Find work in Canada.

547,906 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
B
Project Manager Global Expansion
Bombardier
Dorval, QC
- Full-time
Project & Program Management: Support or lead end-to-end execution of expansion initiatives, manage project plans, governance routines, project budgets and timelines, risk registers, and…
Added 2 mins ago
FN
Human Resources Systems & Project Specialist
First Nations University of Canada
Regina, SK
- Full-time
Position: HR Systems & Project Specialist is a one-year term position established to support the continued
Added 2 mins ago
ML
Sourcing Buyer
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Part-time
Lead cross-functional project teams to execute sourcing initiatives
Added 2 mins ago
ML
Industrial Mechanic Millwright (433A)
Maple Leaf Foods Inc
Burlington, ON
- Full-time
Communicate repair activities, project status, and equipment requirements with the Shop Manager and Lead Hand.
Added 2 mins ago
PC
Mechanical & Piping Engineer
Paladin Canada
Saskatoon, SK
- Full-time
Reporting to the Mechanical Engineering Lead, the Mechanical & Piping Engineer will work as part of the PLS Project team, alongside engineering consultants, equipment vendors, construction…
Added 2 mins ago
PC
Chief Mine Engineer
Paladin Canada
Saskatoon, SK
- Full-time
As the project progresses toward first production, you will help shape the future mining operation through leadership of underground mine design, development sequencing, production…
Added 2 mins ago
PC
Mechanical Reliability & Asset Integrity Lead
Paladin Canada
Saskatoon, SK
- Full-time
Reporting to the Director, Engineering, the Mechanical Reliability & Asset Integrity Lead will work closely with engineering, operations and project teams to influence equipment selection,…
Added 33 mins ago
LI
Software Developer - API
Lotus IT Solutions
Toronto, ON
- Contract
Convert web services between SOAP and REST formats as required by project needs
Added 47 mins ago
OT
Consultant
Open Text Corporation
Richmond Hill, ON
- Other
Lead solution implementation projects from an enablement perspective, ensuring successful outcomes and adherence to project timelines.
Added 47 mins ago
OT
Principal Systems Architect (Copilot Architect)
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
Demonstrated ability to lead large project teams, influence senior stakeholders, and communicate advanced technical implications in business terms.
Added 47 mins ago
M
Toronto Health Office Practice Leader
Mercer
Toronto, ON
- Other
Lead key client engagements, directing project teams to develop strategic solutions that address client needs and issues.
Added 1 hour ago
LP
CPSAR Student Research Assistants
Lethbridge Polytechnic
Lethbridge, AB
- Internship
This project addresses sexual violence, and the research assistant will encounter sensitive content, including participant accounts, survey and interview data, and resource materials…
Added 1 hour ago
PD
Contents Handler
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
- Full-time
Ability to lead others from diverse backgrounds
Added 1 hour ago
TF
Lead Hardwood Flooring Installer
Tantalus Floors
Saanich, BC
- $35 to $45 CAD / hour
- Full-time
Tantalus Floors is looking for an experienced Lead Hardwood Flooring Installer who can take ownership of on-site flooring work from start to finish.
Added 1 hour ago
F
Junior Building Design Specialist
Fluor
Vancouver, BC
- Full-time
…value and technical competence. This position supports the Area Lead or Lead on assigned projects and performs routine aspects of engineering assignments, applying basic engineering…
Added 1 hour ago
F
Intermediate Structural Designer
Fluor
Vancouver, BC
- Full-time
…moderately difficult assignments to support the Design Area Lead or…
Added 1 hour ago
F
Intermediate Building Design Specialist
Fluor
Vancouver, BC
- Full-time
…technical competence. This position supports the Architectural Area Lead or Lead on assigned projects and evaluates, selects, and applies standard architectural techniques to a medium set…
Added 1 hour ago
F
Senior Piping Designer
Fluor
Vancouver, BC
- Full-time
…moderate to complex advanced scope and may serve as Design Area…
Added 1 hour ago
F
Junior Structural Designer
Fluor
Vancouver, BC
- Full-time
…drawings of limited to moderate scope to support the Design Area Lead or…
Added 1 hour ago
Access Analyst
Department of Finance
Winnipeg, MB
Added 1 hour ago
CL
Senior Interior Designer
Clarisa Llaneza Studio
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Lead projects as design lead and day-to-day project manager, from kickoff to handover
Added 1 hour ago
PD
AZ Driver
Priestly Demolition Inc.
King, ON
- Full-time
We don’t just tear things down; we clear the way for what’s next. At PDI Group of Companies, we’re proud to lead the industry with award-winning projects, cutting-edge equipment and a…
Added 1 hour ago
RO
Advisor, Water and Wastewater Strategic Infrastructure Planning
Region of Peel
Brampton, ON
- Contract
Lead the development of various asset management improvement initiatives identified in the maturity road map, presenting recommendations to senior leadership and Council for approval.
Added 1 hour ago
PD
Project Coordinator
Priestly Demolition Inc.
King, ON
- Full-time
We don’t just tear things down; we clear the way for what’s next. At Priestly Demolition, we’re proud to lead the industry with award-winning projects, cutting-edge equipment and a…
Added 1 hour ago
TA
Sr. Consultant/Manager - Analytics Consulting
Tiger Analytics
Canada
- Full-time
Strong project management and team management skills and ability to work with global teams

