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Added 7 mins ago
BW
Ambulance Readiness Technician (Kamloops) CAS
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RM
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College Of Early Childhood Educators

Program Manager, IT (MMS)

Toronto, ON, M5G 2K8, Canada

Hiring Range: $95,475k – $110,000 · Full-time · Temporary

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Job details

Pay: Hiring Range: $95,475k – $110,000
Job type: Full-time · Temporary
Posting language: English · French
Posted: Nov 2, 2026

Original job description

English section of this bilingual listing.

Program Manager, IT (MMS)

12-month Contract, Full Time

This position is being posted to replace a an existing position.

Hiring Range: $95,475k – $110,000

The College of Early Childhood Educators (the College) supports high-quality early learning and care by regulating more than 70,000 members of the profession in the public interest, pursuant to the Early Childhood Educators Act, 2007. We are one of the largest self-regulatory bodies in Ontario and the diversity of our members as well as our employees reflects the diversity of the children and families to whom they provide care. Our Commitment to Anti-Racism informs how we work and is embedded in the culture of the College, where we continue to create and strengthen a workplace of inclusion and belonging.

We are seeking a Program Manager to join the Corporate Services' IT team and report to the Chief Operating Officer (COO). This role blends strategic product ownership with hands-on project delivery, making it ideal for someone who can think broadly about long-term value while driving day-to-day execution. As a Program Manager, and with input from leadership teams, you will facilitate how the College envisions the future of a key technology initiative, define requirements, and prioritize work to ensure we deliver meaningful solutions that meet business and membership needs.

This contract role is project specific to the migration of a legacy member management system to an upgraded cloud based platform.

In addition to facilitating product direction, you will also manage the full project lifecycle - coordinating project team members, managing timelines, addressing risks, and ensuring successful implementation. This role requires a strong communicator and collaborator who excels at aligning project partners, removing roadblocks, and keeping complex issues on track. You are driven to be an operational driver responsible for delivery, ensuring this technology investment achieves maximum impact.

Reporting to the COO, the key areas of responsibility are to:

Lead and manage the designated business portfolio.
Work closely with internal teams, vendor/contractors.
Collaborate with IT teams to ensure projects are aligned with strategic business priorities.
Lead cross-functional teams to ensure the project is delivered on time.
Develop a detailed project plan, allocate resources effectively, and manage project risks.
Maintain regular communication and provide leadership to project team members, impacted team members, senior and executive leadership, and cross-functional teams.
Deliver clear and concise reports on project progress, KPIs, and financials.
Proactively identify potential risks, dependencies, and issues, and develop mitigation strategies.
Monitor program progress
Other duties as assigned.

Qualifications

Four-year bachelor's degree in information technology, Computer Science or a related field, or equivalent experience
Certification in Project Management (PMP) or Agile methodologies (Certified ScrumMaster, Certified Scrum Product Owner, Agile Certified Practitioner).
5- 7 years of experience managing IT programs, specifically in the context of case management systems and membership management systems, operational IT projects, or business process automation.
Strong understanding of enterprise software, and relevant technologies (e.g., CRM, ERP, document management, workflow automation).
Proven experience with project management methodologies (Agile, Waterfall, or Hybrid), including managing complex multi-faceted projects.
Strong background in IT infrastructure and cloud technologies, with hands-on experience integrating enterprise applications (e.g., CaseIQ, iMIS)
Strong communication, leadership, and problem-solving skills, with the ability to manage cross-functional teams and drive results.
Ability to effectively manage multiple projects simultaneously while balancing competing priorities.
Experience with ticketing software (e.g., ServiceNow, Zendesk, or similar)
Familiarity with regulatory compliance and data privacy standards (e.g., PIPEDA, HIPAA, GDPR).
Strong background in IT operations management with a focus on improving process efficiency and implementing scalable solutions.

The College encourages applications from members of equity deserving groups.

The College is committed to providing accommodation. If you require accommodation, please contact us and we will work with you to meet your needs.

We have a remote work environment and we offer a competitive compensation package.

French version to follow below

Gestionnaire de programme, TI (SGM)

Contrat temporaire de 12 mois, à temps plein

Ce poste vise à remplacer un poste existant.

Échelle salariale : $95,475k – $110,000

Read the full bilingual original

Program Manager, IT (MMS)

12-month Contract, Full Time

This position is being posted to replace a an existing position.

Hiring Range: $95,475k – $110,000

This contract role is project specific to the migration of a legacy member management system to an upgraded cloud based platform.

