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Added 15 mins ago
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Manager, Machine Learning Engineering - Agent Factory
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
We are seeking a Manager to lead the development of AI agents for our HR and Finance business. You will be responsible for building and mentoring a high-performing engineering team, driving…
Added 45 mins ago
PE
Technician
PINE ENVIRONMENTAL SERVS
Mississauga, ON
- $24 to $26 CAD / hour
- Full-time
Assist in maintaining the technical and software library
Added 59 mins ago
SE
Quality Control Inspector/Tester
Schneider Electric
AB · Edmonton, Alberta
- Full-time
…of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their…
Added 2 hours ago
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Senior Project Manager, Power Generation
HDR
Calgary, AB
- Full-time
Guide design or consulting work in the manager’s area of engineering expertise.
Added 2 hours ago
E
Delivery Consultant/ Technical Recruiter
Elastify
Toronto, ON
- Full-time
…exceptional IT talent across roles in cloud, data, security, and software…
Added 2 hours ago
TI
DevOps Engineer
Themesoft Inc.
Halifax, NS
- Contract
Talent Acquisition Group – Strategic Recruitment Manager
Added 3 hours ago
Technical Account Manager Associate II, Google Cloud Consulting
Google
Toronto, ON
Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
Added 3 hours ago
Technical Account Manager I, Google Cloud Consulting
Google
Toronto, ON
Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
Added 3 hours ago
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Executive Chef
Hotel Equities Group, LLC
Guelph, ON
- Full-time
Maintain strong communication collaboration with F&B, Banquets, Sales, Engineering and the General Manager.
Added 3 hours ago
Principal Product Manager - Vertical Partnerships
Constant Contact
ON
We have an opening for a Principal Product Manager who will shape and grow Constant Contact's partner ecosystem through product innovation and strategy. This is not a Sales or Business…
Added 3 hours ago
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Customer Success Manager
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers achieve a significant return on their investment with our platform. This role…
Added 3 hours ago
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Program Manager - Retail Technology
Cogniify
Vancouver, BC
- $175,000 to $183,000 CAD / year
- Full-time
Cogniify is hiring a Program Manager in Vancouver to drive delivery for a retail-focused technology and innovation program. You will connect business stakeholders, technology teams and an…
Added 3 hours ago
HA
Senior Product Manager
Hridayananda Advisory
Toronto, ON
- Full-time
We are looking for a Senior Product Manager with 5-8 years of experience to own and drive a new AI-powered document intelligence product line at company, the leading Claims Intelligence…
Added 3 hours ago
IS
Data Project Manager
Iris Software Inc.
Toronto, ON
- Contract
With 4,000+ associates and offices in India, U.S.A. and Canada, Iris Software delivers technology services and solutions that help clients complete fast, far-reaching digital…
Added 4 hours ago
Senior Program Manager
MongoDB
Toronto, ON
…how we respond over time. We’re looking for a Senior Program Manager to strengthen the function’s ability to deliver its program priorities consistently across regions through focused…
Added 4 hours ago
Senior Cloud Technical Account Manager - Vancouver, CAN , AWS Enterprise Support
Amazon
Vancouver, BC
…AWS Enterprise Support we’re looking for a Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including…
Added 4 hours ago
Sr. Cloud Technical Account Manager - Canada, FSI Canada
Amazon
Toronto, ON
- 5+ years of technical engineering experience
Added 4 hours ago
NS
Senior Site Reliability Engineer – Adobe Cloud & Edge Delivery
N2P Systems
Toronto, ON
- Full-time
This is a reliability engineering role centered on CDN and edge platforms, web performance, production incident management, release reliability, resilience, and third-party integrations.…
Added 4 hours ago
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AI Engineer
Guidepoint
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Experience: A Bachelor’s degree in Computer Science, Engineering, or a related technical field with 6+ years of professional experience; or a Master’s degree with 4+ years of professional…
Added 4 hours ago
M
Senior Manager of Software Engineering
Morningstar
Toronto, ON
- Full-time
Continuously improve how engineering teams build and operate software by adopting modern development practices, automation, and operational excellence.
Added 4 hours ago
Delivery Manager
EXL
Canada
Strong grasp of data architecture, data pipelines, prompt engineering, model deployment, and evaluation metrics.
Added 5 hours ago
MT
Engineering Manager
Modern Technical Staffing Inc.
New Tecumseth, ON
- $110,000 to $125,000 CAD / year
- Full-time
Our client in Alliston is looking for a Engineering Manager. They are seeking someone who has been employed in a fast paced manufacturing environment where they directly managed…
Added 5 hours ago
R
Data Steward (D7BD25A)
Referment
Montreal, QC
- Full-time
…relationships and business context they need, apply prompt engineering to develop, test and refine prompts that improve the accuracy and consistency of AI-generated answers, and make sure…
Added 7 hours ago
DI
[Toronto] Investment & Strategy Analyst
Dedale Intelligence
Canada
- Full-time
…Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and…
Added 7 hours ago
AN
Project Manager (Design-Build)
Avia NG Airport Consultants
Richmond Hill, ON
- $100,000 to $140,000 CAD / year
- Full-time
We are currently seeking a client-oriented Design-Build Project Manager to join our team in Richmond Hill.

