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Added 9 mins ago
TFT - Manager, Quality & Performance
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Windsor, ON
This role supports the Director as the organizational lead for the accreditation process, in collaboration with CMHA senior leadership, compliance with performance measures as identified in…
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PC
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Cogniify

Senior Business Systems Analyst

Vancouver, BC, Canada
Greater Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

The Role

Cogniify is hiring a Senior Business Systems Analyst to support infrastructure and developer platform initiatives. You will work closely with platform engineering, DevOps, security, development and QA teams to translate technical needs into clear requirements, practical workflows and self-service solutions.

The role focuses on improving how developers and testers access cloud infrastructure, development environments, CI/CD pipelines and security tools. You will help simplify processes, reduce manual setup and improve developer productivity, while supporting Agile delivery and taking on Scrum Lead responsibilities when required.

What You Will Do

· Work with engineering, QA and product teams to gather requirements for cloud infrastructure, environments, CI/CD pipelines, monitoring and access management. Convert needs into epics, user stories and acceptance criteria.

· Help define and improve infrastructure services, self-service provisioning workflows, standard environment templates and developer onboarding processes.

· Map current infrastructure and environment setup processes, identify manual work and delays, and define improved workflows with platform teams.

· Partner with cloud and platform engineers on infrastructure-as-code standards, landing zones and reusable provisioning templates.

· Work with DevOps teams to document requirements for build pipelines, deployment automation, artifact management, release gates and environment promotion.

· Coordinate with security teams to incorporate IAM, secrets management, policy controls, vulnerability checks and audit logging into development and infrastructure workflows.

· Define and track delivery and adoption metrics such as environment setup time, deployment frequency, change failure rate, developer onboarding time and self-service adoption.

· Create clear process diagrams, documentation, runbooks, service definitions and user guides. Support team training and adoption of new tools and workflows.

· Facilitate technical workshops, backlog refinement, sprint planning, testing coordination and release readiness. Act as Scrum Lead when required.

· Assess developer platform and cloud tools against business and technical requirements, and support build-versus-buy decisions.

What We Are Looking For

· 8+ years of experience as a Business Systems Analyst, Technical Analyst, Platform Product Owner or similar, including at least 3 years working with cloud, infrastructure or DevOps teams.

· Strong understanding of AWS, Azure or Google Cloud, including networking, compute, storage and environment provisioning.

· Practical familiarity with CI/CD tools such as GitHub Actions, GitLab CI, Jenkins or Azure DevOps, and infrastructure-as-code tools such as Terraform, CloudFormation or Bicep.

· Working knowledge of Docker, Kubernetes, configuration management and typical software deployment workflows.

· Understanding of Internal Developer Platforms, developer portals, service catalogs, golden paths and self-service infrastructure provisioning.

· Knowledge of cloud security and SecOps practices, including IAM, least privilege, secrets management, policy-as-code and security or compliance scanning.

· Ability to write clear technical requirements, user stories, process flows and acceptance criteria, and communicate effectively with both technical and business stakeholders.

· Experience with Agile, Scrum or Kanban delivery, requirements workshops, process mapping and stakeholder coordination.

· Ability to use dashboards and metrics to assess developer productivity, platform adoption and delivery improvements.

Preferred Experience

· Experience with Backstage or other internal developer portals and platform-as-a-product approaches.

· Knowledge of DORA metrics, BPMN, value-stream mapping and gap analysis.

· Exposure to ISO 27001, SOC 2 or NIST controls and security review processes.

· Experience reviewing Terraform configurations, pipeline definitions and cloud architecture diagrams.

· Experience assessing vendor solutions and preparing business cases for platform investments.

· Bachelor’s degree in Computer Science, Engineering, Information Systems or a related field. AWS/Azure, CBAP, CKAD or Security+ certifications are an advantage.

Perks and Benefits of Working With Us

· Unlimited PTO and generous parental leave.

· Medical, dental and vision coverage.

· Access to disability and life insurance.

· Mental health and wellbeing support.

· Annual bonus program.

· Employer Stock Purchase Program (ESPP).

· Yearly team-building experiences.

· Mentorship and sponsorship opportunities.

· Manager resources and support.

· Small, dynamic teams with opportunities to make an impact.

· Open communication with management and company leadership.

· An entrepreneurial culture that encourages initiative and new ideas.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected characteristic.

Apply About employer

More about this job

Responsibilities

Gather and translate technical needs into requirements, workflows, and self-service solutions for cloud infrastructure, developer environments, CI/CD, and security tools. Improve platform processes and adoption, track delivery metrics, document services and workflows, and facilitate Agile delivery, including serving as Scrum Lead when needed.

Requirements

Requires 8+ years of experience in business systems analysis or a related role, including at least 3 years working with cloud, infrastructure, or DevOps teams. Candidates should understand cloud platforms, CI/CD, infrastructure as code, containers, developer platforms, cloud security, and Agile practices, and be able to communicate technical requirements and use metrics to assess outcomes.

Skills

Business Systems Analysis
Cloud Infrastructure
AWS
Azure
Google Cloud
CI/CD
Infrastructure as Code
Terraform
Docker
Kubernetes
Internal Developer Platforms
Cloud Security
IAM
Agile
Scrum
Process Mapping

Benefits

Unlimited Paid Time Off
Parental Leave
Medical Insurance
Dental Insurance
Vision Coverage
Disability Insurance
Life Insurance
Mental Health and Wellbeing Support
Annual Bonus Program
Employee Stock Purchase Program
Team-Building Experiences
Mentorship and Sponsorship Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
Platform Engineering
DevOps
Cloud Infrastructure
AWS
Azure
Google Cloud
CI/CD
GitHub Actions
GitLab CI
Jenkins
Azure DevOps
Infrastructure as Code
Terraform
CloudFormation
Bicep
Docker
Kubernetes
Internal Developer Platforms
Backstage
Developer Portals
Self-Service Provisioning
IAM
Secrets Management
Policy as Code
DORA Metrics
BPMN
Value-Stream Mapping
Agile
Scrum

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