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Added 5 mins ago
TT
Staff Product Manager, Cloud Namespace & Capacity
Temporal Technologies
Canada
- Full-time
…Namespaces safely and effectively over time. You’ll partner with engineering teams to deliver customer-facing capabilities and shape internal operational systems for namespace placement,…
Added 5 mins ago
TT
Senior Product Manager, Hybrid Platform & Deployment Models
Temporal Technologies
Canada
- Full-time
…and Temporal Cloud environments. You’ll partner closely with Engineering, Resident Architects, and self-hosted services to deliver durable, operable capabilities that let customers run…
Added 5 mins ago
TU
Manager, Major Initiatives
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Manager, Major Initiatives reports administratively to the Director of Strategic Planning and Operations and receives strategic direction from faculty and School leaders as appropriate…
Added 21 mins ago
IH
Regional Project Lead
Interior Health Authority
Kamloops, BC
- Full-time
Plant Services Liaison – Acts as the single point of contact for plant services and general infrastructure queries for the project, ensuring the Plant Manager or other contacts are involved…
Added 21 mins ago
B
Intern, Software Developer (Winter 2027)
Bombardier
Montreal, QC
- Volunteer
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger…
Added 21 mins ago
DC
Facilities Maintenance Project Coordinator
Douglas College
New Westminster, BC
- Full-time
…specifications, co-ordination, and implementation to support to the Manager, Facilities Services in all aspects of project management. A collaborative, people-centered focus is essential…
Added 37 mins ago
TT
Staff Product Manager, Core Primitives
Temporal Technologies
Canada
- Full-time
We’re hiring a Staff Product Manager, Core Primitives, to own strategy and roadmap for a focused Core Primitives charter. This role is not about shipping isolated features. It is about…
Added 50 mins ago
LC
Production Supervisor - Delta
Lactalis Canada
Delta, BC
- Temporary
…continuous improvement initiatives, and scheduling and related services to help ensure production objectives are…
Added 51 mins ago
R
Director EIAM Strategy &Technical Product Management (Global Security)
RBC
Toronto, ON · Vancouver, BC
- Full-time
This is a hands-on technical leadership role requiring deep engineering involvement and direct accountability for identity lifecycle management, authorization frameworks, governance…
Added 51 mins ago
A
Resident Care Attendant - AgeCare Mount Ida Mews
AgeCare
Salmon Arm, BC · AgeCare Mount Ida Mews
- Part-time
The Resident Care Attendant reporting to the Director of Care and/or Resident Care Manager ensures and supports the collaboration and evaluation of the resident care services in accordance…
Added 1 hour ago
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Pre-Sales Consultant - Commercial Real Estate Software
Nakisa
Montreal, QC
- Full-time
Support implementation success. Partner with Customer Success and Professional Services teams during onboarding, training, and adoption to ensure value delivery beyond the sale.
Added 1 hour ago
NI
Business Analyst Staff - Sales
NORSAT INTERNATIONAL INC
Richmond, BC
- $40,000 to $50,000 CAD / year
- Full-time
…remote and challenging applications. Norsat’s products and services include customizable satellite components, portable satellite systems, maritime solutions, and network solutions. The…
Added 1 hour ago
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HVAC Designer
Honeywell
Markham, ON
- Full-time
In this position as an HVAC Designer, you will be accountable for a variety of engineering responsibilities – using knowledge of engineering discipline, processes, and tools to complete and…
Added 2 hours ago
BC
Program Integration Manager
Bantrel Co.
Toronto, ON
- Full-time
Bantrel is proud to be a leading provider of Engineering, Procurement, Construction and Construction Management (EPC / EPCM) services in Canada.
Added 2 hours ago
WI
Senior Archaeologist
WSP in Canada
Windsor, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 2 hours ago
TU
Refrigeration Mechanic
The University of British Columbia
Vancouver, BC
- $7,263 CAD / month
- Full-time
Trades | Facilities and Building Services | Student Housing and Community Services
Added 2 hours ago
B
Project Manager
BGIS
Thunder Bay, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through…
Added 2 hours ago
EB
AI Solutions Engineer, Technology Workplace Services
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Technology Workplace Services AI Solutions Engineer identifies, designs, builds, governs, and improves AI-enabled and automated solutions that strengthen TWS service delivery, employee…
Added 2 hours ago
S
New Business Development
Synechron
Mississauga, ON
- Full-time
…Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development…
Added 2 hours ago
B&
Building Operator (TACC)
Black & McDonald Limited
Vancouver, BC
- Full-time
…Hospital in Vancouver and reports directly to the Facility Manager. This is a shift work position which involves working two twelve-hour day shifts followed by two twelve-hour night…
Added 2 hours ago
SP
Technical Lead, Enterprise Applications
Spark Power
Remote, Canada
- $105,000 to $120,000 CAD / year
- Other
- Remote
Reporting to the Manager, Enterprise Applications, you will focus on services and support that enable effective, reliable, and responsive development and implementation of business systems…
Added 2 hours ago
Line Producer - EA SPORTS™ FC
Electronic Arts
Vancouver, BC
You will partner with product management, art, design, and engineering leads to deliver on expectations.
Added 2 hours ago
A
Senior Application Development Specialist
AESO
Calgary, AB · KPMG Tower
- Full-time
Reporting to the Manager, Business Solution Services, the Senior Software Development Specialist provides leadership for application development practices across the Alberta Electric System…
Added 2 hours ago
JE
Junior Buyer
Johnson Electric
Stratford, ON · Canada - PM Stratford (General)
- $53,000 to $62,000 CAD / year
- Full-time
…procurement of raw materials, equipment, production consumables, services, and supplies. Reporting to the Materials Manager, you will manage supplier relationships, negotiate pricing and…
Added 2 hours ago
AI and Data - Manager - AI Engineer
EY
AB · Calgary, AB
Adapts quickly to fast-moving environments with frequent updates in AI frameworks, agentic tool patterns, LLM capabilities, and cloud platform services