Cognizant

IT Delivery Manager

Mississauga, ON, Canada

The annual salary for this position is between $112,500 to $178,000 depending on experience and other qualifications of the successful candidate. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: The annual salary for this position is between $112,500 to $178,000 depending on experience and other qualifications of the successful candidate.
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

About The Role

We are seeking a highly experienced IT Delivery Manager to serve as the strategic liaison between client stakeholders and global delivery teams. In this role, you will be responsible for managing client relationships, overseeing delivery execution, driving customer satisfaction, and identifying opportunities for account growth. The ideal candidate brings deep experience in IT services, strong business acumen, and the ability to lead cross-functional teams in a complex, client-facing environment.

In This Role, You Will

Serve as the primary point of contact for client stakeholders, building and maintaining trusted, long-term relationships.
Understand client business objectives and translate business needs into actionable requirements for delivery teams.
Coordinate with onshore and offshore teams to ensure seamless project execution and alignment with client expectations.
Monitor project progress, timelines, deliverables, and service commitments to ensure successful outcomes.
Lead issue resolution and escalation management efforts, partnering with internal teams to address risks and concerns promptly.
Identify opportunities for account expansion, including new initiatives, project extensions, and additional service offerings.
Prepare and present status reports, performance metrics, governance updates, and project documentation to clients and leadership teams.
Facilitate effective communication and collaboration across delivery, support, quality assurance, and project management teams.
Conduct regular client reviews and feedback sessions to drive continuous improvement and maximize customer satisfaction.
Support contract renewals and retention efforts through proactive relationship management and delivery excellence.

Work Model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Ontario,Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. These may change based on the project you are engaged in, as well as evolving business and client requirements. We will always be transparent about role expectations.

Please note: Some roles may require in‑person interviews at Cognizant offices or client locations based on project needs.

What you need to have to be considered

18+ years of experience in IT services, software delivery, consulting, or related industries.
At least 5–8 years of experience in client management, account management, onsite coordination, or customer-facing leadership roles.
Strong understanding of software development lifecycle (SDLC), IT infrastructure, and technology delivery models.
Excellent verbal, written, presentation, and stakeholder management skills.
Proven ability to manage executive-level client relationships, navigate complex stakeholder environments, and resolve escalations effectively.
Experience overseeing project delivery within Agile, Scrum, Waterfall, or hybrid methodologies.
Familiarity with project and service management tools such as Jira, MS Project, ServiceNow, or similar platforms.
Strong business acumen with knowledge of contracts, service-level agreements (SLAs), commercial models, and delivery governance.
Bachelor's degree in Computer Science, Information Technology, Business Administration, Engineering, or a related field.

This will help you stand out

PMP, ITIL, Certified Scrum Master (CSM), Six Sigma, or similar industry-recognized certifications.
Experience managing large enterprise accounts within the IT services or consulting industry.
Demonstrated success in driving account growth through cross-selling, upselling, or strategic client engagement initiatives.
Strong understanding of delivery governance, financial management, and operational excellence.
Experience working across global delivery teams and multicultural environments.
Flexibility to travel and work closely with client stakeholders as business needs require.

Salary And Other Compensation

The annual salary for this position is between $112,500 to $178,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Apply About employer

More about this job

Responsibilities

Serve as the primary client liaison, translating business objectives into delivery requirements and coordinating global teams to meet project commitments. Manage delivery performance, escalations, governance, client satisfaction, and account growth, while supporting renewals and continuous improvement.

Requirements

Requires 18+ years of experience in IT services, software delivery, consulting, or a related field, including 5–8 years in client-facing or account leadership roles. Candidates should have strong SDLC and technology delivery knowledge, executive stakeholder and escalation management skills, experience with delivery methodologies and tools, business and governance acumen, and a relevant bachelor's degree.

Skills

Account Management
IT Service Delivery
Project Delivery
Stakeholder Management
Escalation Management
IT Infrastructure
Agile
Scrum
Waterfall
Delivery Governance
Service-Level Agreements
Account Growth
Cross-Functional Leadership
Global Team Coordination

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Holidays
Paid Time Off
401(k) Plan And Contributions
Long-Term Disability
Short-Term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Annual Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

IT Services
Software Delivery
Client Management
Account Management
IT Infrastructure
Agile
Scrum
Waterfall
Jira
Microsoft Project
ServiceNow
Project Management
Service Management
Service-Level Agreements
Delivery Governance
Commercial Models
Executive Stakeholder Management
Escalation Management
Cross-Selling
Upselling
PMP
ITIL
Certified Scrum Master
Six Sigma
Global Delivery Teams
Financial Management
Operational Excellence
Customer Satisfaction
Contract Renewals

Report this job