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Cold Lake First Nations

Case Manager

Cold Lake, AB, T9M 1P4, Canada

Full-time · Temporary

Apply on clfns.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time · Temporary
Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

CASE MANAGER

Social Development Department

Organization: Horelyu Dene Ts’edi Kue Society Position: Full-Time, Temporary (3-Month Term) Location: Integrated Services Building, Cold Lake First Nations Reports To: Social Development Manager Salary: Commensurate with qualifications and experience Closing Date: November 24, 2026 Start Date: As soon as possible

About the Position

Horelyu Dene Ts’edi Kue Society is seeking a compassionate, organized, and dependable Case Manager to join our Social Development team for a three-month term.

The Case Manager will provide direct support to individuals and families by assessing their needs, administering Income Support programs, and connecting clients with employment, education, and community resources. This role is focused on helping community members access the services and opportunities they need to build greater independence and stability.

Key Responsibilities

Assess client needs, review applications, and determine eligibility for Income Support and other applicable assistance programs.
Verify financial information and administer benefits in accordance with program policies and regulations.
Assist clients in accessing employment, education, training, and career development opportunities.
Provide employment readiness support, including résumé assistance and referrals to appropriate services.
Connect individuals and families with available community resources and government programs.
Maintain accurate, confidential, and up-to-date client records.
Review client circumstances and adjust assistance as required.
Respond to urgent client needs and coordinate emergency assistance in accordance with program guidelines.
Prepare reports and maintain effective communication with clients, colleagues, and the Social Development Manager.

Qualifications and Experience

Minimum diploma in Social Work.
Two to three years of progressive experience in social work or a related field.
Knowledge of Income Support, Pre-Employment Supports, Career Development programs, and applicable policies and procedures.
Understanding of Cold Lake First Nations' community and culture.
Strong interpersonal, communication, organizational, and problem-solving skills.
Ability to work independently and collaboratively while maintaining confidentiality.
Proficiency in Microsoft Office and electronic recordkeeping.
Valid Class 5 driver's license and access to a reliable vehicle.
Criminal Record Check required.

Hours of Work

Monday to Thursday: 8:30 a.m. – 4:30 p.m. Friday: 8:30 a.m. – 2:00 p.m.

Some overtime and local travel may be required.

How to Apply

Interested candidates are encouraged to apply by clicking the link below and completing the online application through BambooHR.

Application Deadline: November 24, 2026

Applications will be reviewed as they are received, and interviews may be conducted before the closing date.

We thank all applicants for their interest. Only those selected for an interview will be contacted.

Apply on clfns.bamboohr.com About employer

More about this job

Responsibilities

The Case Manager will assess client needs, determine eligibility for income support, and administer benefits while connecting individuals to community and employment resources. They are also responsible for maintaining accurate client records and providing ongoing support to help community members achieve stability.

Requirements

Candidates must hold a minimum diploma in Social Work and possess two to three years of progressive experience in the field. Proficiency in Microsoft Office, a valid Class 5 driver's license, and the ability to pass a criminal record check are also required.

Skills

Case management
Social work
Income support administration
Client assessment
Employment readiness
Career development
Community resource coordination
Recordkeeping
Interpersonal skills
Communication
Organizational skills
Problem-solving
Microsoft Office
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Case Manager
Social Development
Income Support
Client Assessment
Employment Readiness
Career Development
Community Resources
Social Work
Recordkeeping
Microsoft Office
Cold Lake First Nations
Case Management
Social Services
Eligibility Determination
Crisis Intervention

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