Reporting to the COO, the key areas of responsibility are to:

Lead and manage the designated business portfolio.
Work closely with internal teams, vendor/contractors.
Collaborate with IT teams to ensure projects are aligned with strategic business priorities.
Lead cross-functional teams to ensure the project is delivered on time.

Develop a detailed project plan, allocate resources effectively, and manage project risks.
Maintain regular communication and provide leadership to project team members, impacted team members, senior and executive leadership, and cross-functional teams.
Deliver clear and concise reports on project progress, KPIs, and financials.
Proactively identify potential risks, dependencies, and issues, and develop mitigation strategies.
Monitor program progress
Other duties as assigned.

Qualifications

Four-year bachelor's degree in information technology, Computer Science or a related field, or equivalent experience
Certification in Project Management (PMP) or Agile methodologies (Certified ScrumMaster, Certified Scrum Product Owner, Agile Certified Practitioner).
5- 7 years of experience managing IT programs, specifically in the context of case management systems and membership management systems, operational IT projects, or business process automation.
Strong understanding of enterprise software, and relevant technologies (e.g., CRM, ERP, document management, workflow automation).
Proven experience with project management methodologies (Agile, Waterfall, or Hybrid), including managing complex multi-faceted projects.
Strong background in IT infrastructure and cloud technologies, with hands-on experience integrating enterprise applications (e.g., CaseIQ, iMIS)
Expertise in project management tools (e.g., Monday.com, etc.).
Strong communication, leadership, and problem-solving skills, with the ability to manage cross-functional teams and drive results.
Ability to effectively manage multiple projects simultaneously while balancing competing priorities.
Experience with ticketing software (e.g., ServiceNow, Zendesk, or similar)
Familiarity with regulatory compliance and data privacy standards (e.g., PIPEDA, HIPAA, GDPR).
Strong background in IT operations management with a focus on improving process efficiency and implementing scalable solutions.

The College encourages applications from members of equity deserving groups.

The College is committed to providing accommodation. If you require accommodation, please contact us and we will work with you to meet your needs.

We have a remote work environment and we offer a competitive compensation package.

French version to follow below

Gestionnaire de programme, TI (SGM)

Contrat temporaire de 12 mois, à temps plein

Ce poste vise à remplacer un poste existant.

Échelle salariale : $95,475k – $110,000

Conformément à la Loi de 2007 sur les éducatrices et les éducateurs de la petite enfance, l’Ordre des éducatrices et des éducateurs de la petite enfance (l’Ordre) appuie la prestation de services d’apprentissage et de garde des jeunes enfants de haute qualité en réglementant plus de 70 000 membres de la profession dans l’intérêt du public. Nous sommes l’un des plus grands organismes d’autoréglementation en Ontario, et la diversité de nos membres - et de nos employés - reflète celle des enfants et des familles dont ils ont la charge. Notre engagement envers l’antiracisme guide notre façon de travailler et fait partie intégrante de la culture de l’Ordre, qui poursuit sa mission de créer et de consolider un milieu de travail favorisant l’inclusion et l’appartenance.

Nous sommes à la recherche d’un(e) gestionnaire de programme pour se joindre à l’équipe des TI des Services généraux et relever de la Directrice générale des opérations. Ce rôle combine une vision stratégique de la gestion de produit avec la gestion concrète de projets, ce qui en fait une excellente occasion pour une personne capable de réfléchir à la valeur à long terme tout en assurant l’exécution quotidienne des travaux.

En tant que gestionnaire de programme, et avec la contribution des équipes de direction, vous contribuerez à définir la vision future d’une importante initiative technologique, à établir les exigences et à prioriser les travaux afin d’offrir des solutions significatives répondant aux besoins opérationnels et à ceux des membres.

Ce poste contractuel est lié spécifiquement au projet de migration d’un système de gestion des membres existant vers une plateforme infonuagique modernisée.

En plus de définir et faire évoluer la vision du produit, vous piloterez l’ensemble du cycle de vie des projets, de la planification à la livraison, en assurant la coordination des équipes, la gestion des priorités, des échéanciers et des risques, ainsi que la réussite des initiatives stratégiques. Ce rôle exige un fort leadership collaboratif afin d’aligner les parties prenantes, résoudre des enjeux complexes et soutenir une exécution efficace des projets. Vous contribuerez directement à la modernisation des opérations et à l’optimisation de la valeur générée par cet investissement technologique.

