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Commissionaires Nova Scotia

Security Supervisor - Nova Institute Truro

Truro, NS, B2N 6R8, Canada

Pay: Wage: $28.18 per hour
Working hours: 40 hours per week
Posting language: English
Posted: Sep 21, 2026

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Original job description

Commissionaires Nova Scotia (CNS) is the province’s leading provider of security, safety, training, and identification services. Winner of the 2025 Canadian Outstanding Security Performance Awards (OSPAs)- Outstanding Partnership, we are a part of the Canadian Corps of Commissionaires, our parent federation employing over 22,000 commissionaires across Canada. We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well-being of Nova Scotians.

We're looking for individuals who are dependable, observant, and committed to making a difference. As a Security Guard, you'll help create safe, welcoming environments through proactive patrols, strong customer service, and a professional presence while supporting the diverse needs of our clients and communities.

We are recognized for providing the highest quality of security services in Nova Scotia, with global certifications for our exceptional customer service, management standards, and environmental stewardship.

WHAT WE OFFER

A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology in the security industry across Nova Scotia.

Join the 2025 OSPA Award Winning Team and benefit from:

Health, drug, and dental benefits

Life and Accidental Death and Dismemberment Coverage (AD&D)

RRSP/TFSA matching

Free uniforms and equipment

High-quality, formal, and on-job training

Annual, earned paid loyalty award

Education assistance funds and family scholarship programs

Advancement opportunities within a large, national organization

THE ROLE

Position: Security Supervisor

Competition Number: CNS 2026-09-21 Reports to: Northern District Manager Responsible For: Supervision, coaching, and administration of shift personnel

Working Hours: 40 hours per week Monday to Friday (subject to change - there may be operational requirements that require flexible hours during the week and weekends)

Wage: $28.18 per hour

Closing Date: Oct 6, 2026

Duties and Responsibilities:

While duties vary by assignment, the responsibilities of this role may include, but are not limited to:

Ensuring the appropriate level of staffing is met, for CNS to meet the service level requirements of our contract
Managing the site cost centre for staffing, overtime and equipment

Escort contractors throughout the facility and oversee the assignment and tracking of radios, keys, and PPAs.
Positively and effectively coach, motivate, discipline and provide feedback when necessary
Work with internal stakeholders to fill any outstanding site staffing requirements
Ensuring timely and accurate delivery of communication, including all Incident Reports
Keeping the District Manager and other stakeholders apprised of all events and incidents as applicable
Administrative control of records, incidents, and security infraction reports
Ensure SWI’s (Site Work Instructions), dress standards, and safety equipment regulations are adhered to
Coordinate and audit all required site-specific training
Ensure monthly Operational Health & Safety reports are completed and submitted
Provide direction, assistance and leadership during emergencies
Implement shift scheduling and shift relief as required, and complete shift reports as required
Completing administrative duties as required
Supervising training of new Commissionaires
Managing all security clearances for new employees

Additional Responsibilities:

Preparing reports relating to personnel management issues
Manage security and safety of personnel visits by maintenance staff and contractors
Being a highly active/visible champion for workplace health and safety, as well as participate in OHS meetings

Candidates must:

Be aged 19 or older.
Not have a criminal record for which a pardon has not been granted.
Be eligible to apply for, and pass.
- Government of Canada Enhanced Reliability
- Emergency First Aid & CPR
Be able to communicate effectively in English.

Qualifications and Skills

The incumbent must demonstrate experience with the following key qualifications, skills, and attributes:

Be qualified in, or have the ability to pass, CNS advanced leadership/management training courses (CSC 1 and 2)
Comfortable in use of computers and computer-based applications
Possess excellent customer service skills.
Possess excellent communication skills (verbal and written).
Demonstrated ability to maintain composure and exercise sound judgement and decision making during emergency or high stress situations.
Demonstrated ability to multi-task, prioritize and adapt to changing situations.
Highly professional and discreet
Excellent coaching, negotiating, and mentoring abilities.
Experience in On-Watch application considered an asset.

READY TO APPLY?

Our goal is to create an inclusive, diverse workplace representative, at all job levels, of the citizens we serve. At Commissionaires we support, value, and respect the different views, cultures and experiences of our employees, clients, business partners and community members. We welcome applicants that identify as Indigenous/Aboriginals, or African Nova Scotians and/or Other Racially Visible Persons, or Persons with Disabilities, or Persons who identify in the 2SLGBTQ+ community or others who reflect the diversity of Nova Scotian communities. If you are a member of one of these equity groups, you are encouraged to self-identify on your cover letter or during the application process.

We thank all applicants for their interest, but only those chosen for an interview will be contacted.

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More about this job

Responsibilities

The Security Supervisor is responsible for the supervision, coaching, and administration of shift personnel at the Nova Institute. They ensure site staffing requirements are met, manage security incidents, and maintain compliance with safety regulations and site work instructions.

Requirements

Candidates must be at least 19 years old, possess a clean criminal record, and be eligible for Government of Canada Enhanced Reliability clearance. Strong communication skills, leadership potential, and the ability to handle high-stress situations are essential.

Skills

Security supervision
Staff coaching
Incident reporting
Customer service
Emergency response
Leadership
Conflict resolution
Communication
Computer literacy
Personnel management
Health and safety compliance
Scheduling
Mentoring
Decision making
Multi-tasking

Benefits

Health benefits
Drug benefits
Dental benefits
Life insurance
Accidental death and dismemberment coverage
RRSP matching
TFSA matching
Free uniforms
Free equipment
Formal training
On-job training
Paid loyalty award
Education assistance funds
Family scholarship programs

Visa sponsorship

Not detected in the job text

Keywords

Security
Supervision
Personnel Management
Incident Reports
Health and Safety
OHS
Emergency First Aid
CPR
Enhanced Reliability Clearance
Staffing
Scheduling
Leadership
Customer Service
On-Watch
Security Infraction Reports
Site Work Instructions
Contractor Escort
Mentoring
Security Clearances
Facility Security

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