patient service associate
- North Vancouver, BC, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Overview
Languages
English
Education
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Tasks
Certificates, licences, memberships, and courses
Security and safety
Health benefits
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
7 months to less than 1 year
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Home care and visiting care agency
- Various locations
- Work in employer's/client's home
- Nursing home/home for the aged
Tasks
- Accompany patients on outdoor recreational activities
- Assist with cleaning, sterilizing, setting up and assembling of medical equipment
- Perform other duties related to patient care and comfort
- Perform other duties related to personal care
- Supply and empty bed pans
- Take patients' blood pressure, temperature and pulse
- Serve meal trays and feed patients
- Weigh, lift, turn and position patients
- Deliver messages, reports, requisitions and specimens between departments
- Make beds and maintain patients' rooms
- Maintain inventory of supplies
- Bathe, dress and groom patients
- Transport patients between care facilities
- Transport patients in wheelchair or stretcher
- Answer call signals to determine patients' needs
Certificates, licences, memberships, and courses
- First Aid Certificate
- CPR Certificate
- Health Care Aide Certificate
Security and safety
- Bondable
- Criminal record check
- Driver's validity licence check
- Driving record check (abstract)
- Immunization records
- Vulnerable sector check
- Eligible for professional liability insurance
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Physically demanding
- Manual dexterity
- Attention to detail
- Standing for extended periods
- Combination of sitting, standing, walking
- Bending, crouching, kneeling
- Walking
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Interpersonal awareness
- Judgement
- Organized
- Reliability
- Team player
- Patience
Health benefits
- Health care plan
- Bonus
- Mileage paid
- Free parking available
- Learning/training paid by employer
- Other benefits
- Team building opportunities
- Parking available
- Variable or compressed work week
- Wellness program
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Does not require Canadian work experience
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
- Offers mentorship, coaching and/or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
More about this job
Responsibilities
Provide personal and comfort care, including bathing, dressing, grooming, feeding, and assisting patients with mobility and positioning. Monitor and report vital signs, maintain patient rooms and supplies, handle medical equipment, respond to call signals, and transport patients or deliver items between care locations.
Requirements
Requires a secondary school graduation certificate or equivalent experience, with 7 months to less than 1 year of experience. Listed credentials include First Aid, CPR, and Health Care Aide certificates; the role also requires physical stamina, strong communication, reliability, and a client-focused approach.
Skills
- Patient Care
- Personal Care
- Taking Vital Signs
- Patient Mobility and Positioning
- Bathing and Grooming
- Feeding Patients
- Medical Equipment Setup and Sterilization
- Patient Transportation
- Inventory Management
- First Aid
- CPR
- Communication
- Attention to Detail
- Dependability
- Flexibility
- Teamwork
Benefits
- Health Care Plan
- Bonus
- Mileage Reimbursement
- Free Parking
- Paid Learning and Training
- Team-Building Opportunities
- Variable or Compressed Work Week
- Wellness Program
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Customer Service & Support
Keywords
- Patient Care
- Personal Care
- Home Care
- Visiting Care
- Nursing Home
- Vital Signs
- Blood Pressure
- Temperature
- Pulse
- Medical Equipment
- Equipment Sterilization
- Bed Pans
- Patient Feeding
- Patient Positioning
- Patient Transportation
- Wheelchair
- Stretcher
- Inventory Management
- First Aid Certificate
- CPR Certificate
- Health Care Aide Certificate
- Criminal Record Check
- Vulnerable Sector Check
- Immunization Records
- Driver's Licence
- Client Focus
- Communication
- Attention to Detail
- Teamwork