Colonnade Management Inc.

Workflow Automation & IT Support Specialist

Ottawa, ON, Canada

$65,000 - $80,000 base salary · Full-time

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Job details

Pay: $65,000 - $80,000 base salary
Job type: Full-time
Experience: 2–3 years of relevant experience in workflow automation, IT, or related technology field.
Posting language: English
Posted: Oct 8, 2026

Original job description

Colonnade BridgePort (www.colonnadebridgeport.ca) is a leading real estate investment, management and development company in Ottawa, with a growing presence across Ontario, New Brunswick, Nova Scotia, and PEI. We provide investment management, asset management, property management, leasing and development services. Our continued expansion into Québec has created an opportunity for a full-time, Workflow Automation & IT Support Specialist at our Ottawa office. This is a hybrid role with 3-4 days per week in office.

WORKFLOW AUTOMATION & IT SUPPORT SPECIALIST

Reporting to the IT Manager, the Workflow Automation and IT Support Specialist designs, develops, deploys, and supports automated business workflows while providing hands-on IT support across the organization. Approximately 75% of the role is focused on workflow automation, process improvement, and emerging technologies, with the remaining 25% dedicated to general IT support. They work with users to understand operational needs, reduce repetitive and manual work, troubleshoot technical issues, support Microsoft 365 and related systems, and identify opportunities to improve productivity and the user experience. General IT support includes Microsoft 365, Azure, Entra, Intune, SharePoint, Windows, mobile devices, hardware, connectivity, and employee onboarding and offboarding. As part of a small IT team, they provide responsive service, clear documentation and user guidance, and escalate complex issues to internal or external resources as required. We're looking for someone who is curious, analytical, creative, and naturally asks: "There has to be a better way to do this."

Responsibilities:

Workflow Automation

Identify repetitive or inefficient business processes that could benefit from workflow automation and emerging technologies.
Design, develop, test, deploy, and support automated business workflows.
Explore and evaluate automation tools and emerging technologies, including AI-powered solutions.
Work with automation platforms, integrations, APIs, and AI tools to improve business processes.
Work closely with employees to understand their operational needs and develop solutions that provide real business value.
Provide guidance and training to employees as new tools and automated workflows are introduced.
Document solutions and maintain appropriate security, privacy, and access practices.

