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Added 1 min ago
SM
RQ11601 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Systems Testing/QA Specialist – Senior to support the Ministry of Public and Business Service Delivery and Procurement. The ideal candidate will have…
Added 1 min ago
SM
RQ00743 – Systems Testing/QA Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Intermediate to perform comprehensive quality assurance and testing activities for large-scale applications across on-premise…
Added 1 min ago
SM
RQ00822 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Systems Testing/QA Specialist – Senior (QA Lead) with extensive experience in quality assurance, manual and automated testing, and AI-assisted testing for…
Added 5 mins ago
Internal IT Auditor
Munich Re
Toronto, ON
Demonstrates proficiency in data analysis concepts and practices. Effectively uses the department’s data analysis software to facilitate audit scoping and testing. Guides staff in the…
Added 5 mins ago
M
AI Agent Evaluation Specialist (CS / Data Science Students Welcome)
Mindrift
Remote, Canada
- Part-time
- Remote
You have, or are currently pursuing, a Bachelor's or Master’s degree in Computer Science, Software Engineering, Data Science / Data Analytics, Artificial Intelligence / Machine Learning,…
Added 5 mins ago
Field Support Specialist
Mirion
Vaughan, ON
The Field Support Specialist provides service, preventative maintenance, repair and training requirements to customers. The Field Support Specialist is responsible for on-site training on…
Added 6 mins ago
NC
Expression of Interest: E&I Engineers Red Chris Block Cave
Newmont Corporation
Dease Lake 9, BC
- Full-time
Deliver and coordinate electrical and instrumentation engineering work packages across internal teams, engineering consultants, contractors and specialist vendors, supporting work from…
Added 6 mins ago
AC
Electrical, Instrumentation & Control Specialist
Artelia Canada
Montreal, QC
- Full-time
Within the Telecommunications Department, as an Electrical, Instrumentation & Control (EIC) Specialist:
Added 6 mins ago
MG
Quality and Patient Safety Leader
Michael Garron Hospital
Toronto, ON
- Full-time
…the health experience of our patients by contributing to the engineering of safe systems, ensuring that patients receive the safest care, and reducingorganizational risk. The ideal…
Added 9 mins ago
T
Group Risk Specialist (ATH 5211)
TD
Toronto, ON
- Full-time
Through advanced analytics involving big data - data collection, wrangling, and exploration - perform detailed analytics to identify opportunities to enhance credit extension and lending…
Added 9 mins ago
GC
Multilingual Software Engineering & AI Evaluation Specialist
Gramian Consulting Group
Remote, Canada
- Contract
- Remote
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we…
Added 9 mins ago
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Senior Technical Account Manager
Fenergo
Remote, Canada
- Remote
…major incidents through resolution. Coordinate Level 2 support, Engineering and Operations; communicate impact, progress, workarounds and next steps. Support root-cause reviews and track…
Added 13 mins ago
IC
Risk Specialist intern
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
We are looking for a data decision-savvy, process design intern to help us reimagine how risk is communicated and operationalized across the business. You’ll work at the intersection of…
Added 13 mins ago
C
Supply Chain Specialist / Analyst
Capgemini
Vancouver, BC · Calgary, AB
- $80 to $100 CAD / hour
…solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry…
Added 13 mins ago
TT
Digital Controls Technical Specialist
trane technologies
Montreal, QC
- Full-time
…combines technical expertise with advanced analytics to create data-driven solutions that add real value for customers, communities, and the planet. Whether you're advancing AI in HVAC or…
Added 16 mins ago
K
IT Technician
Kinectrics
Kincardine, ON
- Internship
…Trusted by clients worldwide, our employees provide expertise in engineering, testing, and inspection across a wide range of services. With offices worldwide and independent laboratories…
Added 16 mins ago
AW
Senior Architecte IA/ML | Senior AI/ML Architect, Services professionnels pour le secteur public | Public Sector Professional Services
Amazon Web Services (AWS)
Vancouver, BC
- Full-time
…AI/ML services and algorithms. In addition, you will work with specialist roles in related technical fields to build and verify ML solutions, as wellas help develop an architecture that…
Added 16 mins ago
AW
Senior Architecte IA/ML | Senior AI/ML Architect, Services professionnels pour le secteur public | Public Sector Professional Services
Amazon Web Services (AWS)
Ottawa, ON
- Full-time
…AI/ML services and algorithms. In addition, you will work with specialist roles in related technical fields to build and verify ML solutions, as wellas help develop an architecture that…
Added 16 mins ago
HR
ITV Automation Specialist Intern (Winter 2027, 12months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
The ITV Automation Specialist Intern with foundational experience in Python & Perl to support test automation efforts across large-scale software delivery projects. This role is ideal for…
Added 16 mins ago
AW
Senior Architecte IA/ML | Senior AI/ML Architect, Services professionnels pour le secteur public | Public Sector Professional Services
Amazon Web Services (AWS)
Montreal, QC
- Full-time
…AI/ML services and algorithms. In addition, you will work with specialist roles in related technical fields to build and verify ML solutions, as wellas help develop an architecture that…
Added 19 mins ago
Staff Acoustics & Noise Control Specialist
Black & Veatch Family of Companies
Markham, ON
In this role as an Staff Acoustics & Noise Control Specialist, you will have the opportunity to:
Added 19 mins ago
EC
Product Specialist (LV-MCC & Aftermarket)
Eaton Corporation
Airdrie, AB
- Full-time
The MCC Product Specialist is responsible for supporting the quotation, application, and technical execution of low-voltage (LV) distribution products, Motor Control Centres (MCCs), and…
Added 22 mins ago
A
Senior Systems Testing-QA Specialist
Amyantek
Toronto, ON · Greater Toronto Area, Canada
- Contract
Job Title: RQ00822 - Senior Systems Testing-QA Specialist
Added 22 mins ago
KT
BUSINESS DEVELOPMENT SPECIALIST
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 USD / year
- Full-time
- Remote
Our work spans technology procurement, software engineering, IT infrastructure, systems integration, operational intelligence, and ongoing technical support.
Added 22 mins ago
CR
Principal Implementation Manager - Equities / Investment Software Implementation - Charles River Development
Charles River Development
Toronto, ON
- Full-time
Principal Consultants are expected to be have specialist expertise in one of the following consulting practice areas: Compliance, Equity, Fixed Income, Investment Solutions, Technology,…

