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Added 5 mins ago
A
Technical Support Engineer
Airbyte
Remote, Canada
- $89,000 to $105,000 CAD / year
- Full-time
- Remote
Added 5 mins ago
RG
Directeur (trice), Réclamations individuelles / Director, Individual Claims
Reinsurance Group of America
Montreal, QC
- Full-time
…des clients, partenaires et collègues situés à l’extérieur du Québec et d’examiner de la documentation spécialisée rédigée en…
Added 16 mins ago
AC
Commis Aux Collections
Aston Carter
Montreal, QC
- Full-time
Added 16 mins ago
FC
Seasonal Cargo Handler Non-Driver
FedEx Canada
Brampton, ON
- Full-time
…de l'entreprise. Si le titulaire réside dans la province de Québec, vous devez être bilingue (français et anglais). En plus des facteurs habituels utilisés dans le processus de sélection,…
Added 16 mins ago
N
Pre-Sales Consultant - Commercial Real Estate Software
Nakisa
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…discussions with enterprise clients and stakeholders outside…
Added 16 mins ago
FC
Seasonal Courier - F-5
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Cambridge, ON
- Part-time
…business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all…
Added 18 mins ago
AC
Supply Chain Specialist (Technical)
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Added 18 mins ago
CF
PSP - Recreation Attendant - cfmws19851-EN
Canadian Forces Morale and Welfare Services
Quebec, QC
- $19.45 to $21.79 CAD / hour
- Part-time
Added 18 mins ago
FC
Area Manager - Station/ HUB
FedEx Canada
Barrie, ON
- Full-time
In the province of Quebec, must be bilingual (French and English)
Added 18 mins ago
AC
Consultant En Audit TI
Aston Carter
Montreal, QC
- Contract
Added 18 mins ago
FC
CAN Driver
FedEx Canada
Calgary, AB
- Part-time
…différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux…
Added 18 mins ago
TS
Owner Operator - Fuel
The Seaboard Transport Group
Grand Falls, NB
- Full-time
We are currently hiring Owner Operatorsto haul and handle Fuel to St. Romuald, Quebec. May be required to haul Quads, B-Trains, and mini tankers.
Added 34 mins ago
CP
Parcel Delivery Part Time - Weekend
Canada Post - Postes Canada
Montreal, QC
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Added 34 mins ago
SD
Nurse, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
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Be a member of the Ordre des infirmiers et infirmières du Québec
Added 50 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Montreal, QC
- Contract
2700 BOUL LAURIER, VILLE DE QUEBEC, QC G1V 2L8, Canada
Added 50 mins ago
BH
Senior Product Manager, Marketing - Allergy
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Added 51 mins ago
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Mechanical Express Specialist
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- Full-time
266 Rue Saint-Louis, Gatineau, Quebec J8P 8B3 Canada
Added 51 mins ago
T
Customer Experience Associate
TD
Victoria, BC
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Customer Experience Associate - Cantonese and/or Korean Language Skills an Asset
TD
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Nurse
I R C M
Montreal, QC
- Part-time
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Must be a member in good standing of the Ordre des infirmières et infirmiers du Québec (OIIQ).
Added 51 mins ago
A
Warehouse Worker
Agropur
Truro, NS
- Part-time
…an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting…
Added 51 mins ago
A
Manufacturing Packager
Agropur
Truro, NS
- Part-time
…an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting…
Added 51 mins ago
AI
Ramp Operations Supervisor
Air Inuit
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- Full-time
…communities across the vast, breathtaking expanse of Northern Quebec and beyond. Air Inuit’s aircraft have soared through some of the world’s most challenging skies, 24 hours a day, 365…
Added 51 mins ago
AI
Assistant-Cook
Air Inuit
Puvirnituq, QC
- Part-time
…communities across the vast, breathtaking expanse of Northern Quebec and beyond. Air Inuit’s aircraft have soared through some of the world’s most challenging skies, 24 hours a day, 365…
Added 51 mins ago
AI
Cargo Handler/Ramp Agent
Air Inuit
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…communities across the vast, breathtaking expanse of Northern Quebec and beyond. Air Inuit’s aircraft have soared through some of the world’s most challenging skies, 24 hours a day, 365…

Colonnade Management Inc.

Workflow Automation & IT Support Specialist

Ottawa, ON, Canada

$65,000 - $80,000 base salary · Full-time

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Job details

Pay: $65,000 - $80,000 base salary
Job type: Full-time
Experience: 2–3 years of relevant experience in workflow automation, IT, or related technology field.
Posting language: English
Posted: Oct 8, 2026

Original job description

Colonnade BridgePort (www.colonnadebridgeport.ca) is a leading real estate investment, management and development company in Ottawa, with a growing presence across Ontario, New Brunswick, Nova Scotia, and PEI. We provide investment management, asset management, property management, leasing and development services. Our continued expansion into Québec has created an opportunity for a full-time, Workflow Automation & IT Support Specialist at our Ottawa office. This is a hybrid role with 3-4 days per week in office.

