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Cole International

Inside Bilingual Global Trade and Logistics Specialist

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

About Us

Since 1958, Cole International has been simplifying logistics for businesses across Canada, the U.S., and beyond. From customs brokerage to freight forwarding, our solutions ensure that our clients’ shipments move seamlessly across borders. We are a team that values trust, innovation, and a human touch in everything we do. Join us and be part of a company where your ideas, energy, and dedication truly make a difference.

Why You'll Love This Role

As an Inside Bilingual Global Trade and Logistics Specialist, you’ll be responsible for selling all Cole products and services, features and benefits and quote pre-approved prices to potential customers. This individual will also develop his or her own leads through the internet, prospect lists, cold calling and any other prospect targeting stream. The Inside GTLS will also qualify leads to hand off to the Outside GTLS for face-to-face meetings.

What We Offer

Competitive base salary plus incentive
Comprehensive benefits package including health, dental, and vision
Opportunities for career growth and professional development
A welcoming, team-focused environment with a company culture built on collaboration
Ongoing sales training and support to help you thrive

What You'll Do

Research for new sales opportunities through internet, lead lists, or other external sources of leads
Handle inbound, unsolicited prospect calls and convert them into sales
Identify/Prospect/Target and qualify potential new customers either proactively or reactively via cold-calling through phone or electronically
Respond to web requests, incoming calls, or referrals in order to sell all Cole services
Create and deliver qualified sales lead opportunities to Outside GTLS, as appropriate, and/or as specified thresholds are met
Identify decision makers to begin sales process
Overcome objections of prospective customers
Follow-up with Outside GTLSs to determine if leads that were sent to them were secured, for reporting purposes
Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports
Update company Customer Relationship Management (CRM) system accordingly
Utilize company Discovery and freight quoting systems
Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
Build and maintain ongoing awareness of new products and services, competitor activities, and other research
Keep up to date on product and industry knowledge
Ensure the company maintains a high profile and professional image through active participation in industry association
Adhere to Canadian Anti-Spam Legislation guidelines
Participating in regular sales meetings
Work with internal departments to ensure customer transactions are processed accurately and efficiently
Build customer loyalty, ensuring communication is open and efficient
Attend periodic sales training where applicable
Support/Backup other Inside GTLSs
Any other duties/assignments as requested by immediate manager

What You'll Bring

College diploma or an acceptable combination of education and experience
One year of direct work experience in a sales or telesales capacity
Demonstrated ability to convert prospects and close deals while maintaining established sales quotas
Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management
Success in qualifying opportunities involving multiple key decision makers
Strong knowledge of logistics industry and related sales principles, methods, practices, and techniques
Strong problem identification and objection resolution skills
Exceptional verbal communication and presentation skills
Excellent listening skills
Strong written communication skills
Self-motivated, with high energy and an engaging level of enthusiasm
Able to perform basic calculations and mathematical figures
Ability to work individually and as part of a team
High level of integrity and work ethic
Experience with CRM software

Join Our Team

If you’re ready to take the next step in your sales career and help us continue our journey of delivering trusted logistics solutions, apply now. Be sure to include the hashtag #ColeCareers in your application submission.

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More about this job

Responsibilities

Prospect for and qualify potential customers, sell Cole International’s logistics services, quote approved prices, and convert inbound and outbound leads into sales. Refer qualified opportunities to outside sales representatives, maintain CRM and sales records, and coordinate with internal teams to ensure customer transactions are handled efficiently.

Requirements

Requires a college diploma or an acceptable combination of education and experience, plus one year of direct sales or telesales experience. Candidates should have logistics industry knowledge, a record of meeting sales quotas, strong prospecting and communication skills, CRM experience, and the ability to qualify opportunities and resolve objections.

Skills

Sales Prospecting
Cold Calling
Lead Qualification
Sales Conversion
Opportunity Qualification
Objection Resolution
Account Development
Logistics Industry Knowledge
Freight Quoting
Verbal Communication
Presentation Skills
Listening Skills
Written Communication
Time Management
Teamwork

Benefits

Health Benefits
Dental Benefits
Vision Benefits
Career Growth Opportunities
Professional Development
Sales Training

Visa sponsorship

Not detected in the job text

Keywords

Global Trade
Logistics
Customs Brokerage
Freight Forwarding
Sales
Telesales
Lead Generation
Cold Calling
Lead Qualification
Opportunity Qualification
Account Development
CRM Software
Freight Quoting
Sales Orders
Credit Terms
Customer Loyalty
Objection Resolution
Canadian Anti-Spam Legislation
Industry Associations

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