Settlements Operations Officer

Job Summary

The Money Market Settlements & Confirmations Officer will be responsible for trade processing, exception management, discrepancy resolution, and customer service related to money market trades.

Daily Responsibilities

A typical day involves:

• Interpreting and resolving client and trader emails.
• Checking reports and investigating breaks.
• Following up on outstanding items.
• Ensuring accurate trade processing under time constraints.
• Managing exceptions and resolving discrepancies related to money market trades.

Success Metrics

Success will be measured by:

• Accurate daily processing of trade records.
• Ensuring there are no daily settlement fails.
• Staying ahead of upcoming settlements and resolving any issues that might arise.

Program/Technology/Software Knowledge

The systems used are generally internal systems. Knowledge of these systems is nice to have but not required.

Must-Have Skills, Experience, and Qualifications

• 2–3 years of experience in a banking back-office environment in settlements or a similar role.
• Bachelor’s degree in Finance or a similar area of study.

Nice-to-Have Skills and Experience

• 4–5 years of experience in banking operations in settlements or a similar role.

Soft Skills

• Multitasking.
• Ability to work independently.
• Excellent customer service skills.
• Excellent communication skills.

Language Requirements

• English – Fluent (written and verbal).

The expected base salary range for this position is $22 – $23 per hour, depending on experience, skills, and internal equity.

The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location.

For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments.

We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications. These tools are used to enhance consistency and efficiency. All hiring decisions involve human review and are not based solely on automated processing.