Jobs in Canada

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Added 3 mins ago
Maintenance & Reliability Mechanic I - Estée Lauder - FT Regular - Markham, ON
Estée Lauder Companies
Markham, ON
Full-time
As a key member of the maintenance team, the Maintenance Technician performs preventive, predictive, and corrective maintenance activities, supports line changeovers and continuous…
Added 48 mins ago
cook
Stacked
Bedford, NS
Full-time
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Added 48 mins ago
Manager, Collections
Rogers Bank
Port Williams, NS
Full-time
Support governance, regulatory compliance, and risk management practices across collections operations.
Added 48 mins ago
Manager, Collections
Rogers Bank
Vaudreuil-Dorion, QC
Full-time
Support governance, regulatory compliance, and risk management practices across collections operations.
Added 48 mins ago
Manager, Collections
Rogers Bank
Kamloops, BC
Full-time
Support governance, regulatory compliance, and risk management practices across collections operations.
Added 48 mins ago
Manager, Collections
Rogers Bank
Cochrane, AB
Full-time
Support governance, regulatory compliance, and risk management practices across collections operations.
Added 1 hour ago
Supervisor
Alberta Health Services
Grande Prairie, AB
Temporary
As a Fleet Supervisor, you will provide leadership and operational oversight for a provincial team responsible for ensuring ambulances, medical equipment, and critical supplies are…
Added 1 hour ago
Analyst
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
Temporary
…development activities related to cancer services and healthcare operations. The Analyst serves as a key member of the S&R team and is responsible for delivering end-to-end analytics…
Added 1 hour ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - CALGARY, AB
Flight Centre Travel Group Canada
AB · Alberta, Canada
Full-time
Categories: Sales and Customer Service, Operations and Logistics
Added 1 hour ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - VANCOUVER BC
Flight Centre Travel Group Canada
BC · British Columbia, Canada
Full-time
Categories: Sales and Customer Service, Operations and Logistics
Added 1 hour ago
CORPORATE TRAVELLER - ONBOARDING SUCCESS MANAGER - MONTREAL, QC
Flight Centre Travel Group Canada
Quebec, QC
Full-time
Categories: Sales and Customer Service, Operations and Logistics
Added 1 hour ago
Senior Site Services Coordinator (Minerals & Metals)
Ausenco
Burlington, ON
Full-time
Ausenco is a global company redefining what’s possible. Our team is based across 22 offices in 9 countries, with projects in over 80 locations worldwide. Combining our deep technical…
Added 1 hour ago
Agronomist Intern (Spiritwood, SK)
Simplot
Spiritwood, SK
…businesses. The Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences,…
Added 1 hour ago
Agronomist Intern (Milden, SK)
Simplot
Milden, SK
…businesses. The Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences,…
Added 1 hour ago
Agronomist Intern (Pincher Creek, AB)
Simplot
Pincher Creek, AB
…businesses. The Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences,…
Added 1 hour ago
Agronomist Intern (Medstead, SK)
Simplot
Medstead, SK
…businesses. The Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences,…
Added 1 hour ago
Agronomist Intern (Meadow Lake, SK)
Simplot
Meadow Lake No. 588, SK · Meadow Lake, SK
…businesses. The Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences,…
Added 1 hour ago
Agronomist Intern (Lucky Lake, SK)
Simplot
Lucky Lake, SK
…businesses. The Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences,…
Added 1 hour ago
Agronomist Intern (Marengo, SK)
Simplot
Marengo, SK
…businesses. The Simplot Company is a true farm-to-table company with operations that touch every aspect of agriculture, including seed production, farming and ranching, plant sciences,…
Added 1 hour ago
Combined Laboratory / X-Ray Technologist I / MRT I
Alberta Health Services
Didsbury, AB
Part-time
…Alberta, Canada. Alberta Health Services is responsible for the operations of the hospital. It contains 24 hour Emergency Care, General Medicine and Long Term Care and other community…
Added 2 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Member of Ontario Association of Medical Radiation Sciences (OAMRS) recommended.
Added 2 hours ago
Registered Practical Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
Full-time
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 2 hours ago
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
Internship
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 2 hours ago
Registered Nurse - Med/Surg
Stevenson Memorial Hospital
Alliston, ON
Internship
Demonstrates initiative and the ability to function both independently and as an inter-professional team member in a fast paced demanding environment.
Added 2 hours ago
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
Internship
Member of Ontario Association of Medical Radiation Sciences (OAMRS) recommended.

