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Commissionaires Nova Scotia

2 I/C Supervisor (Marine Atlantic Site) INTERNAL POSTING

North Sydney, NS, B2A 3V2, Canada

Wage: $24.70 per hour

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Job details

Pay: Wage: $24.70 per hour
Posting language: English
Posted: Oct 3, 2026

Original job description

Commissionaires Nova Scotia (CNS) is the province’s leading provider of security, safety, training, and identification services. Winner of the 2025 Canadian Outstanding Security Performance Awards (OSPAs)- Outstanding Partnership, we are a part of the Canadian Corps of Commissionaires, our parent federation employing over 22,000 commissionaires across Canada. We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well-being of Nova Scotians.

We are recognized for providing the highest quality of security services in Nova Scotia, with global certifications for our exceptional customer service, management standards, and environmental stewardship.

Please note: This is an internal posting and is open only to current CNS employees working at the Marine Atlantic Terminal site.

WHAT WE OFFER

A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology in the security industry across Nova Scotia.

Join the 2025 OSPA Award Winning Team and benefit from:
Health, drug, and dental benefits
Life and Accidental Death and Dismemberment Coverage (AD&D)
RRSP/TFSA matching
Free uniforms and equipment
High-quality, formal, and on-job training
Annual, earned paid loyalty award
Education assistance funds and family scholarship programs
Advancement opportunities within a large, national organization

THE ROLE

Position: 2 I/C (Marine Atlantic)

Competition #: 2026-10-03

Location: Marine Atlantic Terminal Nova Scotia Yard (North Sydney, NS)

Reports To: Site Manager

Responsible For: Second-in-Command Supervision, Acting Site-Supervisor/Alternate Domestic Ferry Facility Security Officer (DFFSO) in the Site-Supervisor’s absence, scheduling of team and personnel shifts

Working Hours: Monday-Friday, 1500-2300 and after-hours call-out as required

Wage: $24.70 per hour

Date Posted: 06 October 2026

Closing Date: 20 October 2026

Duties and Responsibilities:

While duties vary by assignment, the responsibilities of this role include, but are not limited to:

Acting Site-Supervisor/Alternate DFFSO in the Site-Supervisor’s absence (training provided by CNS)
Supervising and leading employees on assigned shifts in the absence of the shift supervisor
Filling in as Shift-Supervisor or Guard position when all other options have been exhausted
Effectively coach, motivate, and provide feedback when necessary
Undergo Drug and Alcohol (D&A) Testing training and administer tests as directed by Marine Atlantic (D&A Testing training provided)
Ensuring timely and accurate delivery of communication, including all Incident reports
Providing the shift schedule one month in advance to all shift teams
Liaising with and providing guidance to supervisor leadership (e.g. Shift-Supervisors) for each Team
Resolving any payroll issues in liaison with staff and CNS Head Office Finance staff and ensuring the integrity of payroll hours for all crews. Providing this information to CNS payroll office to coincide with pay periods.
Addressing/resolving all complaints in a timely, professional, and satisfactory manner
Keeping the Site Supervisor, District Manager, client and other stakeholders apprised of all events and incidents as applicable
Actively meeting as a member of the Marine Atlantic Joint Occupation Health and Safety Committee and leading the committee in the absence of Site Supervisor
Investigating all alarms and alerts recorded by the Genetec alarm system
Ensuring pictures and valid information are obtained for new, lost, broken or expired Restricted Area Passes and forwarded to 65 Memorial Drive for issuance
Ensuring an adequate supply of testing materials, as well as calibration of devices used in the Drug and Alcohol testing program
Requesting snow removal services, when required
Completing administrative duties as required
Must complete Commissionaires Supervisory Level 1 and 2 training
Must complete Marine Facility Supervisor Officer training within probationary period (training provided by Commissionaires Nova Scotia)
Must complete Drug and Alcohol Test training within probationary period

WHO WE ARE SEEKING

Eligibility Requirements

Candidates must:

Be a current commissionaire employed at the Marine Atlantic site
Be aged 19 or older
Be a Permanent Resident of Canada or Canadian Citizen
Not have a criminal record for which a pardon has not been granted
Be able to provide fingerprints and complete a criminal record check
Be eligible to apply for Government of Canada personnel security screening
Be able to communicate effectively in English
Be able to successfully complete Marine Facility Security Officer (MFSO) training immediately after assignment to the role
Be able to successfully complete the Drug and Alcohol Testing Training Course immediately after assignment to the role
Be able to successfully complete Supervisor Level I & II Training immediately after assignment to the role

Qualifications and Skills

The incumbent must demonstrate experience with the following key qualifications, skills, and attributes:
Supervisory experience considered an asset
Highly professional and discreet
Superior communication and interpersonal skills
Strong customer service skills
Excellent coaching, negotiating, and influencing abilities
Ability to multi-task
Knowledgeable of CNS Policies and Procedures
Good working knowledge of computer-based applications

READY TO APPLY?

This position is open to internal applicants only (please include your Corps #). In the event that a suitable candidate is not found within the Marine Atlantic site, external CNS Cape Breton applicants may be considered.

Commissionaires Nova Scotia is an equal opportunity employer. We encourage applicants from equity seeking communities to self-identify.

We thank all applicants for their interest, but only those chosen for an interview will be contacted.

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More about this job

Responsibilities

The 2 I/C Supervisor acts as the alternate Site-Supervisor and DFFSO, overseeing team shifts and ensuring facility security protocols are followed. They are responsible for coaching staff, managing payroll integrity, and maintaining clear communication with stakeholders regarding incidents and site operations.

Requirements

Candidates must be current Commissionaires Nova Scotia employees at the Marine Atlantic site and possess strong supervisory and communication skills. The role requires the successful completion of mandatory training, including Marine Facility Security Officer and Drug and Alcohol Testing certifications.

Skills

Supervision
Security operations
Communication
Customer service
Coaching
Conflict resolution
Incident reporting
Scheduling
Payroll administration
Drug and alcohol testing
Alarm system monitoring
Leadership
Interpersonal skills
Multi-tasking
Computer literacy

Benefits

Health benefits
Drug benefits
Dental benefits
Life insurance
Accidental death and dismemberment coverage
RRSP matching
TFSA matching
Free uniforms
Free equipment
Formal training
On-job training
Paid loyalty award
Education assistance funds
Family scholarship programs

Visa sponsorship

Not detected in the job text

Keywords

Security
Supervision
Marine Atlantic
DFFSO
Genetec
Payroll
Incident Reporting
Occupational Health and Safety
Commissionaires
Facility Security
Drug and Alcohol Testing
Scheduling
Leadership
Administration
Compliance
Training
Safety

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