Relevant de la Directrice générale des opérations, les principales responsabilités sont les suivantes :

Diriger et gérer le portefeuille d’activités désigné.
Travailler en étroite collaboration avec les équipes internes ainsi qu’avec les fournisseurs et entrepreneurs.
Collaborer avec les équipes TI afin d’assurer l’alignement des projets avec les priorités stratégiques de l’organisation.
Diriger des équipes multidisciplinaires afin d’assurer la livraison des projets dans les délais prévus.
Élaborer des plans de projet détaillés, allouer efficacement les ressources et gérer les risques liés aux projets.
Maintenir une communication régulière et fournir du leadership aux membres de l’équipe de projet, aux équipes touchées, à la haute direction et aux équipes interfonctionnelles.
Fournir des rapports clairs et concis sur l’avancement des projets, les indicateurs de performance clés (KPI) et les aspects financiers.
Identifier de manière proactive les risques, les dépendances et les enjeux, et élaborer des stratégies d’atténuation.
Assurer le suivi de l’avancement du programme.
Effectuer toute autre tâche connexe, au besoin.

Qualifications

Baccalauréat de quatre ans en technologies de l’information, informatique ou dans un domaine connexe, ou expérience équivalente.
Certification en gestion de projet (PMP) ou en méthodologies Agile (Certified ScrumMaster, Certified Scrum Product Owner, Agile Certified Practitioner).
De 5 à 7 années d’expérience dans la gestion de programmes TI, particulièrement dans le contexte des systèmes de gestion de dossiers, des systèmes de gestion des membres, des projets TI opérationnels ou de l’automatisation des processus d’affaires.
Bonne compréhension des logiciels d’entreprise et des technologies pertinentes (p. ex. CRM, ERP, gestion documentaire, automatisation des flux de travail).
Expérience démontrée des méthodologies de gestion de projet (Agile, Waterfall ou hybride), incluant la gestion de projets complexes et multidimensionnels.
Solide expérience des infrastructures TI et des technologies infonuagiques, incluant l’intégration d’applications d’entreprise (p. ex. CaseIQ, iMIS).
Maîtrise des outils de gestion de projet (p. ex. Monday.com, etc.).
Excellentes compétences en communication, leadership et résolution de problèmes, avec la capacité de gérer des équipes interfonctionnelles et d’obtenir des résultats.
Capacité à gérer efficacement plusieurs projets simultanément tout en conciliant des priorités concurrentes.
Expérience avec des logiciels de billetterie et de gestion des demandes (p. ex. ServiceNow, Zendesk ou équivalent).
Connaissance des normes de conformité réglementaire et de protection des renseignements personnels (p. ex. LPRPDE, HIPAA, RGPD).
Solide expérience en gestion des opérations TI axée sur l’amélioration de l’efficacité des processus et la mise en œuvre de solutions évolutives.

L’Ordre encourage les membres des groupes dignes d’équité à présenter leur candidature.

L’Ordre s’engage à prendre des mesures d’accommodement. Si tel est votre cas, veuillez communiquer avec nous et nous ferons en sorte de satisfaire vos besoins.

Nous offrons un environnement de travail à distance et une rémunération compétitive.

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More about this job

Responsibilities

The Program Manager will lead the migration of a legacy member management system to a cloud-based platform while managing the full project lifecycle. They are responsible for coordinating cross-functional teams, defining product requirements, and ensuring project delivery aligns with strategic business priorities.

Requirements

Candidates must hold a bachelor's degree in IT or a related field and possess 5-7 years of experience in IT program management. A professional certification in Project Management (PMP) or Agile methodologies is required, along with strong expertise in enterprise software and cloud integration.

Skills

Program management
Project lifecycle management
IT strategy
Cloud technologies
Case management systems
Membership management systems
Agile methodologies
Waterfall methodology
CRM
ERP
Workflow automation
Risk management
Cross-functional team leadership
Regulatory compliance
Data privacy
IT operations

Benefits

Remote work environment

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
IT
Cloud-based platform
Member management system
Project lifecycle
PMP
Agile
ScrumMaster
CRM
ERP
CaseIQ
iMIS
Monday.com
ServiceNow
Zendesk
PIPEDA
HIPAA
GDPR
IT operations
Business process automation
Cross-functional teams
Strategic planning
Risk mitigation
KPIs
Regulatory compliance
Data privacy
Infrastructure
Software integration
Corporate Services
Migration

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