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Added 4 mins ago
DM
Machinist
DIMENSION MACHINE INC.
Edmonton, AB
- $30 to $40 CAD / hour
- Full-time
- On-site
Added 9 mins ago
AD
Pharmacy assistant
APOLLO DRUG STORE LTD
Stony Plain, AB
- From $38.5 CAD / hour
- Full-time
- On-site
Added 11 mins ago
BW
Unit Clerk, Ambulatory Clinic, Menopause Midlife Health - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…appointments and/or release of information, and responding to general enquiries in accordance with established policies and…
Added 11 mins ago
TT
CNC Machining Centre Programmer
Titan Trailers Industries Limited - UK
Tillsonburg, ON
- Full-time
Added 11 mins ago
TT
Co-op or Recent Graduates - CNC Programmers
Titan Trailers Industries Limited - UK
Tillsonburg, ON
- Full-time
Added 11 mins ago
CG
Tim Hortons General Help Full Time
Compass Group Canada
Ottawa, ON · Nepean, ON
- Full-time
We are looking for hardworking, motivated individuals to help drive sales at our busy Tim Hortons location inside Queensway Carleton Hospital. If you are dependable, energetic, and enjoy…
Added 11 mins ago
MG
Technical Analyst, Cybersecurity
Michael Garron Hospital
Toronto, ON
- Full-time
All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)]agree to work within the legislated…
Added 11 mins ago
G
Product Analyst
GamblingCareers.com
Montreal, QC
- Full-time
…support different business partners. Your contribution will help develop Product Madness games into their best versions…
Added 26 mins ago
7
Store Crew
7-Eleven
Port Coquitlam, BC
- Internship
…to grow, lead and make a difference, come join our team and help shape the future of…
Added 26 mins ago
IH
Registered Nurse (RN) | Home Health
Interior Health Authority
Vernon, BC
- Internship
…assesses service eligibility and provides care management to help clients manage their own care and navigate through the various services available within the community…
Added 26 mins ago
AC
Analyste Comptable
Aston Carter
Montreal, QC
- $36 to $43 CAD / hour
- Full-time
Expérience en conciliations de comptes, écritures de journal et gestion du grand livre général.
Added 26 mins ago
L
Store Manager - Coquitlam Center 7776
Lids
Coquitlam, BC
- $21.5 to $22.5 USD / hour
- Full-time
Address all employee concerns or issues, including knowing when to partner with internal support (e.g. Help Desk, HR, DSM, RD, etc.) to take appropriate action.
Added 27 mins ago
PG
Building Operator
PETERSON GROUP PROPERTI
Toronto, ON
- $30 to $36 CAD / hour
- Full-time
The Building Operator is a hands-on role focused on day-to-day general building maintenance and responding to resident work orders at an assigned residential property in Toronto. Reporting…
Added 42 mins ago
PV
Sales Associate
Pet Valu
Stettler, AB
- Part-time
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet…
Added 42 mins ago
CS
Part Time Retail Associate Seasonal
Columbia Sportswear Company
AB · Edmonton Airport Outlet
- Part-time
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
Added 42 mins ago
AA
Respite/Disability Worker - Team Lead (Orange Hub)
Alberta AdaptAbilities Association
Edmonton, AB
- $25.65 to $26.95 CAD / hour
- Part-time
Help bridge the gap between possible and impossible
Added 42 mins ago
WR
Guest Services Manager
Westin Resort and Spa Whistler
Whistler, BC
- Up to $60,000 CAD / year
- Full-time
At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to assist them…
Added 42 mins ago
O
Gas Meter Reader Technician-Fulltime | Cambridge ON
OEC
Cambridge, ON
- $18 to $28 CAD / hour
- Full-time
…penetrating radar, leak and corrosion detection, meter reading we help reduce risk and improve safety in the communities we…
Added 42 mins ago
C
Liquor Clerk-Northlands Liquor
Co-op
Medicine Hat, AB
- Part-time
Support team members as needed and help maintain a collaborative work environment
Added 56 mins ago
CC
Part-Time General Laborer, Warehouse
Coca-Cola Canada Bottling Limited
Barrie, ON
- Part-time
…the Best People, and we’re looking for exceptional talent to help get us…
Added 56 mins ago
BM
Linen Runner- Winter- Part Time
Blue Mountain Resort
The Blue Mountains, ON
- Part-time
…us for another night by entering their room and performing general housekeeping…
Added 56 mins ago
TS
Maintenance Worker
The Salvation Army in Canada
Ottawa, ON
- Part-time
…on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people…
Added 56 mins ago
K
General Purpose Shift Worker (Afternoon Shift)
Kinectrics
Toronto, ON
- Full-time
…career, setting you up alongside industry experts who will help you develop the skills essential to your professional growth in a dynamic, entrepreneurial, and rewarding work…
Added 56 mins ago
K
General Purpose Shift Worker (Day Shift)
Kinectrics
Toronto, ON
- Full-time
…career, setting you up alongside industry experts who will help you develop the skills essential to your professional growth in a dynamic, entrepreneurial, and rewarding work…
Added 56 mins ago
AC
Analyste Comptable
Aston Carter
Montreal, QC
- Contract
Expérience en conciliations de comptes, écritures de journal et gestion du grand livre général.

