Jobs in Canada

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Added 18 mins ago
SQ
SUN LIFE FINANCIAL ADVISOR - Quebec
Sunlife Québec
Rimouski, QC
- Full-time
People from various professional and educational backgrounds have found success in the advisor career at Sun Life. That’s because being a successful advisor is not just about what’s on your…
Added 18 mins ago
SQ
SUN LIFE FINANCIAL ADVISOR - Quebec
Sunlife Québec
Levis, QC
- Full-time
People from various professional and educational backgrounds have found success in the advisor career at Sun Life. That’s because being a successful advisor is not just about what’s on your…
Added 18 mins ago
SQ
SUN LIFE FINANCIAL ADVISOR - Quebec
Sunlife Québec
Quebec, QC
- Full-time
People from various professional and educational backgrounds have found success in the advisor career at Sun Life. That’s because being a successful advisor is not just about what’s on your…
Added 5 hours ago
AC
Bilingual Talent Acquisition Analyst
Aramark Canada
Mississauga, ON
- Full-time
…recruiting and selection process, acting as a consultative talent advisor to the business and executing recruitment strategies in order to provide excellent customer service and achieve…
Added 9 hours ago
CI
Cartus - International Relocation Consultant II - Canada
Compass International Holdings
Canada
- Full-time
The International Relocation Consultant II serves as the primary point of contact and trusted advisor throughout the international relocation process for assigned assignees. This role is…
Added 10 hours ago
B
Associate, Sales and Customer Service - North York
belairdirect
Toronto, ON · North York, ON
- Full-time
Join us as a Sales and Customer Service Associate working in an in-bound call center. You’ll become a trusted advisor, helping Canadians protect what matters most to them.
Added 10 hours ago
C
Bilingual Consumer Care Advisor (Fixed-Term)
Coloplast
Oakville, ON
- Full-time
The work arrangement for this position is hybrid, with a minimum of two days in office
Added 11 hours ago
Senior Manager, Pooled Investment Vehicles (International)
Scotiabank
Toronto, ON
…pooled investments to attract new business. Respond to ad hoc advisor requests with qualified and value-added ideas and opinions to educate advisors about the product/service offering of…
Added 11 hours ago
C
K-Advisor Strategic Partnership
CN
Quebec, QC
- Full-time
Fluently bilingual, both written and verbal (English, French)
Added 12 hours ago
AC
Bilingual Talent Acquisition Analyst
Aramark Canada
Toronto, ON · Greater Toronto Area, Canada
- $70,000 to $80,000 CAD / year
- Full-time
…recruiting and selection process, acting as a consultative talent advisor to the business and executing recruitment strategies in order to provide excellent customer service and achieve…
Added 13 hours ago
IF
Associate, Sales and Customer Service - North York
Intact FC
Toronto, ON
- Full-time
Join us as a Sales and Customer Service Associate working in an in-bound call center. You’ll become a trusted advisor, helping Canadians protect what matters most to them.
Added 13 hours ago
EC
Financial Services Associate
East Coast Credit Union
Baddeck, NS
- Full-time
Passionate about providing exceptional customer service.
Added 14 hours ago
Bilingual Consumer Care Advisor (Fixed-Term)
Coloplast A/S
Oakville, ON
The work arrangement for this position is hybrid, with a minimum of two days in office
Added 15 hours ago
VS
Inbound Sales Executive
VentureTech Solutions
Pickering, ON
- Full-time
Previous experience in debt consolidation, credit and/or collections, financial planning and sales preferred – not required. Customer Service skills are a must.
Added 15 hours ago
Bilingual (Fr/En) Associate Manager, Advisor Partnerships
The Canada Life Assurance Company
Winnipeg, MB · Toronto, ON · Vancouver, BC · Edmonton, AB · Calgary, AB
This role follows a hybrid work model, with an in-office presence required three days per week
Added 15 hours ago
RB
Financial Advisor
Royal Bank of Canada
Halifax, NS
- Full-time
Track record in building rapport and maintaining client relationships within the financial or service industry
Added 16 hours ago
SA
Service Manager
Steele Auto Group
Dieppe, NB
- Full-time
Atlantic Mazda is looking for a Service Manager to join our team in Moncton, New Brunswick! You will lead the day-to-day operations of the service department, support and motivate the team,…
Added 17 hours ago
K
Bilingual Customer Service Representative
Kelly
St. Catharines, ON
- Full-time
We're looking for an enthusiastic, motivated individual to join our client’s team as a Bilingual Customer Service Advisor in St. Catharines, ON!
Added 17 hours ago
R
Financial Advisor
RBC
Halifax, NS
- Full-time
Track record in building rapport and maintaining client relationships within the financial or service industry
Added 18 hours ago
Mid-Market Customer Success Manager
Brex
Vancouver, BC
We currently require three days per week in office - Monday, Wednesday and Thursday
Added 19 hours ago
M
Bilingual Licensed Insurance Advisor
Manulife
Toronto, ON · Montreal, QC · Halifax, NS
- Full-time
Are you looking to kick‑start a meaningful career where you can learn, grow, and make a real impact for customers? As a Bilingual Licensed Insurance Advisor, you’ll help individuals and…
Added 19 hours ago
EI
SAP Ariba
ExcelGens, Inc.
Montreal, QC
- Contract
Language Requirements: Bilingual – English and French (mandatory)
Added 20 hours ago
C
Administrative Assistant-Wood Gundy-Bilingual
CIBC
Montreal, QC
- Part-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 20 hours ago
C
Investment Advisor Assistant, Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 23 hours ago
SC
Service Navigation Coordinator (Full-Time)
Spinal Cord Injury Ontario
Toronto, ON
- Full-time
As part of a dynamic provincial organization, the Service Navigation Coordinator provides coordination of services, active support, resources, and education. The position focuses on client…

Coloplast

Bilingual Consumer Care Advisor (Fixed-Term)

Oakville, ON, Canada

Competitive Compensation: The compensation range for this position is $55,000 - $65,000. · Full-time

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Job details

Pay: Competitive Compensation: The compensation range for this position is $55,000 - $65,000.
Job type: Full-time
Apply by: Dec 10, 2026
Work location: The work arrangement for this position is hybrid, with a minimum of two days in office
Experience: College/University degree and/or a combination of at least 2 years customer service experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

Coloplast has an exciting opportunity for someone to join our Canadian Consumer Care Advisor team for a 15-month fixed-term period.

