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Added 1 min ago
Craft Recruitment Student
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…positions will be under the direct supervisor of a Workforce…
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Added 16 mins ago
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Collabera

Data Center Engineering Operations Manager

Sherbrooke, QC, Canada

$90,000 to $120,000 USD / year · Full-time

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Job details

Pay: $90,000 to $120,000 USD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

Position/REQ ID: Data Center Manager
Type: Full-time
Location: Sherbrooke, QC
Days in office/which day: Hybrid; 3 day in office
Shift/Core Hours: 9-5 hours must be available on Call including over night for emergencies
Salary: $90 - 120K + bonus

Project/initiative they will be supporting:

No Specific project - Ongoing operation and continuous improvement of a critical data center environment.

Infrastructure lifecycle management, including upgrades, renewals, deployments, and decommissioning.

Improvement of datacenter monitoring, availability, security, compliance, and operational procedures.

Customer and hosting-provider initiatives involving electrical connections, cabling, remote/on-site support, and infrastructure projects.

Maintaining 24/7/365 service availability and responsiveness to customer requirements.

Expectations :

Ensure reliable 24/7/365 operation of data center infrastructure and services.

Lead and manage the data center operations team. (5 direct reports, including expansion and growth)

Involved in hiring as they continue to grow in Sherbrooke, leading projects and expansion of 14 megawatts

Opening a new site in Montreal

Maintain infrastructure availability and meet established SLAs.

Improve preventive maintenance, monitoring, incident response, and root-cause analysis processes.

Ensure compliance with MOP, SOP, and EOP procedures.

Manage infrastructure security, vulnerabilities, upgrades, and compliance audits.

Maintain accurate DCIM/IPAM infrastructure records.

Manage vendors, suppliers, technical partners, and service providers.

Support budgeting, contract management, and infrastructure projects.

Build strong customer relationships and report on KPIs, SLAs, and service performance.

Develop team members, establish objectives, manage performance, and promote a collaborative work environment.

Day-to-day responsibilities:

Ensuring team has support

Process improvements

Ensuring conversion of rooms, insulation of generators, networking and vendor management.

Supervise daily operations of critical data center infrastructure, including UPS, generators, chillers, precision cooling, and ancillary systems.

Manage, coach, and develop the datacenter team.

Knowledge of infrastructure security and vulnerability management.

Experience with incident management and root-cause analysis.

Managing Safety protocols, COE

Must-haves:

Experience managing and leading technical teams min 5 direct reports

1-3 years of supervising/ managing people

Background in networking in a data center including HVAC, UPS, electrical pannel

Strong knowledge of mechanical/electrical datacenter systems (BMS, CMMS, and EPMS systems.)

Hardware and infrastructure knowledge. (cooling systems, operating systems, cloud computing, and virtualization.)

Bilingual in French - Strong communication and relationship-building skills.

Plusses:

Experience in a cloud/datacenter service-provider environment.

Experience managing customer-facing infrastructure services and SLAs.

Experience with DCIM/IPAM platforms.

Experience with MOP/SOP/EOP processes.

Experience managing infrastructure suppliers and contracts.

Experience with datacenter lifecycle planning and MEP projects.

Experience supporting compliance audits.

Experience working with hosting providers and third-party technical partners.

French/English bilingual capability may be advantageous given the Quebec location, although the posting does not explicitly state this as a requirement.

The Company offers a total rewards package for this position that may include employer-sponsored benefits, where applicable and subject to eligibility requirements, such as supplemental health and dental coverage, life insurance, disability insurance, retirement or savings programs, paid time off, and other benefits.
The availability, structure, and scope of benefits may vary based on role, employment status, work location, and applicable federal and provincial laws. The Company provides all statutory entitlements, including public holidays, vacation, leaves of absence, and government-mandated benefits, in accordance with applicable law"

Thanks,

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More about this job

Responsibilities

Lead the data center operations team and ensure reliable 24/7/365 availability of critical infrastructure, including electrical, mechanical, cooling, and networking systems. Improve maintenance, monitoring, incident response, security, compliance, and lifecycle processes while managing vendors, customer relationships, projects, budgets, and service performance.

Requirements

Requires experience leading technical teams, including at least five direct reports, and 1–3 years of people-management experience. Candidates must have data center networking and mechanical/electrical infrastructure knowledge, familiarity with BMS, CMMS, and EPMS, and strong French communication and relationship-building skills.

Skills

Data Center Operations
Technical Team Leadership
Mechanical and Electrical Infrastructure
Networking
HVAC Systems
UPS and Generators
BMS, CMMS, and EPMS
Infrastructure Security
Vulnerability Management
Incident Management
Root-Cause Analysis
Hardware and Infrastructure
Cloud Computing
Virtualization
Vendor Management
French Communication

Benefits

Supplemental Health Coverage
Dental Coverage
Life Insurance
Disability Insurance
Retirement or Savings Programs
Paid Time Off
Public Holidays
Leaves of Absence

Visa sponsorship

Not detected in the job text

Keywords

Data Center Operations
24/7/365 Availability
UPS
Generators
Chillers
Precision Cooling
HVAC
Networking
Electrical Systems
BMS
CMMS
EPMS
DCIM
IPAM
MOP
SOP
EOP
Infrastructure Security
Vulnerability Management
Incident Management
Root-Cause Analysis
Service-Level Agreements
Compliance Audits
Vendor Management
Cloud Computing
Virtualization
Hosting Providers
MEP Projects
Safety Protocols

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