Program Manager - Retail Technology

The Role

Cogniify is hiring a Program Manager in Vancouver to drive delivery for a retail-focused technology and innovation program. You will connect business stakeholders, technology teams and an offshore engineering squad, keeping priorities clear and work moving across core platform and AI initiatives.

We are looking for someone with strong retail industry experience who can manage agile delivery, coordinate teams across locations and bring structure to a fast-moving environment. This role combines program management, stakeholder communication and a good understanding of technology and data.

What You Will Do

• Own the program roadmap, sprint cadence, delivery milestones and priorities across core technology and AI workstreams.
• Work closely with retail business, product, research and IT stakeholders across Vancouver, Seattle and Portland, as well as an offshore development team in India.
• Partner with technical leads to translate business needs into clear delivery priorities and keep product and technology plans aligned.
• Coordinate security reviews, compliance dependencies and internal approvals so they do not delay delivery.
• Support cross-functional initiatives involving product innovation and raw materials development as the program evolves.
• Maintain project plans, risk and issue logs, stakeholder updates and executive status reports.
• Coordinate resource planning, onboarding and ramp-up activities for offshore delivery teams.
• Track program outcomes, delivery progress and budgets, and identify risks or blockers early.
• Where needed, support business and data analysis, including requirements gathering, interpreting research outputs and prioritising the backlog.

What We Are Looking For

• 5+ years of program or project management experience in technology delivery, product development or an R&D-related environment.
• Hands-on experience working in the retail industry, ideally with retail product, merchandising, supply chain, raw materials or innovation teams.
• Experience managing distributed teams across North America and offshore locations.
• Strong understanding of Agile and Scrum practices, sprint planning, backlog management and delivery reporting.
• Ability to work with business and engineering stakeholders, understand technical discussions and translate requirements into actionable plans.
• Strong analytical and problem-solving skills, with experience interpreting business data, research outputs and delivery metrics.
• Experience managing program risks, dependencies, stakeholder expectations and executive-level communication.
• Comfort working in an evolving environment with changing priorities and limited structure.

Preferred Experience

• PMP, PRINCE2 or SAFe certification.
• Exposure to Snowflake or similar data platforms and cloud-native product development.
• Familiarity with security reviews, IT compliance processes and enterprise approval workflows.
• Hands-on business analysis or data analysis experience, including requirements gathering and reporting.
• Experience supporting retail innovation, product development or raw materials-related programs.

Why This Role

You will play a central role in bringing business and technical teams together, helping shape delivery processes and moving meaningful retail innovation work forward. This is a good fit for a collaborative Program Manager who takes ownership, communicates clearly and focuses on outcomes.

Cogniify is an equal opportunity employer. We welcome applicants from diverse backgrounds and are committed to an inclusive workplace.