Cognizant

Sales & Customer Service Representative

Vancouver, BC, Canada

TThe base salary for this position ranges between $30,000 – $35,000 per year. · Full-time

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Job details

Pay: TThe base salary for this position ranges between $30,000 – $35,000 per year.
Job type: Full-time
Apply by: Nov 8, 2026
Experience: At least 2 years of Customer Service experience
Posting language: English
Posted: Oct 9, 2026

Original job description

About The Sales & Customer Service Team

Cognizant is a large IT Consulting Firm that leverages modern technologies to transform a variety modern business operations. We are seeking an additional Sales & Customer Service Representative to join our team in Canada. Please note that this role is fully onsite in Vancouver, BC.

As a Sales & Customer Service Representative, you will make an impact by providing customer service support over the phone and helping customers make purchases. You will be a valued member of the Customer Service Team and work collaboratively with team members and managers on your team.

In this role, you will

Offer Sales & Sales Support interactions from Customers and Sales Associates (via phone, email, and teams chat) such as general inquiries, feedback, incidents, and order management.
Use computerized systems for tracking, information gathering, and/or troubleshooting.
Answer basic questions and resolve basic problems.
Document issues, identify, and take appropriate actions to resolve inquires including those related to, but not limited to, order entry, order modification, customer billing and payments, pricing, reporting, and customer facing applications.
Actively re-direct incoming callers to self-service options
Perform proactive outbound follow-up communications as necessary
Process orders and other related voice and non-voice tasks as needed to meet client needs

Required skills: what you need to be considered

A High School Diploma or equivalent
At least 2 years of Customer Service experience
A self-starter that demonstrates customer service skills.
Ability to select and apply standard policies and procedures.
Ability to resolve routine problems and questions independently.
Ability to pay close attention to detail and use time effectively.
Excellent oral and written communication skills with good vocabulary, proper grammar, and the ability to independently compose routine written communications.
Ability to work in a fast-paced team environment.

Preferred skills: what will help you stand out

Previous call center experience
Previous experience in foodservice or foodservice distribution

We're eager to meet people who share our mission and can make an impact in various ways. Don't hesitate to apply, even if you only meet the required skills listed. Your transferable skills and experiences matter - help us see how you the right person for this role.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

Working arrangements

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Quebec where our hubs are located. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

We regularly assess market data to ensure we offer a competitive compensation package for our associates. TThe base salary for this position ranges between $30,000 – $35,000 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

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More about this job

Responsibilities

Provide customer service and sales support through phone, email, and chat, handling inquiries, feedback, incidents, and order-related requests. Use computerized systems to document and resolve routine issues, process orders, direct customers to self-service options, and conduct follow-up communications.

Requirements

A high school diploma or equivalent and at least two years of customer service experience are required. Candidates should communicate effectively, work accurately and efficiently in a fast-paced team environment, and independently resolve routine questions and problems.

Skills

Customer Service
Sales Support
Order Management
Order Entry
Order Modification
Customer Billing
Payment Processing
Pricing Support
Issue Resolution
Troubleshooting
Written Communication
Oral Communication
Attention to Detail
Time Management
Teamwork

Benefits

Wellbeing Programs
Performance-Based Bonus

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Sales Support
Call Center
Order Management
Order Entry
Order Modification
Customer Billing
Payments
Pricing
Reporting
Customer-Facing Applications
Computerized Systems
Troubleshooting
Issue Documentation
Self-Service
Outbound Follow-Up
Phone Support
Email Support
Chat Support
Foodservice
Foodservice Distribution
IT Consulting

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