Salesforce BSA
- Toronto, ON, Canada
$80,000 to $95,000 CAD / year · Full-time
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Job details
- Pay
- $80,000 to $95,000 CAD / year
- Job type
- Full-time
- Apply by
- Experience
- 4+ years of Salesforce experience
- Posting language
- English
- Posted
Original job description
Key Responsibilities
- Strong experience in Salesforce
- Gather and document requirements, user stories, and process flows
- Work with developers/architects to deliver scalable solutions
- Support UAT, testing, and production validation
- Experience in Agile/Scrum environment
- Good understanding of integrations
- Strong stakeholder communication and coordination skills
- Exposure to reporting, dashboards, and data analysis
- Salesforce certifications
- Banking / Financial Services domain experience
- 5+ years as BA/BSA
- 4+ years of Salesforce experience
- Experience with tools like JIRA, Confluence
- Strong communication and analytical skills
Applications will be accepted until 11/13/2026.
The annual salary for this position is between $ 80,000– $ 95,000 CAD depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
More about this job
Responsibilities
Gather and document business requirements, user stories, and process flows, and design Salesforce solutions in collaboration with business and technical teams. Coordinate with developers and architects to deliver scalable solutions, and support user acceptance testing, testing, and production validation.
Requirements
Requires at least five years of business analysis or business systems analysis experience and at least four years of Salesforce experience. Candidates should have experience with Agile/Scrum, integrations, JIRA, and Confluence, along with strong communication and analytical skills; banking or financial services experience and Salesforce certifications are also noted.
Skills
- Salesforce
- Requirements Gathering
- Requirements Documentation
- User Stories
- Process Flows
- Solution Design
- Agile
- Scrum
- Integrations
- Stakeholder Communication
- Stakeholder Coordination
- User Acceptance Testing
- Testing
- Production Validation
- Reporting And Dashboards
- Data Analysis
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Holidays
- Paid Time Off
- 401(k) Plan And Contributions
- Long-Term Disability
- Short-Term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
- Discretionary Annual Incentive Program
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Consulting
- Finance & Accounting
- Data & Analytics
Keywords
- Salesforce
- Business Systems Analysis
- Business Analysis
- Requirements Gathering
- Requirements Documentation
- User Stories
- Process Flows
- Solution Design
- Scalable Solutions
- Agile
- Scrum
- Integrations
- Stakeholder Communication
- Stakeholder Coordination
- User Acceptance Testing
- Testing
- Production Validation
- Reporting
- Dashboards
- Data Analysis
- Salesforce Certifications
- Banking
- Financial Services
- JIRA
- Confluence
- Developers
- Architects