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Added 24 mins ago
Financial Advisor, Investment & Retirement Planning - King & Princess, Toronto
Scotiabank
Toronto, ON
Certification as a Mutual Funds Representative in good standing with licensing requirements, having completed the Investment Funds in Canada or bank-recognized equivalent.
Added 24 mins ago
Financial Advisor, Investment & Retirement Planning - Guelph
Scotiabank
Guelph, ON
Certification as a Mutual Funds Representative in good standing with licensing requirements, having completed the Investment Funds in Canada or bank-recognized equivalent.
Added 39 mins ago
Assembly Technician – Afternoon Shift
RTX
Oakville, ON
Full-time
CA-ON-OAKVILLE-1400 ~ 1400 S Service Rd W ~ 1400 SERVICE


Added 53 mins ago
Industrial Sales Representative – B2B
Uniking Canada
Canada
Full-time
Industrial Sales Representative – B2B | Uniking Canada
Added 1 hour ago
Technical Service Representative
Sames
ON · Ontario, Canada
Full-time
Provide equipment/systems installation services and technical assistance to Sames’ sales staff and customers.
Added 1 hour ago
Financial Advisor, Investment & Retirement Planning - NEWMARKET, ONTARIO
Scotiabank
Newmarket, ON
Certification as a Mutual Funds Representative in good standing with licensing requirements, having completed the Investment Funds in Canada or bank-recognized equivalent.
Added 1 hour ago
Financial Advisor, Investment & Retirement Planning - Guelph
Scotiabank
Guelph, ON
Certification as a Mutual Funds Representative in good standing with licensing requirements, having completed the Investment Funds in Canada or bank-recognized equivalent.
Added 1 hour ago
Financial Advisor, Investment & Retirement Planning - OWEN SOUND, ONT.
Scotiabank
Owen Sound, ON
Certification as a Mutual Funds Representative in good standing with licensing requirements, having completed the Investment Funds in Canada or bank-recognized equivalent.
Added 1 hour ago
Financial Advisor, Investment & Retirement Planning - Oshawa
Scotiabank
Oshawa, ON
Certification as a Mutual Funds Representative in good standing with licensing requirements, having completed the Investment Funds in Canada or bank-recognized equivalent.
Added 1 hour ago
Financial Advisor, Investment & Retirement Planning (Canada)
Scotiabank
ON · Chelmsford, ON
Certification as a Mutual Funds Representative in good standing with licensing requirements, having completed the Investment Funds in Canada or bank-recognized equivalent.
Added 1 hour ago
Senior Finance Operations Analyst, Collections & Cash Management
Liberty Mutual Canada
Remote, Canada
Full-time · Remote
Supervise offshore Collections and Cash Applications teams, providing daily leadership, coaching, and technical support to ensure effective performance and service delivery.
Added 1 hour ago
Customer Support Specialist
CARFAX
London, ON
Full-time
Are you a clear communicator with a knack for solving problems and delivering top-notch customer service? CARFAX is looking for a Customer Service Representative who will be the friendly…
Added 1 hour ago
Lead Field Service Representative
Veolia Environnement SA
Calgary, AB
Full-time
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Added 1 hour ago
Construction Miner - Canadian Royalties Inc,
Redpath Mining Contractors and Engineers
QC · QC, Canada
Full-time
In 1962, Jim Redpath’s vision for the company was much the same as it is today; offering a high level of service to the mining industry, which exceeds current standards and provides…
Added 2 hours ago
Financial Advisor, Investment & Retirement Planning - Whitehorse, Yukon, Territory
Scotiabank
Whitehorse, YT
Certification as a Mutual Funds Representative in good standing with licensing requirements, having completed the Investment Funds in Canada or bank-recognized equivalent.
Added 2 hours ago
Building Approvals Code Engineer
City of New Westminster
New Westminster, BC · City Hall, British Columbia
Full-time
…history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to…
Added 2 hours ago
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We house the largest inventory to better service our customers and deliver on sales commitments.
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Calgary, AB
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Serving as the first point of contact to the EHRC clients in a professional, customer service oriented and diplomatic manner
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Health Economist (Economist 3)
The Government of Nova Scotia
Halifax, NS
…to plan, fund, legislate and monitor to improve access and service delivery. To do this, we need leaders at all levels of the organization who embrace a challenge and believe in their…
Added 3 hours ago
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We house the largest inventory to better service our customers and deliver on sales commitments.
Added 3 hours ago
Environmental Data & GIS Innovation Lead (Program Admin Officer 4)
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…high-quality, accessible information. This leadership role blends technical expertise, system innovation, and collaboration, working closely with environmental scientists, GIS specialists,…
Added 3 hours ago
Component and Suspension Technician 3
Fox Factory
Burnaby, BC · CA BC, Burnaby
Full-time
Proficient with the computer applications and all technical equipment used in the Service Center.
Added 3 hours ago
Director, Technology Services
University of Toronto
Toronto, ON
…the Faculty, and is the Faculty’s administrative computing representative for University-wide committees and…
Added 3 hours ago
Sales Manager
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We house the largest inventory to better service our customers and deliver on sales commitments.

