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Added 8 mins ago
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Automotive Detailer
Enterprise
Sudbury, ON · Greater Sudbury, ON
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $18.65 / hour and is located at 900 KINGSWAY, SUDBURY,…
Added 8 mins ago
TS
Account Manager
Three Ships
Toronto, ON
- $75,000 to $100,000 CAD / year
- Full-time
Three Ships Beauty is hiring! We're looking for an Account Manager to own and grow our top retail accounts, and top independent (indie) partner accounts that drive the most revenue in our…
Added 8 mins ago
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Assistant Chef Manager
Farm Boy Inc.
London, ON
- $21 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 8 mins ago
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Senior General Counsel
SPE - Serruya Private Equity
Markham, ON
- Full-time
…companies operate across the franchising, food and beverage, and retail sectors in Canada, the United States, and…
Added 8 mins ago
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Keyholder
Torrid
Dartmouth, NS
- Part-time
Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
Added 8 mins ago
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Transportation Manager
Reimer Associates Inc.
AB · Greater Edmonton Metropolitan Area
- $70,000 to $90,000 CAD / year
- Full-time
Reimer Associates is recruiting on behalf of a well-established, high-volume retailer for a Transportation Manager to lead daily Transportation operations across an assigned region. This is…
Added 8 mins ago
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Store Crew
7-Eleven
Calgary, AB
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 8 mins ago
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Coordinator Back warehouse Winners Homesense Kingston
The TJX Companies, Inc.
Kingston, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 8 mins ago
Sales Associate-Retail
Roots
Vancouver, BC · Kitsilano, BC
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 8 mins ago
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Cashier
J.D. Irving, Limited
Shediac, NB
- Part-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 8 mins ago
JI
Yard Associate - Part time
J.D. Irving, Limited
Shediac, NB
- Part-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 8 mins ago
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CUSTOMER EXPERIENCE MANAGER-9 Month Contract, RED DEER
The Home Depot
Red Deer, AB
- Full-time
Customer Experience Managers (CXM) are members of the store leadership and management team, overseeing execution of store standards across the entire store, including customer service,…
Added 23 mins ago
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Creative Project Coordinator
Jeeter
Toronto, ON
- $102,000 to $116,000 CAD / year
- Full-time
…nationally across the USA and internationally in Canada, our growing team is fueling the next chapter of DreamFields'…
Added 23 mins ago
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Associate Store Manager - Halifax
Knix
Halifax, NS
- Full-time
Operational Excellence: Lead the "back of house" and operational standards, including training the team on cycle counting, inventory management best practices, shipment processing, and loss…
Added 23 mins ago
SC
Retail Print & Services Supervisor
Staples Canada
Guelph, ON
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 23 mins ago
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Property Services Coordinator
BGIS
Calgary, AB
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 23 mins ago
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store manager, Saint John, NB
Starbucks
Saint John, NB
- $59,400 to $78,450 CAD / year
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
Added 37 mins ago
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(CAN) Front End Checkout Team Associate
Walmart Canada
Pembroke, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 37 mins ago
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(CAN) Total Loss & Compliance Assistant Manager
Walmart Canada
Saskatoon, SK
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 37 mins ago
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(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Cowansville, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 37 mins ago
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Food Assistant Manager
Walmart Canada
New Minas, NS
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 37 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Hawkesbury, ON
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 37 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Cowansville, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 37 mins ago
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(CAN) Leader de nuit
Walmart Canada
Alma, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 37 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Cowansville, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.

Collabera

Change Management Lead

Toronto, ON, Canada
North York, ON, Canada

$95,000 to $105,000 CAD / year · Full-time

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Job details

Pay: $95,000 to $105,000 CAD / year
Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title - Change Management Lead

Location - North York, ON (Onsite)

Job Type - Full-Time

Salary - $95K to $105K Per Annum

Role Overview

This is a strategic leadership role sitting at the intersection of Change Management, Workforce Planning, Workforce Analytics, Workforce Engineering, Project Management, Business Operations, and Stakeholder Management. The role is responsible for leading organizational change, optimizing workforce strategies, influencing labor decisions, and helping business leaders make data-driven decisions that improve operational performance.

