lead the retirement residence’s overall operations, manage and develop a multidisciplinary team, and ensure compliance with collective agreements, policies, and industry regulations. Drive sales, occupancy, resident satisfaction, employee engagement, and financial performance while building strong relationships with residents, families, employees, regional teams, vendors, and regulators.

Requirements

Requires at least five years of management experience, preferably in seniors living, hotels, or hospitality, including experience leading a multidisciplinary team in a unionized environment. Candidates should have strong operational, business planning, sales, marketing, financial, communication, and leadership abilities, be available for flexible hours including evenings and weekends, and provide or obtain a current Vulnerable Sector Check.

Skills

Leadership and Team Management
Strategic Planning
Operational Management
Budget Management
Financial Acumen
Sales and Marketing
Occupancy Management
Customer Service
Recruiting and Training
Employee Mentoring
Change Management
Problem-Solving
Regulatory Compliance
Stakeholder Relations
Operational Efficiency

Benefits

Short-Term Incentive Plan
Annual Merit Increases
Four-Week Onboarding Program
Coaching and Mentoring
Dedicated Support Staff and Resources
Medical Coverage
Health and Dental Benefits
Employee Assistance Program
RRSP Matching Program
Four Weeks of Vacation
Sick and Personal Days
Service Awards and Recognition
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retirement Living
Senior Living
Independent Living
Assisted Living
Memory Care
Hospitality
Residence Management
Operations Management
Strategic Planning
Business Planning
Sales
Marketing
Occupancy Targets
Financial Performance
Net Operating Profit
Budget Management
Employee Engagement
Resident Satisfaction
Multidisciplinary Team
Unionized Environment
Collective Agreements
Regulatory Compliance
Industry Standards
Recruiting
Training
Mentoring
Customer Service
Vulnerable Sector Check
Criminal Background Check

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