Administrative Officer I
- Clarenville, NL, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
CG27 - $47,301.80 - $52,306.80 per annum.
Duties And Responsibilities
The Administrative Officer is responsible for providing comprehensive administrative support for student admissions, enrolment, and student services at College of the North Atlantic:
- Serve as a primary point of contact for current and perspective students, responding to inquiries and providing accurate information, guidance, and ongoing support regarding admissions requirements, College policies, procedures, and administrative processes.
- Review and assess applications for admission, including the evaluation of transcripts and supporting documentation, to determine applicant eligibility.
- Issue application acknowledgements, request outstanding documentation, and communicate admission decisions and requirements to applicants as appropriate.
- Coordinate and administer the student selection, acceptance, and admissions processes in accordance with College policies and procedures.
- Monitor and maintain applicant eligibility, waitlist status, and admission records to support effective enrolment management.
- Process and monitor student admission and enrolment information throughout the student lifecycle, from initial application through to graduation.
- Establish, update, and maintain accurate student records in PeopleSoft and ensure the integrity and confidentiality of student information.
- Monitor student accounts, follow up on outstanding balances, and support the collection of applicable student fees.
- Compile, maintain, and report statistical information related to admissions, enrolment, and student records.
- Liaise with internal departments, campus staff, and external stakeholders to coordinate admissions, enrolment, and student support services, including student arrival arrangements, orientation, accommodations, study permits, health insurance, registration requirements, and fee payments.
- Perform other related duties as required to support the effective and efficient delivery of admissions operations and services.
- Diploma in Office Administration ( equivalencies will be considered ).
- Recent, relevant experience providing administrative support, including responding to inquiries, maintaining records and databases, processing applications and documentation, coordinating administrative processes, and/or providing information and assistance to clients or students.
- Experience working in a post-secondary institution ( asset).
- Knowledge of administrative processes and procedures.
- Knowledge of computer applications.
- Commitment to client service.
- Ability to exchange information effectively.
- Ability to work independently with minimal supervision.
- Ability to manage time and tasks.
- Professionalism.
- Interpersonal skills.
- When requested by the Employer, a recent and satisfactory Certificate of Conduct must be provided.
- Verification of credentials and applicable licenses, certifications, and/or professional memberships as required for the position.
College of the North Atlantic (CNA) recognizes the importance of and is committed to offering flexible work arrangements to its employees. The successful applicant may qualify for a telework arrangement within the province, subject to eligibility criteria. Where appropriate, consideration may be given to a primarily remote, hybrid, or ad-hoc arrangement. However, as a place-based organization, candidates are expected to report to the specified work location identified in this job posting, as all positions will involve some degree of on-site work, unless otherwise indicated.
Applicant Information
- This position is located at Clarenville Campus.
- Applications must be submitted online through https://www.cna.nl.ca/careers/opportunities on or before the closing date stated for this job posting.
- It is the responsibility of the applicant to submit an application that demonstrates the required screening criteria. Applications that do not clearly and effectively demonstrate the required criteria will be screened out of the competition.
- Preference will be given to applicants who are a Canadian citizen, permanent resident of Canada, or those who are legally entitled to work in Canada.
- Applicants who elect to include a cover letter (optional) must upload cover letter and resumé as a combined document (PDF).
- Information submitted as part of the application process must be clear, factual, and current to date of submission and is subject to verification.
- Applicants will be notified of their status throughout each stage of the recruitment process.
- An offer of employment is conditional upon the satisfactory completion and review of all pre-employment requirements by the College.
- The results from this competition may be used to fill similar vacancies.
For more information about this job opportunity or should you require an accommodation as part of this recruitment and selection process, please contact Diane Grandy, Selection Board Chair, by email at diane.grandy@cna.nl.ca .
College of the North Atlantic (CNA) strives to create an organizational culture that welcomes and amplifies diverse perspectives, nurtures belonging and actively seeks to eliminate barriers to equity. We invite all interested individuals to apply, and as part of our shared commitment to the advancement of equity, diversity and inclusion (EDI) as a true reflection of CNA’s core values (Excellence, Integrity, Diversity, Respect and Transparency), we encourage applications from equity-seeking groups including, but not limited to, Indigenous Peoples, racialized persons, persons with disabilities, those who identify as women, and members of 2SLGBTQIA+ communities.
We appreciate your interest in College of the North Atlantic!
More about this job
Responsibilities
Provide administrative support for student admissions, enrolment, and services, including responding to inquiries, assessing applications, coordinating selection and acceptance, and maintaining accurate records in PeopleSoft. Monitor student accounts and fees, compile admissions and enrolment statistics, and coordinate with internal and external stakeholders on student support and administrative needs.
Requirements
A diploma in Office Administration is required, with equivalent qualifications considered, along with recent relevant administrative support experience involving inquiries, records, applications, documentation, or client assistance. Post-secondary institution experience is an asset; candidates should demonstrate administrative and computer knowledge, client service, effective communication, independence, time management, professionalism, and interpersonal skills.
Skills
- Administrative Support
- Student Admissions
- Enrolment Management
- Application Processing
- Transcript Evaluation
- Student Records Management
- PeopleSoft
- Database Maintenance
- Client Service
- Information Exchange
- Interpersonal Skills
- Time Management
- Admissions Coordination
- Fee Collection
- Statistical Reporting
- Confidentiality
Visa sponsorship
Not detected in the job text
Hiring contact
Diane Grandy
Hiring contact email
diane.grandy@cna.nl.ca
Categories
- Administrative
- Education
- Customer Service & Support
Keywords
- Office Administration
- Student Admissions
- Enrolment
- Student Services
- Application Assessment
- Transcript Evaluation
- Admissions Eligibility
- Student Selection
- Waitlist Management
- Student Records
- PeopleSoft
- Database Management
- Student Accounts
- Fee Collection
- Statistical Reporting
- Admissions Policies
- College Policies
- Orientation
- Study Permits
- Health Insurance
- Registration Requirements
- Client Service
- Administrative Processes
- Confidentiality
- Telework
- Higher Education