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Cognizant

MuleSoft Integration Business Analyst

Toronto, ON, Canada

Pay: $100,000 to $130,000 CAD / year
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Please note, this role cannot offer visa transfer or sponsorship now or in the future

Location: Hybrid in Toronto, ON

Key Responsibilities

Conduct requirement-elicitation workshops with line-of-business leaders, product owners, subject-matter experts, and process managers to identify and document current and future-state business processes.
Analyze business needs and translate them into clear functional and technical requirements for MuleSoft, Salesforce, banking and financial-services applications, and enterprise integrations.
Collaborate with development, architecture, and testing teams to convert approved requirements into actionable user stories, acceptance criteria, use cases, and solution specifications.
Create and maintain Jira cards or user stories, manage the backlog, support sprint planning and refinement, and ensure traceability throughout the Agile delivery lifecycle.
Develop use cases and facilitate team-based resolution of functional issues across Salesforce, nCino, managed packages, MuleSoft APIs, and integrated applications.
Define user-experience and integration scenarios using process maps, data mappings, and API flow diagrams that clearly describe end-to-end functional behaviour.
Plan, coordinate, and actively participate in system integration testing, regression testing, and user acceptance testing for Salesforce environments and associated integrations; track defects through closure.
Administer and collaborate on reports and dashboards for business sales and nCino teams, validate data accuracy, and support stakeholder reviews, demonstrations, and release readiness.

Required Skills

Strong expertise in MuleSoft Anypoint Platform, including integration development, API‑led connectivity, and application network design.
Hands‑on experience with MuleSoft platform administration, performance tuning, and security best practices.
Proven ability to design and architect scalable integration solutions using modern design patterns and architectural principles.
Deep understanding of integration needs within industrial manufacturing or similar complex enterprise environments.
Strong skills in requirements gathering, solution structuring, and estimation/resource planning for integration projects.
Demonstrated leadership capabilities, including team management, cross‑functional collaboration, and driving execution excellence.
Excellent communication and stakeholder‑management skills, with the ability to translate business needs into technical solutions.
Relevant MuleSoft certifications, such as MuleSoft Certified Integration Architect and MuleSoft Certified Platform Architect.

Salary And Other Compensation

Applications will be accepted until 10/16/2026.

The annual salary for this position is between $ 100,000– $ 130,000 CAD depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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More about this job

Responsibilities

The role involves conducting requirement-elicitation workshops to translate business needs into functional and technical requirements for MuleSoft and Salesforce integrations. The analyst will also manage the Agile backlog, coordinate testing activities, and ensure traceability throughout the project lifecycle.

Requirements

Candidates must possess strong expertise in MuleSoft Anypoint Platform, API-led connectivity, and modern architectural principles. Relevant MuleSoft certifications such as MuleSoft Certified Integration Architect or Platform Architect are required.

Skills

MuleSoft Anypoint Platform
Salesforce
nCino
API-led connectivity
Business analysis
Requirement elicitation
Agile delivery
Jira
System integration testing
User acceptance testing
Data mapping
API flow diagrams
Stakeholder management
Performance tuning
Solution architecture

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Paid holidays
Paid time off
401(k) plan
Long-term disability
Short-term disability
Paid parental leave
Employee stock purchase plan

Visa sponsorship

Not detected in the job text

Keywords

MuleSoft
Salesforce
nCino
API
Integration
Business Analyst
Agile
Jira
Requirement Gathering
System Integration Testing
User Acceptance Testing
Anypoint Platform
API-led Connectivity
Data Mapping
Process Mapping
Performance Tuning
Security Best Practices
Solution Architecture
Stakeholder Management
MuleSoft Certified Integration Architect
MuleSoft Certified Platform Architect
Financial Services
Banking
Enterprise Integrations
Backlog Management
Sprint Planning
Functional Requirements
Technical Requirements
Dashboarding
Reporting

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