Team Lead (Halifax Airport)

Commissionaires Nova Scotia (CNS) is the province’s leading provider of security, safety, training, and identification services. Winner of the Halifax Chamber of Commerce Not-For-Profit of the Year, we are a part of the Canadian Corps of Commissionaires, our parent federation employing over 22,000 commissionaires across Canada. We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well-being of Nova Scotians.

We are looking for highly engaged, positive, and professional security professionals. You'll play a key role in the success of our organization through your contribution to the safety, security, and protection of our valued clients' people and property.

We are recognized for providing the highest quality of security services in Nova Scotia, with global certifications for our exceptional customer service, management standards, and environmental stewardship.

WHAT WE OFFER

A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology in the security industry across Nova Scotia.

Join the 2024 Not-For-Profit of the Year and benefit from:

• Competitive pay rates ($26.75 per hour)
• Health, drug, and dental benefits
• Life and accident insurance
• Vacation pay, plus up to 8 paid Personal Days per year
• 10 Paid Sick Days per year
  
• Paid Federal Holidays
• Commissionaires Retirement Savings Program (RRSP/TFSA matching)
• Free uniforms and equipment
• High-quality, formal, and paid on-the-job training
• Annual paid loyalty award
• Education assistance funds and family scholarship programs
• Advancement opportunities within a large, national organization
  
• Free, onsite parking at Halifax Stanfield International Airport

Position Summary

The Team Lead is responsible for the supervision and operational effectiveness of the entire on duty security shift. This position is also responsible for coordinating the security response to incidents. The position has a high degree of responsibility as they act as a liaison between HIAA's duty security and other airport stakeholders.

Compensation:$26.75 per hour

Major Responsibilities

• Operational Supervision: Leading the entire on duty security team, ensuring they follow Site Work
  Instructions and HIAA Post Orders.
• Incident Coordination: Serve as the primary coordinator for security responses to incidents and
  emergencies. Takes command of situation until relieved by first responders.
• Training and Development: Oversee the ongoing training, direction and mentorship of team members. The Team Lead is accountable for the team's retention of site-specific operational knowledge.
• Health and Safety Compliance: Ensuring all staff read and understand Occupation Health and Safety (OHS) policies and their responsibility to report any incidents or accidents that occur during their shift.
• Disciplinary Oversight: Identifying and reporting all disciplinary issues to the CNS HIAA AC Contract Manager such as Late Arrivals, improper dress, early departures, improper conduct etc.
• Administrative Tasks: Responding to emails, completing daily paperwork, preparing for and giving shift briefings, and providing the on-shift rotation to the ACOs.
• Security Incidents: documenting and providing details of any security infractions that occur during their shift and providing to the investigation.

Training for these posts will be provided during on-the-job training, if a candidate is successful.

PLEASE NOTE: Candidates must hold a valid, graduated Nova Scotia Driver's License

Education and Knowledge

Education:

High School diploma/GED

Certifications / Training:

• Emergency First Aid
• CASAP
• CSC2
  
• AFA
• AVOP D
• E3500
• Patrol Course
• Canadian Airports Security Awareness Program (CASAP)
• Human Factors training
• Commissionaires Security Officer Course (CSOC)
• Aviation Security (AVSEC) training
• Accessibility for All training
• Incident Command System (ICS)
• Ability to obtain a Restricted Area Identity Card (RAIC)

Skills and Abilities: (Minimum Required)

• Superior verbal and written communication skills
• Strong interpersonal and customer service skills.
• Superior attention to detail
• Strong problem-solving and decision-making skills
• Ability to learn using online instructional platforms
• Ability to obtain Transport Canada Security Clearance
• Observant: quick to recognize and act when things are out of place
• Ability to stand, walk, and sit for extended periods of time
• Ability to manage and perform well in high-stress situations
• Flexible availability including weekends and overnight shifts
• Ability to provide the appropriate response to emergencies
• The ability to adhere to directions and enforce the Airport Security Program (ASP)
• Resolute when enforcing the ASP and not easily influenced by others
• Flexible and able to effectively multitask

Professional/Technical Knowledge:

• Be knowledgeable of, or be willing to learn, Canadian Air Transportation Regulations (SOR/2011-316), the Halifax Airport Security Program, and all other pertinent Halifax Airport orders and directives. 
• Be knowledgeable of, or be willing to learn, provincial and federal legislation that may impact operations, including:
  • Canada Labour Code
  • Nova Scotia Labour Standards Code
  • Nova Scotia Occupational Health and Safety Act
  • Freedom of Information and Protection of Privacy Act
  • Human Rights Act
    
  • Workers’ Compensation Act