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Added 2 hours ago
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Coldstream Clear Distillery Limited

Guest Experience Associate

Antigonish, NS, Canada

Posting language: English
Posted: Sep 25, 2026

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Original job description

JOIN THE TEAM

GUEST EXPERIENCE ASSOCIATE

Coldstream Clear is building a team of leaders who bring exceptional work and value to our operations and our brand.

From our home in Nova Scotia, we’re creating beverages that bring people together and set new standards for taste and innovation. We’re on a mission to deliver better taste and value through constant improvement, guided by a vision to build the most respected and fastest growing refreshment brand in Canada.

If you are passionate about high-quality unique work, continuous improvement, and opportunities to help build an industry leading brand, we encourage you to apply.

WHAT TO EXPECT

At Coldstream Clear, our retail team is all about genuine hospitality. In this role, you’ll be part of a fast-paced, guest-focused environment where no two days look the same. You’ll welcome guests with warmth, offer samples and thoughtful recommendations, take orders, create cocktails behind the bar, and serve drinks with confidence and care. You’ll work closely with a supportive team, juggle multiple responsibilities, and help keep the space clean, organized, and inviting. Most importantly, you’ll play a key role in creating memorable experiences, making every guest feel welcome from the moment they walk in, to the moment they leave.

WHY JOIN US

Be part of a fast-growing Canadian brand that’s redefining the refreshment industry.
Work with innovative, quality-driven teammates who take deep care of what they do.
Enjoy a supportive, energetic culture with a defined vision, mission, and values.
Build your career with a company that invests in its people and their potential.

YOUR ROLE

As a member of our team, you’ll play a key role in delivering exceptional customer experience. Your responsibilities will include welcoming and assisting guests, taking and serving orders, preparing and serving beverages and bartending. You’ll also help maintain a clean, organized and well-stocked environment, ensuring the space is safe and always inviting. This role requires a positive attitude with a team player approach, attention to detail, and the ability to multitask in a fast-paced setting.

KEY RESPONSIBILITIES

Provide friendly, attentive and efficient hospitality to all guests
Take orders accurately and serve beverages in a timely manner
Prepare beverages behind bar, take orders accurately and serve beverages in a timely manner, while following all health, safety and alcohol serving guides
Handle cash and point of sale transactions responsibly
Maintain cleanliness of the bar, service areas and retail space, including opening and closing duties
Restock supplies and assist with all tasks required
Work collaboratively with team members to ensure smooth daily operations

QUALIFICATIONS

Must meet minimum age requirements for alcohol service (19yrs)
Strong communication and teamwork skills
Willingness to learn and grow
Ability to maintain cleanliness
Reliable, punctual and professional
Previous experience in hospitality considered an asset but not required
Must be available evenings and weekends

WHAT WE OFFER

A family business that prioritizes the well-being of its employees   
Discounts on all Coldstream products and merchandise 
Opportunities for growth from within the company

READY TO RAISE THE BAR?

If you’re ready to bring your best, grow alongside an ambitious Canadian brand, and make an impact with a team that lives its values and creates excellence every day - we can’t wait to hear from you.

Coldstream Clear is proud to be an equal opportunities employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, ability, age, family status or any other legally protected status. Candidates must be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

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More about this job

Responsibilities

The Guest Experience Associate is responsible for providing friendly hospitality, preparing and serving beverages, and managing point of sale transactions. They must also maintain the cleanliness and organization of the bar and retail space while working collaboratively with the team.

Requirements

Candidates must be at least 19 years old to serve alcohol and possess strong communication and teamwork skills. Previous experience in the hospitality industry is considered an asset but is not required.

Skills

Customer service
Hospitality
Bartending
Cash handling
Point of sale
Communication
Teamwork
Multitasking
Attention to detail
Cleaning
Stock management

Benefits

Employee discounts on products and merchandise
Opportunities for internal growth

Visa sponsorship

Not detected in the job text

Keywords

Hospitality
Retail
Bartending
Customer Experience
Point of Sale
Cash Handling
Beverage Service
Teamwork
Communication
Inventory Management
Health and Safety
Alcohol Service

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