Technical Operations Associate

About CCSE

CCSE is a Canadian cold chain company providing end-to-end solutions for thermo-sensitive products across Canada. Our services include cold chain packaging, compliance support, technical services, and smart monitoring systems. We serve a wide range of industries, including pharmaceuticals and animal health, to ensure safety and quality from production to delivery.

At CCSE, we value innovation, collaboration, and continuous learning. If you’re a motivated, detail-oriented individual looking to grow in a dynamic technical environment, this is your opportunity!

Job Summary

We are seeking a Technical Operations Associate to support our technical operations team. This entry-level role is ideal for someone eager to build experience in IoT systems, instrumentation, and technical service delivery. You will help with calibration, monitoring, product prep, and system support tasks across the organization.

Key Responsibilities

• Perform temperature and humidity calibrations of measurement instruments under supervision.
• Prepare and configure data loggers for temperature mapping projects.
• Assist with the installation, setup, and maintenance of monitoring hardware and sensors.
• Oversee system performance via the UNI°COLD monitoring platform, report alerts or abnormal behaviors.
• Provide first-level troubleshooting of hardware and software issues.
• Document calibration work, maintain records, and ensure logs are up to date.
• Ship products, including calibrated instruments and customer orders, as needed.
• Perform monthly inventory checks, reporting equipment and stock levels to the team.
• Help organize and maintain the instrumentation workspace, tools, and calibration equipment.
• Assist and perform on-site installations or service visits alongside supervisor.
• Ensure all tasks follow Quality Management System (QMS) procedures and company standards.
• Support various teams across CCSE as needed by completing general or ad hoc tasks, such as assisting with packing, receiving goods, data entry, equipment prep, or other projects.

Qualifications

• Technical diploma or current student in instrumentation, electrical engineering, electronics, or a related technical field.
• 0–2 years of relevant experience (internships, labs, or co-op placements are welcome).
• Familiarity with temperature/humidity monitoring or sensors is a plus.
• Comfortable using computers and learning monitoring systems or software.
• Organized, detail-focused, and proactive.
• Valid driver’s license preferred.
• Bilingual (English/French).

What We’re Looking For

• Willingness to learn and grow with on-the-job training.
• A team player who can communicate effectively and adapt quickly.
• Good time management and documentation skills.
• Ability to take initiative and follow structured procedures.
• Enthusiastic about supporting others and jumping in where needed.

Why Join Us?

• Gain hands-on experience in cold chain technology and IoT systems.
• Learn from an experienced team and grow your technical skills.
• Be part of a collaborative, mission-driven company.
• Contribute to work that directly impacts health and safety across industries.