Collectivfide Insurance Brokers Inc.

Technical Service Representative

Owen Sound, ON, N4K 3R8, Canada

Job type: Full-time
Posting language: English
Posted: Sep 8, 2026

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Original job description

Miller Insurance Brokers is a mid-sized brokerage proudly serving our communities from seven locations across Ontario. We treat our employees like family, working hard together while taking the time to celebrate our successes. Our mission, vision, and values center on integrity, teamwork, and exceptional client service.

We are seeking a full-time Insurance Broker to join our team. The ideal candidate is highly organized, detail-oriented, and thrives in a collaborative environment. You will be responsible for managing client relationships, processing policy changes, and ensuring superior service delivery in alignment with company values and standards.

So, what will you spend your days doing?

Processes Personal Lines Renewals, Endorsements, Cancellations for the Personal and Commercial Departments

Ensures documentation received from our insurance partners is received and accurate

Bills policies automatically or manually and adds them to EPIC (BMS)

Ensures Download, ADI and EDOCS have been received on all download companies

Ensures EDOCS are named appropriately

Ensures that servicing and PR/BR are correct on the file.

Updates the Master Renewal list when a renewal has been received and reviewed.

Manually renews lines, or issues Service Summary lines for non-download companies

Ensures wherever possible documentation is emailed to insureds, and where there is no direct mail the client received documentation via email or mail

Confirms that policies have the required coverages in comparison to checklists and applications

Advises the broker on file of discrepancies and billing deviances

Ensures download, EDOCS and billing is received and named appropriately

Uses predefined templates (email and letter) are used appropriately for sending correspondence to insureds

Provides back up to reception when required

Qualifications

Professional, ethical and courteous in all dealings with companies, clients and co-workers.

A committed team player capable of multi-tasking and adaptable to change

Strong organization and time management skills with the ability to prioritize

Punctual with strong attention to detail

Has a thorough understanding of systems and processes of Miller Insurance

Ability to calculate premiums and percentages for client files

Promotes positive communication

Commitment to the mission, values and vision of Miller Insurance

Compensation and Benefits

We believe in being transparent about compensation. Our salary ranges reflect the skills, experience, and responsibilities required for each role while providing opportunities for growth as you develop your career with us.

Candidates with extensive, directly relevant experience will typically be hired at or near the midpoint of the salary range. The upper end of the range is generally reserved for team members who consistently demonstrate exceptional performance, make a meaningful impact, and continue to grow within their role. Those who are earlier in their career or building experience may join below the midpoint, with opportunities to progress over time.

Your final salary will be based on your experience, skills, qualifications, and the value you bring to the role.

Of course, great compensation is about more than salary. We offer a competitive total rewards package that includes comprehensive health and dental benefits, employer pension matching, generous vacation time, personal days, volunteer days, and Pawreavement Leave, because we know pets are family, too.

We are committed to providing accommodations and to achieving a barrier-free workplace for individuals with disabilities. Should you require an accommodation to participate in our recruitment process, we will support you by considering your individual accessibility needs and work together on a solution.

Real People, Real Conversations, Real Hiring

Currently hiring to fill a vacancy

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More about this job

Responsibilities

The Technical Service Representative is responsible for managing client relationships, processing policy renewals, endorsements, and cancellations. They ensure all documentation is accurate, billed correctly, and maintained within the EPIC brokerage management system.

Requirements

The ideal candidate is a highly organized and detail-oriented professional with a strong understanding of insurance systems and processes. They must be a committed team player capable of multi-tasking and maintaining positive communication with clients and partners.

Skills

Insurance brokerage
Policy processing
Attention to detail
Time management
Organization
Communication
Teamwork
Data entry
Billing
Multi-tasking
Adaptability
Professionalism

Benefits

Health insurance
Dental benefits
Employer pension matching
Generous vacation time
Personal days
Volunteer days
Pawreavement leave

Visa sponsorship

Not detected in the job text

Keywords

Insurance Broker
Personal Lines
Commercial Departments
EPIC
BMS
Download
ADI
EDOCS
Policy Renewals
Endorsements
Cancellations
Billing
Client Service
Brokerage
Ontario
Insurance Partners
Documentation
Data Accuracy
Communication
Time Management
Multi-tasking
Professionalism
Teamwork

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