Colonnade Management Inc.

Workflow Automation & IT Support Specialist

Ottawa, ON, Canada

$65,000 - $80,000 base salary · Full-time

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Job details

Pay: $65,000 - $80,000 base salary
Job type: Full-time
Experience: 2–3 years of relevant experience in workflow automation, IT, or related technology field.
Posting language: English
Posted: Oct 8, 2026

Original job description

Colonnade BridgePort (www.colonnadebridgeport.ca) is a leading real estate investment, management and development company in Ottawa, with a growing presence across Ontario, New Brunswick, Nova Scotia, and PEI. We provide investment management, asset management, property management, leasing and development services. Our continued expansion into Québec has created an opportunity for a full-time, Workflow Automation & IT Support Specialist at our Ottawa office. This is a hybrid role with 3-4 days per week in office.

WORKFLOW AUTOMATION & IT SUPPORT SPECIALIST

Reporting to the IT Manager, the Workflow Automation and IT Support Specialist designs, develops, deploys, and supports automated business workflows while providing hands-on IT support across the organization. Approximately 75% of the role is focused on workflow automation, process improvement, and emerging technologies, with the remaining 25% dedicated to general IT support. They work with users to understand operational needs, reduce repetitive and manual work, troubleshoot technical issues, support Microsoft 365 and related systems, and identify opportunities to improve productivity and the user experience. General IT support includes Microsoft 365, Azure, Entra, Intune, SharePoint, Windows, mobile devices, hardware, connectivity, and employee onboarding and offboarding. As part of a small IT team, they provide responsive service, clear documentation and user guidance, and escalate complex issues to internal or external resources as required. We're looking for someone who is curious, analytical, creative, and naturally asks: "There has to be a better way to do this."

Responsibilities:

Workflow Automation

Identify repetitive or inefficient business processes that could benefit from workflow automation and emerging technologies.
Design, develop, test, deploy, and support automated business workflows.
Explore and evaluate automation tools and emerging technologies, including AI-powered solutions.
Work with automation platforms, integrations, APIs, and AI tools to improve business processes.
Work closely with employees to understand their operational needs and develop solutions that provide real business value.
Provide guidance and training to employees as new tools and automated workflows are introduced.
Document solutions and maintain appropriate security, privacy, and access practices.