Colonnade Management Inc.

Workflow Automation & IT Support Specialist

Ottawa, ON, Canada

$65,000 - $80,000 base salary · Full-time

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Job details

Pay: $65,000 - $80,000 base salary
Job type: Full-time
Experience: 2–3 years of relevant experience in workflow automation, IT, or related technology field.
Posting language: English
Posted: Oct 8, 2026

Original job description

Colonnade BridgePort (www.colonnadebridgeport.ca) is a leading real estate investment, management and development company in Ottawa, with a growing presence across Ontario, New Brunswick, Nova Scotia, and PEI. We provide investment management, asset management, property management, leasing and development services. Our continued expansion into Québec has created an opportunity for a full-time, Workflow Automation & IT Support Specialist at our Ottawa office. This is a hybrid role with 3-4 days per week in office.

WORKFLOW AUTOMATION & IT SUPPORT SPECIALIST

Reporting to the IT Manager, the Workflow Automation and IT Support Specialist designs, develops, deploys, and supports automated business workflows while providing hands-on IT support across the organization. Approximately 75% of the role is focused on workflow automation, process improvement, and emerging technologies, with the remaining 25% dedicated to general IT support. They work with users to understand operational needs, reduce repetitive and manual work, troubleshoot technical issues, support Microsoft 365 and related systems, and identify opportunities to improve productivity and the user experience. General IT support includes Microsoft 365, Azure, Entra, Intune, SharePoint, Windows, mobile devices, hardware, connectivity, and employee onboarding and offboarding. As part of a small IT team, they provide responsive service, clear documentation and user guidance, and escalate complex issues to internal or external resources as required. We're looking for someone who is curious, analytical, creative, and naturally asks: "There has to be a better way to do this."

Responsibilities:

Workflow Automation

Identify repetitive or inefficient business processes that could benefit from workflow automation and emerging technologies.
Design, develop, test, deploy, and support automated business workflows.
Explore and evaluate automation tools and emerging technologies, including AI-powered solutions.
Work with automation platforms, integrations, APIs, and AI tools to improve business processes.
Work closely with employees to understand their operational needs and develop solutions that provide real business value.
Provide guidance and training to employees as new tools and automated workflows are introduced.
Document solutions and maintain appropriate security, privacy, and access practices.