Cognizant

Field Support Engineer

Toronto, ON, Canada

Pay: The base salary for this position ranges between $77,500.00 – 90,000.00 per year.
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 5+ years of experience providing desktop, deskside, or field services support in an enterprise environment.
Posting language: English
Posted: Sep 23, 2026

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Original job description

About The Role

As a Field Support Engineer, you will make an impact by providing onsite and remote support for end-user devices, Microsoft 365 applications, and workplace technology services. You will support incident resolution, endpoint lifecycle management, and field service activities while ensuring a high-quality user experience and adherence to service level agreements. You will be a valued member of the Cloud Infrastructure and Security team, working collaboratively with infrastructure, operations, and service management teams.

In this role, you will

Provide onsite and remote support for desktops, laptops, mobile devices, printers, docking stations, and peripherals.
Troubleshoot hardware, software, operating system, and connectivity issues.
Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office Suite.
Assist users with VPN, Wi-Fi, MFA, and access-related issues.
Respond to incidents and service requests within agreed SLA timelines.
Perform ticket triage, diagnosis, troubleshooting, and resolution activities.
Escalate unresolved issues to specialized support teams with complete troubleshooting details.
Maintain accurate ticket documentation and user communication throughout the ticket lifecycle.
Provide deskside support requiring physical intervention at office locations.
Coordinate asset replacements, hardware repairs, warranty claims, and vendor visits.
Support workstation deployments, office relocations, conference room technologies, and site-specific IT activities.
Act as a customer-facing point of contact for onsite technical support.
Perform device imaging, deployment, refresh, and decommissioning activities.
Install, configure, and upgrade operating systems and applications.
Maintain asset inventory and CMDB accuracy.
Support laptop provisioning and endpoint deployment activities.

Work model

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is an onsite position requiring 5 days a week in a client or Cognizant office in Toronto, ON.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What You Need To Have To Be Considered

5+ years of experience providing desktop, deskside, or field services support in an enterprise environment.
Experience supporting Windows operating systems, desktops, laptops, mobile devices, printers, and peripherals.
Hands-on experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, and Office Suite.
Experience troubleshooting hardware, software, networking, and end-user access issues.
Experience working with ticketing systems in an SLA-driven support environment.
Knowledge of VPN, Wi-Fi, MFA, and identity/access support.
Experience with device imaging, deployment, refresh, and endpoint lifecycle management.
Strong customer service, communication, and problem-solving skills.

These will help you stand out

Experience supporting executive users and customer-facing environments.
Familiarity with ITIL processes and service management best practices.
Experience with conference room and collaboration technologies.
Knowledge of Microsoft Intune, Autopilot, or endpoint management solutions.
Relevant Microsoft, CompTIA, or end-user computing certifications.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Total Compensation

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $77,500.00 – 90,000.00 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

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More about this job

Responsibilities

Provide onsite and remote technical support for end-user devices, Microsoft 365 applications, connectivity, and workplace technology, resolving incidents and service requests within SLA timelines. Manage endpoint deployment and lifecycle activities, maintain accurate tickets and asset records, and coordinate onsite repairs, replacements, and other field services.

Requirements

Requires at least five years of enterprise desktop, deskside, or field services support experience, including Windows devices, Microsoft 365, troubleshooting, ticketing systems, and endpoint lifecycle management. Strong customer service, communication, and problem-solving skills are required; ITIL, conference room technology, Intune, Autopilot, and relevant certifications are advantageous.

Skills

Desktop Support
Deskside Support
Field Services Support
Windows Operating Systems
Microsoft 365
Hardware Troubleshooting
Software Troubleshooting
Networking
VPN
Wi-Fi
Multi-Factor Authentication
Ticketing Systems
Device Imaging and Deployment
Endpoint Lifecycle Management
Customer Service

Benefits

Wellbeing Programs
Performance-Based Bonus
Physical Wellbeing Benefits
Mental Wellbeing Benefits
Financial Wellbeing Benefits

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Deskside Support
Field Services
Windows
Microsoft 365
Outlook
Microsoft Teams
OneDrive
Office Suite
VPN
Wi-Fi
Multi-Factor Authentication
Ticketing Systems
Service Level Agreements
Incident Management
ITIL
Device Imaging
Endpoint Lifecycle Management
Microsoft Intune
Windows Autopilot
Endpoint Management
Asset Inventory
Conference Room Technology
Hardware Troubleshooting
Software Troubleshooting
Operating Systems
Warranty Claims
Laptop Provisioning
CompTIA Certifications

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