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Added 13 hours ago
C
Senior .Net Full Stack Engineer
Cognizant
Kitchener, ON
- $57,600 to $105,000 CAD / year
- Full-time
Based on this role's business requirements, this is a hybrid position requiring 3 days per week onsite at one of the following client locations:
Added 13 hours ago
C
Senior .Net Full Stack Engineer
Cognizant
Kitchener, ON
- $57,600 to $105,000 CAD / year
- Full-time
Based on this role's business requirements, this is a hybrid position requiring 3 days per week onsite at one of the following client locations:
Added 16 hours ago
C
Salesforce Technical Architect
Cognizant
Toronto, ON
- Full-time
Added 1 day ago
C
Salesforce Business Analyst
Cognizant
Toronto, ON
- Full-time
Added 2 days ago
C
Senior .NET API Developer
Cognizant
Halifax, NS
- $61,500 to $104,500 CAD / year
- Full-time
Added 3 days ago
C
Field Services Engineer
Cognizant
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Added 3 days ago
C
SR Guidewire Analyst/Scrum master- Onsite
Cognizant
Toronto, ON
- Full-time
Added 3 days ago
C
Release Lead
Cognizant
Toronto, ON
- Full-time
Added 3 days ago
C
Consulting Principal, Business Analysis Center of Excellence & AI Adoption Lead
Cognizant
Toronto, ON
- Full-time
What You Must Have To Be Considered
Added 4 days ago
C
Field Services Engineer
Cognizant
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Added 6 days ago
C
Senior Angular Developer (Java & Node.js)
Cognizant
Toronto, ON
- $61,500 to $104,500 CAD / year
- Full-time
Added 6 days ago
C
Full Stack Technical Lead (Angular/Java)
Cognizant
Toronto, ON
- $72,000 to $126,000 CAD / year
- Full-time
Added 6 days ago
C
Azure BSA ( Hybrid )
Cognizant
Toronto, ON
- Full-time
Added 6 days ago
C
Sr. Azure Data Lead
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Toronto, ON
- Full-time
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Sr. Automation Tester
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Toronto, ON
- Full-time
Added 7 days ago
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Cognizant
Toronto, ON
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Added 8 days ago
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SR Automation TOSCA DI Lead
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Mississauga, ON
- Full-time
Added 8 days ago
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Manager, Business Analyst - CHAPS / High-Value Payments
Cognizant
Toronto, ON
- Full-time
What You Must Have To Be Considered
Added 8 days ago
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ETL Data Lead (Hybrid)
Cognizant
Halifax, NS
- Full-time
Added 8 days ago
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DataStage Developer
Cognizant
Canada
- Full-time
-- Must have
Added 9 days ago
C
Field Services Engineer
Cognizant
Burnaby, BC
- Full-time
Added 9 days ago
C
UAT Lead, Payments
Cognizant
Toronto, ON
- Full-time
Added 9 days ago
C
Salesforce BSA
Cognizant
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
Added 9 days ago
C
Salesforce BSA
Cognizant
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
Added 10 days ago
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Salesforce Datacloud Developer
Cognizant
Toronto, ON
- Full-time

Cognizant

Field Services Engineer

Vancouver, BC, Canada

Compensation: We are offering between $75,000 – $90,000. · Full-time

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Job details

Pay: Compensation: We are offering between $75,000 – $90,000.
Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

Original job description

Role: Field Support Engineer

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

End User Support
Provide onsite and remote support for desktops, laptops, mobile devices, printers, docking stations, and peripherals.
Troubleshoot hardware, software, operating system, and connectivity issues.
Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office Suite.
Assist users with VPN, Wi-Fi, MFA, and access-related issues.
Incident & Service Request Management
Respond to incidents and service requests within agreed SLA timelines.
Perform ticket triage, diagnosis, troubleshooting, and resolution.
Escalate unresolved issues to specialized support teams with complete troubleshooting details.
Maintain accurate ticket documentation and user communication throughout the ticket lifecycle.
Field Services & Deskside Support
Provide onsite support for office locations requiring physical intervention.
Coordinate asset replacements, hardware repairs, warranty claims, and vendor visits.
Support workstation setups, office relocations, conference room equipment, and site-specific IT activities.
Act as a customer-facing point of contact for onsite technical issues.
Endpoint Lifecycle Management
Perform device imaging, deployment, refresh, and decommissioning.
Install, configure, and upgrade operating systems and applications.
Maintain asset inventory and CMDB accuracy.
Support laptop provisioning and deployment activities.

Compensation: We are offering between $75,000 – $90,000. Applications will be accepted until Oct 3, 2026.Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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More about this job

Responsibilities

Provide onsite and remote technical support for end-user devices, Microsoft 365 applications, connectivity, and access issues, while managing incidents and service requests within SLA timelines. Handle field support, device deployment and lifecycle activities, asset records, hardware repairs, and coordination with vendors and specialized support teams.

Requirements

The posting does not specify formal education, certifications, or years of experience. The role calls for practical troubleshooting across end-user devices, operating systems, applications, connectivity, and access, along with ticket management, onsite customer support, and endpoint deployment experience.

Skills

End-User Support
Desktop Support
Hardware Troubleshooting
Software Troubleshooting
Operating System Support
Microsoft 365
Outlook
Microsoft Teams
OneDrive
VPN Support
Wi-Fi Troubleshooting
Multi-Factor Authentication
Incident Management
Service Request Management
Ticket Documentation
Endpoint Lifecycle Management

Visa sponsorship

Not detected in the job text

Keywords

Field Support
End-User Support
Deskside Support
Desktop Computers
Laptops
Mobile Devices
Printers
Docking Stations
Peripherals
Hardware Troubleshooting
Software Troubleshooting
Operating Systems
Microsoft 365
Outlook
Microsoft Teams
OneDrive
Office Suite
VPN
Wi-Fi
Multi-Factor Authentication
Incident Management
Service Requests
Service-Level Agreements
Ticket Triage
Ticket Documentation
Asset Inventory
Device Imaging
Device Deployment
Warranty Claims

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