WORKFLOW AUTOMATION & IT SUPPORT SPECIALIST

Reporting to the IT Manager, the Workflow Automation and IT Support Specialist designs, develops, deploys, and supports automated business workflows while providing hands-on IT support across the organization. Approximately 75% of the role is focused on workflow automation, process improvement, and emerging technologies, with the remaining 25% dedicated to general IT support. They work with users to understand operational needs, reduce repetitive and manual work, troubleshoot technical issues, support Microsoft 365 and related systems, and identify opportunities to improve productivity and the user experience. General IT support includes Microsoft 365, Azure, Entra, Intune, SharePoint, Windows, mobile devices, hardware, connectivity, and employee onboarding and offboarding. As part of a small IT team, they provide responsive service, clear documentation and user guidance, and escalate complex issues to internal or external resources as required. We're looking for someone who is curious, analytical, creative, and naturally asks: "There has to be a better way to do this."

Responsibilities:

Workflow Automation

Identify repetitive or inefficient business processes that could benefit from workflow automation and emerging technologies.
Design, develop, test, deploy, and support automated business workflows.
Explore and evaluate automation tools and emerging technologies, including AI-powered solutions.
Work with automation platforms, integrations, APIs, and AI tools to improve business processes.
Work closely with employees to understand their operational needs and develop solutions that provide real business value.
Provide guidance and training to employees as new tools and automated workflows are introduced.
Document solutions and maintain appropriate security, privacy, and access practices.

IT Support

As part of a small IT team, provide hands-on technical support to employees, including responding to and resolving IT help desk tickets and support requests.
Troubleshoot Windows computers, laptops, peripherals, printers, and other workplace technology.
Set up and configure computers and mobile devices, including iPhones and Android devices.
Support Microsoft 365 applications and services.
Troubleshoot application, account-access, and connectivity issues.
Work with vendors and third-party service providers when required.
Maintain accurate technical documentation.
Provide responsive, professional, and customer-focused support

Technical Skills & Experience

The successful candidate will bring a practical mix of workflow automation, IT support, and Microsoft environment experience. Required experience includes:

Microsoft 365
Azure
Microsoft Entra ID
Microsoft Intune
SharePoint
Windows
Microsoft Copilot
Power Automate, Zapier, Make
Power Apps

Experience with the following is considered a strong asset:

Familiarity with REST APIs, JSON data structures, or basic scripting (PowerShell, Python, or JavaScript).
Salesforce
Yardi

Qualifications:

Degree, diploma, or other formal education in Computer Science, Information Technology, Software Engineering, Computer Engineering, Automation, or related field.

2–3 years of relevant experience in workflow automation, IT, or related technology field.
Exceptional recent graduates with strong hands-on workflow automation experience gained through education, internships, co-op placements, or personal projects are highly encouraged to apply.
Experience using AI tools and emerging technologies as part of automation or technology projects.
Strong analytical, problem-solving, and communication skills.
Customer service focused, organized, and dependable.
Able to work independently while knowing when to ask for help.
Willing to roll up your sleeves and handle day-to-day IT support when needed.

The above statements reflect the general details considered necessary to describe functions of the job and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Compensation:

$65,000 - $80,000 base salary

Eligible for annual discretionary bonus

Commitment to our People

We are committed to creating a positive experience for our employees. We work hard at Colonnade BridgePort and have fun while doing it! Our employees enjoy participating in sports tournaments, BBQ’s, potlucks, prize draws, holiday parties and more! The successful candidate can expect the following perks and benefits:

Three weeks’ annual starting paid vacation; three days personal and five sick paid days annually.
Hybrid working environment (position dependent, alternative may be offered).
Comprehensive benefits plan that includes health, dental, vision, and disability coverage (cost shared by company and employee).
RRSP matching program.
Professional development (up to two paid courses per year).
Holiday office closure between Christmas and New Year’s, summer hours (position dependent, alternative may be offered).

To learn more about our commitment to our community and sustainability, click here.

Colonnade BridgePort acknowledges that teams with diverse backgrounds and perspectives can bring about innovative solutions and ideas. Therefore, we welcome and encourage qualified applications from people of all gender identities, visible minorities, Indiginous persons, and people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please email people @colonnadebridgeport.ca.

We thank all interested applicants; however, only those under consideration will be contacted.

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More about this job

Responsibilities

The specialist designs, develops, and deploys automated business workflows to improve operational efficiency while providing hands-on IT support. They also manage technical troubleshooting, system configurations, and user training for Microsoft 365 and related technologies.

Requirements

Candidates must have 2-3 years of relevant experience in workflow automation or IT, along with a degree or diploma in a related technical field. Proficiency in Microsoft 365, Azure, and automation tools like Power Automate or Zapier is required.

Skills

Workflow automation
IT support
Microsoft 365
Azure
Microsoft Entra ID
Microsoft Intune
SharePoint
Power Automate
Power Apps
Zapier
Make
Microsoft Copilot
Windows
API integration
Technical documentation
Problem-solving

Benefits

Health insurance
Dental insurance
Vision insurance
Disability coverage
RRSP matching
Professional development
Paid vacation
Paid sick days
Personal days
Summer hours

Visa sponsorship

Not detected in the job text

Keywords

Workflow Automation
IT Support
Microsoft 365
Azure
Microsoft Entra ID
Microsoft Intune
SharePoint
Windows
Microsoft Copilot
Power Automate
Zapier
Make
Power Apps
REST APIs
JSON
PowerShell
Python
JavaScript
Salesforce
Yardi
Process Improvement
Help Desk
Hardware Support
Onboarding
Offboarding
Connectivity
Automation
Emerging Technologies
AI-powered solutions
Real Estate

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