KYC Analyst
- Montreal, QC, Canada
$24 to $25 USD / hour · Contract
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Job details
- Pay
- $24 to $25 USD / hour
- Job type
- Contract
- Apply by
- Experience
- 0-1 years of experience in a client facing/ customer service environment
- Posting language
- English
- Posted
Original job description
Duration: 3 months + possibility of extension
Location: Montreal & Etobicoke
Pay Rate: $24 - 25
What the client is expecting:
Complete approximately 15 client/ cases per week
Day to Day:
Interacting with existing clients to complete KYC forms
Proof of existence of corporation, ensuring that clients are compliant with regulatory systems such as AML. This is done by checking client identification, risk assessment and maintenance of accurate records. If there are any errors, they will escalate to the US team, which will scan and identify if they are good to proceed
The majority of this communication is done over the phone (focus on outbound calls; inbound calls are very low), there might be a few emails.
Must Haves:
Fully bilingual (French & English)
0-1 years of experience in a client facing/ customer service environment
Go-getter mentality
Strong communication
Plusses:
Previous financial services industry experience
KYC/ AML experience
We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing.
The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location. For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments.
Thanks,
More about this job
Responsibilities
Contact existing clients, primarily by phone, to complete KYC forms and verify corporate existence and client identification. Assess risk, maintain accurate compliance records, and escalate errors to the US team for review.
Requirements
Must be fully bilingual in French and English, have 0–1 years of client-facing or customer service experience, and demonstrate strong communication and a proactive attitude. Financial services and KYC/AML experience are advantages but not required.
Skills
- French
- English
- Client Communication
- Customer Service
- Outbound Calling
- KYC Compliance
- AML Compliance
- Client Identification
- Risk Assessment
- Recordkeeping
- Attention To Detail
- Regulatory Compliance
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Customer Service & Support
- Administrative
Keywords
- Know Your Client
- KYC
- AML
- Regulatory Compliance
- Client Identification
- Risk Assessment
- Corporate Verification
- Compliance Records
- Client Communication
- Outbound Calls
- Inbound Calls
- Customer Service
- Financial Services
- French
- English