Senior Customer Support Engineer/Application Engineer
- London, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
As a Senior Customer Support Engineer (CSE), you are responsible for the installation, setup, training and ongoing support of process control and machine vision products including hardware and software within automotive manufacturing customer environments (onsite and/or remote access). The Senior CSE is responsible for managing ongoing and future projects in Canada and bringing critical customer feedback to the Application Engineering, Sales and Marketing and Product Development teams to make improvements where possible.
Minimum Experience
3-5 years
Education
Associates level degree or equivalent in an Engineering discipline
Required Skills
London/St. Thomas, Ontario area
Minimum Experience
3-5 years
Education
Associates level degree or equivalent in an Engineering discipline
Required Skills
- Have a positive, confident, “go-getter” attitude
- Mechanical and electrical engineering knowledge
- Excellent problem-solving skills
- Strong multi-tasking abilities
- Proficient in Microsoft Word/Excel/PowerPoint
- Excellent customer relations skills
- Willingness to travel internationally and domestically on short notice
- Robotics knowledge
- Dispensing material and equipment experience
- Machine vision knowledge
London/St. Thomas, Ontario area
More about this job
Responsibilities
Responsible for the installation, setup, training, and ongoing support of process control and machine vision products in automotive manufacturing environments. Manages projects in Canada and provides critical customer feedback to internal engineering and product teams.
Requirements
Requires 3-5 years of experience and an associate degree or equivalent in an engineering discipline. Candidates must possess mechanical and electrical engineering knowledge and a willingness to travel on short notice.
Skills
- Mechanical Engineering
- Electrical Engineering
- Problem-solving
- Multi-tasking
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Customer Relations
- Robotics
- Dispensing Material and Equipment
- Machine Vision
Visa sponsorship
Not detected in the job text
Categories
- Engineering
- Manufacturing
- Customer Service & Support
- Technology
Keywords
- Process Control
- Machine Vision
- Automotive Manufacturing
- Application Engineering
- Robotics
- Dispensing Equipment
- Hardware
- Software
- Customer Support Engineering
- Automation Machinery