IT Support

As part of a small IT team, provide hands-on technical support to employees, including responding to and resolving IT help desk tickets and support requests.
Troubleshoot Windows computers, laptops, peripherals, printers, and other workplace technology.
Set up and configure computers and mobile devices, including iPhones and Android devices.
Support Microsoft 365 applications and services.
Troubleshoot application, account-access, and connectivity issues.
Work with vendors and third-party service providers when required.
Maintain accurate technical documentation.
Provide responsive, professional, and customer-focused support

Technical Skills & Experience

The successful candidate will bring a practical mix of workflow automation, IT support, and Microsoft environment experience. Required experience includes:

Microsoft 365
Azure
Microsoft Entra ID
Microsoft Intune
SharePoint
Windows
Microsoft Copilot
Power Automate, Zapier, Make
Power Apps

Experience with the following is considered a strong asset:

Familiarity with REST APIs, JSON data structures, or basic scripting (PowerShell, Python, or JavaScript).
Salesforce
Yardi

Qualifications:

Degree, diploma, or other formal education in Computer Science, Information Technology, Software Engineering, Computer Engineering, Automation, or related field.

2–3 years of relevant experience in workflow automation, IT, or related technology field.
Exceptional recent graduates with strong hands-on workflow automation experience gained through education, internships, co-op placements, or personal projects are highly encouraged to apply.
Experience using AI tools and emerging technologies as part of automation or technology projects.
Strong analytical, problem-solving, and communication skills.
Customer service focused, organized, and dependable.
Able to work independently while knowing when to ask for help.
Willing to roll up your sleeves and handle day-to-day IT support when needed.

The above statements reflect the general details considered necessary to describe functions of the job and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Compensation:

$65,000 - $80,000 base salary

Eligible for annual discretionary bonus

Commitment to our People

We are committed to creating a positive experience for our employees. We work hard at Colonnade BridgePort and have fun while doing it! Our employees enjoy participating in sports tournaments, BBQ’s, potlucks, prize draws, holiday parties and more! The successful candidate can expect the following perks and benefits:

Three weeks’ annual starting paid vacation; three days personal and five sick paid days annually.
Hybrid working environment (position dependent, alternative may be offered).
Comprehensive benefits plan that includes health, dental, vision, and disability coverage (cost shared by company and employee).
RRSP matching program.
Professional development (up to two paid courses per year).
Holiday office closure between Christmas and New Year’s, summer hours (position dependent, alternative may be offered).

To learn more about our commitment to our community and sustainability, click here.

Colonnade BridgePort acknowledges that teams with diverse backgrounds and perspectives can bring about innovative solutions and ideas. Therefore, we welcome and encourage qualified applications from people of all gender identities, visible minorities, Indiginous persons, and people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please email people @colonnadebridgeport.ca.

We thank all interested applicants; however, only those under consideration will be contacted.

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More about this job

Responsibilities

The specialist designs, develops, and deploys automated business workflows to improve operational efficiency while providing hands-on IT support. They also manage technical troubleshooting, system configurations, and user training for Microsoft 365 and related technologies.

Requirements

Candidates must have 2-3 years of relevant experience in workflow automation or IT, along with a degree or diploma in a related technical field. Proficiency in Microsoft 365, Azure, and automation tools like Power Automate or Zapier is required.

Skills

Workflow automation
IT support
Microsoft 365
Azure
Microsoft Entra ID
Microsoft Intune
SharePoint
Power Automate
Power Apps
Zapier
Make
Microsoft Copilot
Windows
API integration
Technical documentation
Problem-solving

Benefits

Health insurance
Dental insurance
Vision insurance
Disability coverage
RRSP matching
Professional development
Paid vacation
Paid sick days
Personal days
Summer hours

Visa sponsorship

Not detected in the job text

Keywords

Workflow Automation
IT Support
Microsoft 365
Azure
Microsoft Entra ID
Microsoft Intune
SharePoint
Windows
Microsoft Copilot
Power Automate
Zapier
Make
Power Apps
REST APIs
JSON
PowerShell
Python
JavaScript
Salesforce
Yardi
Process Improvement
Help Desk
Hardware Support
Onboarding
Offboarding
Connectivity
Automation
Emerging Technologies
AI-powered solutions
Real Estate

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