This position is responsible for generating sales of Coloplast products through consumer sampling, telephone follow-up and ShopColoplast. In addition, this position provides superior level medical customer service, troubleshooting, and coaching to end-users that promote and enables the group to follow the referral path and meet metrics of the Coloplast strategy. The Coloplast Consumer Care Advisor is primarily responsible for the retention/conversion of new end-users and generating sales of Coloplast products through consumer sampling and telephone follow-up, troubleshooting product issues to gain acceptance and promoting the purchase of Coloplast products through the distribution network. The Advisor is the main internal point of contact for clinicians and is responsible for establishing and maintaining the relationship while promoting Coloplast clinical preference.

The work arrangement for this position is hybrid, with a minimum of two days in office.

Major Areas of Accountability

Respond to clinician and consumer inquiries and concerns via phone, email, and letters in a prompt manner according to established service metrics.
Acquire and demonstrate all necessary subject matter expertise to provide responses regarding product application and problem resolution to clinicians and end-users
Accurately and thoroughly document each new end-user conversion/retention profile in Coloplast systems according to standard department procedures. Responsible for data quality, including self audit of work
Communicate with end-users and clinicians about intimate health care issues and anatomical functions in a mature and Advisor manner
Utilize available resources to stay current with industry developments and competitor's products, services and business activities
Complete monthly inbound and outbound call activity goals and conversion/retention and revenue targets
Facilitate sales in a timely and effective manner.
Transfer for purchase and retain Coloplast consumers.
Coordinate purchase for consumers of our products
Other duties as assigned

Basic Qualifications

College/University degree and/or a combination of at least 2 years customer service experience.
Bilingual in French
Ability to explain medical processes and procedures while giving clear, concise, step by step direction over the phone
Utilize sales techniques to gain end-user acceptance during indirect sales process
Ability to maintain and grow business in established territories through relationship development, mainly via telephone
Hybrid position with a minimum of two (2) days in Oakville, ON office location
Intermediate computer skills in Salesforce.com, MS Office, and Genesys
Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, industry guidlines on Interactions with Healthcare Professionals, and company policies.

Preferred Qualifications

Experience in healthcare and customer service is preferred.

At Coloplast, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your well-being, foster your professional growth, and ensure a healthy work-life balance. Here is some of what you can expect:

Health and Wellness: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy. Plus, access to company sponsored wellness programs and mental health resources, paid leave of absence for qualifying events.
Financial Security: RRSP plan with company match and financial planning services to help you secure your future.
Work-Life Balance: Generous paid time off, flexible work hours, and flexible work arrangement options to help you balance your personal and professional life may be available.
Professional Development: Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement.
Recognition and Rewards: Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events.
Community and Culture: A supportive work environment where everyone feels valued, and has a sense of belonging. Participate in team-building activities, volunteer opportunities, and company-sponsored events. Sustainability strategy that outlines our ambitions for how to run our company in a more sustainable way.
Competitive Compensation: The compensation range for this position is $55,000 - $65,000. Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location. Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or incentives.

Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 16,000 people and with products available in more than 143 countries, we are one of the world´s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.

Visit us on Coloplast.com.

Watch the film. Follow us on LinkedIn.

Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.

Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification.

62486

Apply on LinkedIn About employer

More about this job

Responsibilities

Respond to consumer and clinician inquiries, provide product guidance and troubleshooting, and document end-user profiles accurately. Support consumer retention and conversion, meet call and revenue targets, and facilitate product purchases through Coloplast’s distribution network.

Requirements

Requires a college or university degree and/or at least two years of customer service experience, along with French bilingualism. Candidates should be able to explain medical processes clearly by phone, use sales techniques, develop customer relationships, and have intermediate skills with Salesforce, Microsoft Office, and Genesys.

Skills

Bilingual French
Customer Service
Telephone Communication
Medical Customer Support
Product Troubleshooting
Sales
Consumer Retention
Consumer Conversion
Relationship Development
Product Knowledge
Salesforce
Microsoft Office
Genesys
Data Documentation
Data Quality
Healthcare Professional Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Wellness Programs
Mental Health Resources
Paid Leave
RRSP With Company Match
Financial Planning Services
Paid Time Off
Flexible Work Hours
Flexible Work Arrangements
Professional Development
Training Programs
Mentorship
Tuition Reimbursement
Recognition Programs
Bonuses
Awards

Visa sponsorship

Not detected in the job text

Keywords

Consumer Care
Medical Devices
Healthcare
Customer Service
French
Consumer Sampling
Telephone Follow-Up
Inbound Calls
Outbound Calls
Product Troubleshooting
Product Application
Sales
Indirect Sales
Consumer Retention
Consumer Conversion
Revenue Targets
Clinician Relationships
End-User Support
Medical Processes
Data Quality
Profile Documentation
Salesforce
Microsoft Office
Genesys
Healthcare Professional Interactions
Distribution Network
Hybrid Work

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Work requirements

Jobs in Canada