IT Support

As part of a small IT team, provide hands-on technical support to employees, including responding to and resolving IT help desk tickets and support requests.
Troubleshoot Windows computers, laptops, peripherals, printers, and other workplace technology.
Set up and configure computers and mobile devices, including iPhones and Android devices.
Support Microsoft 365 applications and services.
Troubleshoot application, account-access, and connectivity issues.
Work with vendors and third-party service providers when required.
Maintain accurate technical documentation.
Provide responsive, professional, and customer-focused support

Technical Skills & Experience

The successful candidate will bring a practical mix of workflow automation, IT support, and Microsoft environment experience. Required experience includes:

Microsoft 365
Azure
Microsoft Entra ID
Microsoft Intune
SharePoint
Windows
Microsoft Copilot
Power Automate, Zapier, Make
Power Apps

Experience with the following is considered a strong asset:

Familiarity with REST APIs, JSON data structures, or basic scripting (PowerShell, Python, or JavaScript).
Salesforce
Yardi

Qualifications:

Degree, diploma, or other formal education in Computer Science, Information Technology, Software Engineering, Computer Engineering, Automation, or related field.

2–3 years of relevant experience in workflow automation, IT, or related technology field.
Exceptional recent graduates with strong hands-on workflow automation experience gained through education, internships, co-op placements, or personal projects are highly encouraged to apply.
Experience using AI tools and emerging technologies as part of automation or technology projects.
Strong analytical, problem-solving, and communication skills.
Customer service focused, organized, and dependable.
Able to work independently while knowing when to ask for help.
Willing to roll up your sleeves and handle day-to-day IT support when needed.

The above statements reflect the general details considered necessary to describe functions of the job and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Compensation:

$65,000 - $80,000 base salary

Eligible for annual discretionary bonus

Commitment to our People

We are committed to creating a positive experience for our employees. We work hard at Colonnade BridgePort and have fun while doing it! Our employees enjoy participating in sports tournaments, BBQ’s, potlucks, prize draws, holiday parties and more! The successful candidate can expect the following perks and benefits:

Three weeks’ annual starting paid vacation; three days personal and five sick paid days annually.
Hybrid working environment (position dependent, alternative may be offered).
Comprehensive benefits plan that includes health, dental, vision, and disability coverage (cost shared by company and employee).
RRSP matching program.
Professional development (up to two paid courses per year).
Holiday office closure between Christmas and New Year’s, summer hours (position dependent, alternative may be offered).

To learn more about our commitment to our community and sustainability, click here.

Colonnade BridgePort acknowledges that teams with diverse backgrounds and perspectives can bring about innovative solutions and ideas. Therefore, we welcome and encourage qualified applications from people of all gender identities, visible minorities, Indiginous persons, and people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please email people @colonnadebridgeport.ca.

We thank all interested applicants; however, only those under consideration will be contacted.

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More about this job

Responsibilities

The specialist designs, develops, and deploys automated business workflows to improve operational efficiency while providing hands-on IT support. They also manage technical troubleshooting, system configurations, and user training for Microsoft 365 and related technologies.

Requirements

Candidates must have 2-3 years of relevant experience in workflow automation or IT, along with a degree or diploma in a related technical field. Proficiency in Microsoft 365, Azure, and automation tools like Power Automate or Zapier is required.

Skills

Workflow automation
IT support
Microsoft 365
Azure
Microsoft Entra ID
Microsoft Intune
SharePoint
Power Automate
Power Apps
Zapier
Make
Microsoft Copilot
Windows
API integration
Technical documentation
Problem-solving

Benefits

Health insurance
Dental insurance
Vision insurance
Disability coverage
RRSP matching
Professional development
Paid vacation
Paid sick days
Personal days
Summer hours

Visa sponsorship

Not detected in the job text

Keywords

Workflow Automation
IT Support
Microsoft 365
Azure
Microsoft Entra ID
Microsoft Intune
SharePoint
Windows
Microsoft Copilot
Power Automate
Zapier
Make
Power Apps
REST APIs
JSON
PowerShell
Python
JavaScript
Salesforce
Yardi
Process Improvement
Help Desk
Hardware Support
Onboarding
Offboarding
Connectivity
Automation
Emerging Technologies
AI-powered solutions
Real Estate

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