Jobs in Alberta

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Added 13 mins ago
DG
Electrical & Instrumentation Estimator
DCM Group Inc.
Sherwood Park, AB
- Full-time
Added 13 mins ago
L
Contract Product Operations Educator | West Edmonton Mall [Evenings/Overnights]
lululemon
AB
- Part-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 13 mins ago
FH
Lead Hand Painter - Journeyperson
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Added 13 mins ago
FH
Turf Care Supervisor - Spring/Summer 2027
Fairmont Hotels & Resorts
Banff, AB
- Temporary
Added 13 mins ago
TS
Warehouse Manager
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
Valid driver's license and forklift certification required
Added 13 mins ago
C
Grounds and Maintenance Officer
Carinity
Calgary, AB
- Full-time
Added 13 mins ago
MB
HOST POSITION: MONTANA'S BBQ AND BAR
Montanas BBQ & Bar
Calgary, AB
- Full-time
Added 13 mins ago
MB
DISHWASHER POSITION: MONTANA'S BBQ AND BAR
Montanas BBQ & Bar
Calgary, AB
- Full-time
Added 29 mins ago
Plant Technician 1
Rogers Communications
Edmonton, AB
Added 43 mins ago
AC
Tim Hortons General Help
Aramark Canada
Calgary, AB
- Full-time
Added 43 mins ago
N&
Corporate / Commercial Legal Assistant
North & Company LLP Law Offices
Vulcan, AB
- Full-time
Added 43 mins ago
N&
Corporate / Commercial Legal Assistant
North & Company LLP Law Offices
Blairmore, AB
- Full-time
Added 43 mins ago
N&
Corporate / Commercial Legal Assistant
North & Company LLP Law Offices
Pincher Creek, AB
- Full-time
Added 43 mins ago
N&
Litigation Associate (3-5 Years) – Strong File Autonomy + Mentorship
North & Company LLP Law Offices
Lethbridge, AB
- Full-time
Added 43 mins ago
AC
Sous Chef
Aramark Canada
AB
- Full-time
Added 43 mins ago
N&
We're Hiring! Legal Administrative Assistants (Entry Level)
North & Company LLP Law Offices
Lethbridge, AB
- Full-time
Added 43 mins ago
N&
2027/2028 Articling Student
North & Company LLP Law Offices
Lethbridge, AB
- Internship
Added 43 mins ago
N&
Trust Accounting, Payroll, and Benefits Coordinator
North & Company LLP Law Offices
Lethbridge, AB
- Full-time
Added 43 mins ago
AC
Housekeeper
Aramark Canada
Lethbridge, AB
- Full-time
Added 43 mins ago
N&
Corporate / Commercial Legal Assistant
North & Company LLP Law Offices
Claresholm, AB
- Full-time
Added 43 mins ago
1
Dental Administrator - Riverside Dental Centre, Red Deer, AB
123Dentist
Red Deer, AB
- Full-time
Added 43 mins ago
R
Customer Service Associate - Paint
RONA
AB
- Full-time
Added 43 mins ago
N&
2027 Summer Student 1L/2L
North & Company LLP Law Offices
Lethbridge, AB
- Full-time
Added 43 mins ago
CH
Mortgage Underwriter
Calvert Home Mortgage Investment Corporation
Calgary, AB
- Internship
Added 43 mins ago
C
Field Services Engineer
Cognizant
Calgary, AB
- Full-time

Cognizant

Field Services Engineer

Calgary, AB, Canada
Greater Calgary Metropolitan Area, Canada

Compensation: We are offering between $67,000 – $74,000. · Full-time

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Job details

Pay: Compensation: We are offering between $67,000 – $74,000.
Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Role: Field Support Engineer

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

End User Support
Provide onsite and remote support for desktops, laptops, mobile devices, printers, docking stations, and peripherals.
Troubleshoot hardware, software, operating system, and connectivity issues.
Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office Suite.
Assist users with VPN, Wi-Fi, MFA, and access-related issues.
Incident & Service Request Management
Respond to incidents and service requests within agreed SLA timelines.
Perform ticket triage, diagnosis, troubleshooting, and resolution.
Escalate unresolved issues to specialized support teams with complete troubleshooting details.
Maintain accurate ticket documentation and user communication throughout the ticket lifecycle.
Field Services & Deskside Support
Provide onsite support for office locations requiring physical intervention.
Coordinate asset replacements, hardware repairs, warranty claims, and vendor visits.
Support workstation setups, office relocations, conference room equipment, and site-specific IT activities.
Act as a customer-facing point of contact for onsite technical issues.
Endpoint Lifecycle Management
Perform device imaging, deployment, refresh, and decommissioning.
Install, configure, and upgrade operating systems and applications.
Maintain asset inventory and CMDB accuracy.
Support laptop provisioning and deployment activities.

Compensation: We are offering between $67,000 – $74,000. Applications will be accepted until Oct 12, 2026.Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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More about this job

Responsibilities

Provide onsite and remote end-user support, troubleshoot device, software, connectivity, and access issues, and manage incidents and service requests within SLA timelines. Handle field services and endpoint lifecycle activities, including device deployment, repairs, asset tracking, workstation setups, and office technology support.

Requirements

The posting does not specify formal education, certifications, or years of experience. The role calls for practical end-user and field support capabilities, including troubleshooting, ticket management, Microsoft 365 support, endpoint deployment, and clear user communication.

Skills

Desktop Support
Laptop Support
Mobile Device Support
Printer Support
Hardware Troubleshooting
Software Troubleshooting
Operating System Support
Microsoft 365
Outlook
Microsoft Teams
OneDrive
VPN Support
Wi-Fi Support
Multi-Factor Authentication
Incident Management
Endpoint Lifecycle Management

Visa sponsorship

Not detected in the job text

Keywords

End-User Support
Field Services
Deskside Support
Desktop Support
Laptops
Mobile Devices
Printers
Docking Stations
Microsoft 365
Outlook
Microsoft Teams
OneDrive
Office Suite
VPN
Wi-Fi
Multi-Factor Authentication
Incident Management
Service Requests
Service-Level Agreements
Ticket Triage
Troubleshooting
Hardware Repairs
Warranty Claims
Device Imaging
Device Deployment
Operating System Upgrades
Asset Inventory
Laptop Provisioning
Conference Room Equipment

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Work requirements

Jobs in Alberta