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Collabera

BI Platform Operation Engineer

Toronto, ON, Canada

Pay: $71 to $88 USD / hour
Job type: Contract
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Job Title: BI Platform Operations Engineer

Location: Toronto, ON (Hybrid/Onsite as per client requirement)
Type: Contract
Duration: 12+ Months (Possible Extension)

Job Summary

Collabera is seeking a BI Platform Operations Engineer to support a large Canadian pension fund's BI-as-a-Service team. This role focuses on production support, platform operations, incident management, and troubleshooting across Tableau, AWS QuickSight, and the organization's custom BI platform.

Key Responsibilities

Provide administration, monitoring, and production support for Tableau and AWS QuickSight environments, including dashboards, permissions, configurations, and issue resolution.

Troubleshoot and resolve BI platform incidents, perform root cause analysis, and drive issues through to successful resolution.

Support the BI-as-a-Service platform built on AWS technologies including Lambda, API Gateway, DynamoDB, Athena, Glue, Lake Formation, and Terraform.

Investigate backend issues involving Python scripts, APIs, CI/CD pipelines, and Git-based deployments.

Coordinate with engineering, infrastructure, and business teams during high-impact incidents to minimize operational disruption.

Support the organization's migration from Tableau to AWS QuickSight by ensuring platform stability, troubleshooting, and operational excellence.

Required Skills

Strong Tableau Administration and Production Support experience (infrastructure, permissions, dashboards, troubleshooting).

Hands-on AWS QuickSight administration and support experience.

Working knowledge of Python and APIs for troubleshooting and issue investigation.

Experience with Production Support, Incident Management, and Root Cause Analysis.

Strong communication skills with the ability to independently manage critical production incidents.

Exposure to AWS services, Terraform, Git, and CI/CD environments is highly preferred.

The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employmentstatus, and work location. For contractor positions, benefits are limited to those entitlements and protectionsrequired by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments.

We may use AI-enabled and/or automated toolsto support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisionsinvolve human review and are not based solely on automated processing

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More about this job

Responsibilities

Administer, monitor, and provide production support for Tableau, AWS QuickSight, and the custom BI platform, resolving incidents and conducting root cause analysis. Support the AWS-based BI-as-a-Service platform and Tableau-to-QuickSight migration, coordinating with engineering, infrastructure, and business teams to maintain stability and minimize disruption.

Requirements

Requires strong Tableau administration and production support experience, hands-on AWS QuickSight administration and support, and working knowledge of Python and APIs. Candidates should have production incident management and root cause analysis experience, strong communication skills, and the ability to manage critical incidents independently; exposure to AWS services, Terraform, Git, and CI/CD is highly preferred.

Skills

Tableau Administration
Tableau Production Support
AWS QuickSight Administration
AWS QuickSight Support
Python
APIs
Production Support
Incident Management
Root Cause Analysis
AWS Services
Terraform
Git
CI/CD
Troubleshooting
Dashboard Administration
Permissions Management

Visa sponsorship

Not detected in the job text

Keywords

Business Intelligence
BI-As-A-Service
Tableau
AWS QuickSight
AWS
Lambda
API Gateway
DynamoDB
Athena
Glue
Lake Formation
Terraform
Python
APIs
CI/CD
Git
Production Support
Incident Management
Root Cause Analysis
Dashboard Administration
Permissions Management
Platform Operations
Troubleshooting
Migration
Pension Fund

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