The individual must lead in the truest sense of leadership: creating direction, supervising and developing team members, driving execution across multiple initiatives, and galvanizing stakeholders from executive leadership to frontline operations. This is not a project management role — it requires strategic influence and measurable organizational impact.

Day-to-Day Responsibilities

Change Management

Lead organizational change initiatives and assess readiness across the business
Understand upcoming business changes and develop communication and adoption strategies
Ensure field leaders and associates are prepared for change, demonstrating empathy throughout
Drive adoption from senior leadership down through frontline teams

Workforce Planning

Support labor planning strategies and drive workforce optimization initiatives
Analyze staffing requirements and workforce trends across stores
Help determine how labor should be allocated and partner with HR and business leaders on workforce decisions

Workforce Analytics

Serve as the analytical backbone of workforce decision-making
Analyze workforce and labor data to identify trends and opportunities
Translate analytics into actionable business insights and use data to influence decision-making

Workforce Engineering

Apply knowledge of activity-based labor models, labor standards, and workforce forecasting
Understand store-level activities (truck unload, replenishment, merchandising, customer service, selling) and how labor models are built around them
Support productivity measurement and workforce forecasting initiatives

Project Management

Track timelines, manage multiple workstreams, and monitor progress against milestones
Identify risks and dependencies, ensure accountability, and drive execution and delivery

Stakeholder Management & Communication

Partner with HR, Store Operations, Merchandising, and Field Leadership (RVPs, District Managers, Store Managers)
Present workforce insights and recommendations to senior leadership
Take complex workforce analytics and translate them into business language — convert numbers into stories
Simplify technical concepts from workforce engineers and data teams for general audiences and executive stakeholders

Must-Have Qualifications

Proven experience in change management — leading organizational change, assessing readiness, and driving adoption
Strong background in workforce planning, labor strategy, or workforce analytics
Exceptional communication and storytelling skills — ability to translate data and technical concepts into executive-ready narratives
Demonstrated ability to influence without direct authority and drive alignment across cross-functional stakeholders
Project management experience with the ability to manage multiple workstreams and hold teams accountable
Bachelor's degree in HR, Business Administration, or a related field

Nice-to-Have / Outstanding Qualities

Experience with workforce engineering concepts (activity-based labor models, labor standards, productivity measurement)
PMP certification
Lean Six Sigma certification
Experience with Cloud or similar data environments
Background in retail operations

We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing.

The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location. For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments.

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More about this job

Responsibilities

Lead organizational change initiatives and workforce planning, analytics, and optimization efforts to improve operational performance. Coordinate multiple workstreams and influence leaders across HR, store operations, merchandising, and field teams by translating workforce data into actionable recommendations.

Requirements

Requires proven experience leading organizational change and a strong background in workforce planning, labor strategy, or workforce analytics, along with excellent communication and data-storytelling skills. Candidates must be able to influence cross-functional stakeholders, manage multiple workstreams, and hold a bachelor's degree in HR, business administration, or a related field.

Skills

Change Management
Organizational Readiness
Workforce Planning
Workforce Analytics
Labor Strategy
Workforce Engineering
Activity-Based Labor Models
Labor Standards
Productivity Measurement
Workforce Forecasting
Project Management
Stakeholder Management
Executive Communication
Data Storytelling
Cross-Functional Leadership
Retail Operations

Visa sponsorship

Not detected in the job text

Keywords

Change Management
Organizational Change
Readiness Assessment
Adoption Strategy
Workforce Planning
Labor Planning
Workforce Optimization
Workforce Analytics
Labor Data
Workforce Engineering
Activity-Based Labor Models
Labor Standards
Productivity Measurement
Workforce Forecasting
Project Management
Stakeholder Management
Cross-Functional Collaboration
Executive Communication
Data Storytelling
Retail Operations
Human Resources
Store Operations
Merchandising
PMP
Lean Six Sigma
Cloud Data Environments

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