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Customs Analyst

  • Richmond, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Since 1958, Cole International has been a leader in customs brokerage and freight forwarding, delivering innovative solutions to simplify complex international logistics. With offices across Canada and the U.S., our team thrives on providing unparalleled service to keep global trade flowing smoothly. Our people are passionate about what they do, and their deep industry knowledge drives us to constantly improve and find better ways to support our customers.

Why You'll Love This Role

As a Customs Analyst, you’ll be at the heart of international trade. You’ll collaborate with a dedicated team, play a vital role in ensuring smooth and timely customs clearance, and work in a dynamic environment where no two days are the same. If you love problem-solving, enjoy detail-oriented tasks, and want to contribute to a company that’s trusted to navigate the complexities of customs, this is the perfect role for you.

What We Offer

  • A collaborative and supportive team environment
  • Opportunities for career development and growth
  • Competitive compensation and benefits package
  • Training to deepen your understanding of customs procedures
  • Flexible working conditions including opportunities for overtime when needed


What You'll Do

  • Enter and process shipment data to facilitate customs clearance for international shipments
  • Review and verify the accuracy of customs documentation
  • Communicate with customers to provide updates, answer inquiries, and resolve issues
  • Monitor emails and respond promptly to requests
  • Perform general office tasks such as scanning, faxing, and organizing documents
  • Adhere to company policies, procedures, and safety regulations
  • Maintain a clean and organized workspace
  • Report any discrepancies to your supervisor
  • Take initiative and assist with other duties as needed


What You'll Bring

  • A high school diploma or equivalent (GED)
  • Fast and accurate typing skills
  • Strong attention to detail and logical thinking
  • A proactive work ethic with the ability to work both independently and in a team
  • Exceptional customer service skills and professionalism
  • The ability to handle sensitive information confidentially
  • Previous experience in customs brokerage is preferred, but not required


Join Our Team

Be part of a company that values your contribution and helps you grow. Submit your application and be sure to include the hashtag #ColeCareers in your submission to show us you’re ready to take the next step with Cole International!
More about this job

Responsibilities

Enter and process shipment data and review customs documents to support accurate, timely clearance of international shipments. Communicate with customers, respond to requests, maintain organized records and workspaces, follow company procedures, and report discrepancies.

Requirements

A high school diploma or GED is required, along with fast and accurate typing, attention to detail, logical thinking, and strong customer service skills. Candidates should be proactive, able to work independently and collaboratively, and handle sensitive information confidentially; customs brokerage experience is preferred but not required.

Skills

  • Customs Documentation Review
  • Shipment Data Entry
  • Customs Clearance
  • Attention to Detail
  • Logical Thinking
  • Typing Accuracy
  • Customer Service
  • Written Communication
  • Problem-Solving
  • Confidentiality
  • Teamwork
  • Independent Work
  • Organization
  • Time Management

Benefits

  • Competitive Compensation
  • Benefits Package
  • Career Development Opportunities
  • Training
  • Flexible Working Conditions

Visa sponsorship

Not detected in the job text

Categories

  • Logistics
  • Transportation
  • Administrative
  • Customer Service & Support

Keywords

  • Customs Brokerage
  • Freight Forwarding
  • International Logistics
  • International Trade
  • Customs Clearance
  • Shipment Data Entry
  • Customs Documentation
  • Document Verification
  • Customer Service
  • Customer Communication
  • Email Management
  • Data Accuracy
  • Attention to Detail
  • Logical Thinking
  • Problem-Solving
  • Confidential Information
  • Office Administration
  • Document Organization
  • Company Policies
  • Safety Regulations
  • Discrepancy Reporting
  • High School Diploma
  • GED

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