IT Support

As part of a small IT team, provide hands-on technical support to employees, including responding to and resolving IT help desk tickets and support requests.
Troubleshoot Windows computers, laptops, peripherals, printers, and other workplace technology.
Set up and configure computers and mobile devices, including iPhones and Android devices.
Support Microsoft 365 applications and services.
Troubleshoot application, account-access, and connectivity issues.
Work with vendors and third-party service providers when required.
Maintain accurate technical documentation.
Provide responsive, professional, and customer-focused support

Technical Skills & Experience

The successful candidate will bring a practical mix of workflow automation, IT support, and Microsoft environment experience. Required experience includes:

Microsoft 365
Azure
Microsoft Entra ID
Microsoft Intune
SharePoint
Windows
Microsoft Copilot
Power Automate, Zapier, Make
Power Apps

Experience with the following is considered a strong asset:

Familiarity with REST APIs, JSON data structures, or basic scripting (PowerShell, Python, or JavaScript).
Salesforce
Yardi

Qualifications:

Degree, diploma, or other formal education in Computer Science, Information Technology, Software Engineering, Computer Engineering, Automation, or related field.

2–3 years of relevant experience in workflow automation, IT, or related technology field.
Exceptional recent graduates with strong hands-on workflow automation experience gained through education, internships, co-op placements, or personal projects are highly encouraged to apply.
Experience using AI tools and emerging technologies as part of automation or technology projects.
Strong analytical, problem-solving, and communication skills.
Customer service focused, organized, and dependable.
Able to work independently while knowing when to ask for help.
Willing to roll up your sleeves and handle day-to-day IT support when needed.

The above statements reflect the general details considered necessary to describe functions of the job and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Compensation:

$65,000 - $80,000 base salary

Eligible for annual discretionary bonus

Commitment to our People

We are committed to creating a positive experience for our employees. We work hard at Colonnade BridgePort and have fun while doing it! Our employees enjoy participating in sports tournaments, BBQ’s, potlucks, prize draws, holiday parties and more! The successful candidate can expect the following perks and benefits:

Three weeks’ annual starting paid vacation; three days personal and five sick paid days annually.
Hybrid working environment (position dependent, alternative may be offered).
Comprehensive benefits plan that includes health, dental, vision, and disability coverage (cost shared by company and employee).
RRSP matching program.
Professional development (up to two paid courses per year).
Holiday office closure between Christmas and New Year’s, summer hours (position dependent, alternative may be offered).

To learn more about our commitment to our community and sustainability, click here.

Colonnade BridgePort acknowledges that teams with diverse backgrounds and perspectives can bring about innovative solutions and ideas. Therefore, we welcome and encourage qualified applications from people of all gender identities, visible minorities, Indiginous persons, and people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please email people @colonnadebridgeport.ca.

We thank all interested applicants; however, only those under consideration will be contacted.

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More about this job

Responsibilities

The specialist designs, develops, and deploys automated business workflows to improve operational efficiency while providing hands-on IT support. They also manage technical troubleshooting, system configurations, and user training for Microsoft 365 and related technologies.

Requirements

Candidates must have 2-3 years of relevant experience in workflow automation or IT, along with a degree or diploma in a related technical field. Proficiency in Microsoft 365, Azure, and automation tools like Power Automate or Zapier is required.

Skills

Workflow automation
IT support
Microsoft 365
Azure
Microsoft Entra ID
Microsoft Intune
SharePoint
Power Automate
Power Apps
Zapier
Make
Microsoft Copilot
Windows
API integration
Technical documentation
Problem-solving

Benefits

Health insurance
Dental insurance
Vision insurance
Disability coverage
RRSP matching
Professional development
Paid vacation
Paid sick days
Personal days
Summer hours

Visa sponsorship

Not detected in the job text

Keywords

Workflow Automation
IT Support
Microsoft 365
Azure
Microsoft Entra ID
Microsoft Intune
SharePoint
Windows
Microsoft Copilot
Power Automate
Zapier
Make
Power Apps
REST APIs
JSON
PowerShell
Python
JavaScript
Salesforce
Yardi
Process Improvement
Help Desk
Hardware Support
Onboarding
Offboarding
Connectivity
Automation
Emerging Technologies
AI-powered solutions
Real Estate

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