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Cognizant

Salesforce BSA

Toronto, ON, Canada

$80,000 to $95,000 CAD / year · Full-time

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Job details

Pay: $80,000 to $95,000 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: 4+ years of Salesforce experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Looking for a Salesforce BSA to work with business and technical teams to gather requirements, design solutions, and support delivery on Salesforce projects.

Key Responsibilities

Strong experience in Salesforce
Gather and document requirements, user stories, and process flows
Work with developers/architects to deliver scalable solutions
Support UAT, testing, and production validation
Experience in Agile/Scrum environment
Good understanding of integrations
Strong stakeholder communication and coordination skills
Exposure to reporting, dashboards, and data analysis
Salesforce certifications
Banking / Financial Services domain experience

Qualifications

5+ years as BA/BSA
4+ years of Salesforce experience
Experience with tools like JIRA, Confluence
Strong communication and analytical skills

Salary And Other Compensation

Applications will be accepted until 11/13/2026.

The annual salary for this position is between $ 80,000– $ 95,000 CAD depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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More about this job

Responsibilities

Gather and document business requirements, user stories, and process flows, and design Salesforce solutions in collaboration with business and technical teams. Coordinate with developers and architects to deliver scalable solutions, and support user acceptance testing, testing, and production validation.

Requirements

Requires at least five years of business analysis or business systems analysis experience and at least four years of Salesforce experience. Candidates should have experience with Agile/Scrum, integrations, JIRA, and Confluence, along with strong communication and analytical skills; banking or financial services experience and Salesforce certifications are also noted.

Skills

Salesforce
Requirements Gathering
Requirements Documentation
User Stories
Process Flows
Solution Design
Agile
Scrum
Integrations
Stakeholder Communication
Stakeholder Coordination
User Acceptance Testing
Testing
Production Validation
Reporting And Dashboards
Data Analysis

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Holidays
Paid Time Off
401(k) Plan And Contributions
Long-Term Disability
Short-Term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Discretionary Annual Incentive Program

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Business Systems Analysis
Business Analysis
Requirements Gathering
Requirements Documentation
User Stories
Process Flows
Solution Design
Scalable Solutions
Agile
Scrum
Integrations
Stakeholder Communication
Stakeholder Coordination
User Acceptance Testing
Testing
Production Validation
Reporting
Dashboards
Data Analysis
Salesforce Certifications
Banking
Financial Services
JIRA
Confluence
Developers
Architects

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