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Added 14 mins ago
TT
Summer Student, Risk & Insurance
Trimac Transportation
Calgary, AB
- Full-time
This is a full-time summer student position working 40 hours per week, Monday through Friday.
Added 14 mins ago
GI
Light Duty Cleaner
GDI Integrated Facility Services
New Minas, NS
- Part-time
Additional duties may be required from time to time.
Added 14 mins ago
GI
Light Duty Cleaner
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- Part-time
Additional duties may be required from time to time.
Added 14 mins ago
GI
Light Duty Cleaner
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Additional duties may be required from time to time.
Added 14 mins ago
GI
Light Duty Cleaner
GDI Integrated Facility Services
Kentville, NS
- Part-time
Additional duties may be required from time to time.
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GI
Light Duty Cleaner
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- Part-time
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GI
Light Duty Cleaner
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GI
Light Duty Cleaner
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GI
Light Duty Cleaner
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- Part-time
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Added 14 mins ago
S
Senior Android Software Engineer
Semperis
Remote, Canada
- Full-time
- Remote
…command-and-control center for cyber crises. The mobile apps help security and identity teams triage incidents, coordinate response, join secure video bridges, chat in real time, and act…
Added 14 mins ago
S
Project Manager
SECURE
Calgary, AB
- Other
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our customers. Our strength lies in our size, extensive network,…
Added 14 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Edmonton Trail, Calgary, AB
- Full-time
Must have valid SellSafe Certification
Added 14 mins ago
ML
Sr. Manager, Distribution
Maple Leaf Foods Inc.
Mississauga, ON
- $122,000 to $172,000 CAD / year
- Full-time
The above compensation reflects the target compensation for the position at the time of posting. The base salary offered may vary based on a variety of factors including skills, experience,…
Added 14 mins ago
RB
Senior Fund Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
As part of a high performing team, you will ensure operational and administrative effectiveness for RBC Global Asset Management Inc, as well as support cost controls and operational…
Added 29 mins ago
B
Personal Insurance Advisor
BrokerLink
Camrose, AB
- Full-time
Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with…
Added 29 mins ago
B
Associate/Administrator, Credit Administration & Lending Operations, Private Wealth Canada
BMO
Montreal, QC · Quebec, QC · IBMM
- Full-time
…management, compliance tracking, renewal administration, and security-related workflows. Supports Lending Specialists, Funders, and Bankers by managing routine servicing and monitoring…
Added 29 mins ago
Director of Recreation Services
City of Wetaskiwin
Wetaskiwin, AB
Do you want to be a part of a different kind of local government? We are a diverse and eager team that knows what needs to be done, and we are doing it!
Added 29 mins ago
TH
Hardware Sales Associate : Part Time - SHAWNESSY
The Home Depot
Calgary, AB
- Part-time
Added 29 mins ago
TH
Flooring & Décor Sales Associate : Part Time - NORTH HILL
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Calgary, AB
- Part-time
Added 29 mins ago
K
Manager, Enterprise Core Services
KPMG
Langley (District), BC · Chilliwack, BC · Abbotsford, BC · Vancouver, BC · Langley, British Columbia
- Full-time
Your work matters. As part of our Audit & Assurance practice, you’ll deliver high quality work that supports trust, transparency, and confidence across both public and private…
Added 29 mins ago
RS
Order Picker - Night Shift - Part Time
Ryder Supply Chain Solutions
Cornwall, ON
- Part-time
Wage: $25.74/hour + $1.25/hour for Night shift Premium · As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 29 mins ago
RS
Loader Unloader - Night Shift - Part time
Ryder Supply Chain Solutions
Cornwall, ON
- Part-time
Wage: $23.46/hour + $1.25/hour for Night shift Premium · Candidate must have basic level knowledge of Good Manufacturing Practice requirements, if applicable to site
Added 29 mins ago
HS
Account Executive, New Business
H2 Safety
Calgary, AB
- Full-time
In June 2025, H2Safety became part of SGS, the world’s leading testing, inspection, and certification company. That gives us global reach across oil and gas, mining, transportation,…
Added 29 mins ago
S
Electrical Engineering Student – Buildings (Summer 2027) - 4-12 Term
Stantec
Whitehorse, YT
- Full-time
…real-world experience than with Stantec. Interns are an integral part of our teams, working to solve some of the world's most complex…

Commissionaires Ottawa

Business Analyst (Two-Year Term)

Ottawa, ON, Canada

Salary: $89,319 per year · Temporary

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Applications open in a new tab.

Job details

Pay: Salary: $89,319 per year
Job type: Temporary
Apply by: Dec 13, 2026
Experience: 5 years’ experience as a business analyst, ideally on enterprise system implementations or transformation projects
Posting language: English
Posted: Nov 13, 2026

Original job description

Location: 24 Colonnade Road, Ottawa ON (Free parking on-site)

Schedule: Daytime, Monday to Friday

Salary: $89,319 per year

What you will be doing…

Commissionaires Ottawa is modernizing the systems and processes that support our staff, clients, and mission. We are seeking a Business Analyst to join our Project Management Office (PMO) and help shape how our organization works through a multi-year enterprise transformation program.

Reporting to the Manager, PMO, you will elicit and document business requirements, map current- and future-state processes, and define the acceptance criteria that confirm new solutions work as intended. You will own end-to-end process design across initiatives such as the replacement of our financial, workforce management, and HR systems, standardizing processes before new systems are configured.

Working closely with stakeholders at our headquarters, regional offices, and in the field, as well as Technology Services and external vendors, you will be the bridge between business needs and the solutions that support them.

Some of your responsibilities include…

Plan and lead requirements elicitation with business units and subject matter experts using interviews, workshops, surveys, observation, and document analysis
Analyze, document, and prioritize business, functional, non-functional, and data requirements, including user stories, use cases, and business rules, and maintain traceability from business need through delivery
Document current-state processes, identify pain points, root causes, and improvement opportunities, and lead the redesign of future-state processes using Lean principles and BPMN
Own acceptance criteria, develop the testing strategy and test cases with the QA / Test Lead, confirm solutions meet requirements, and support user acceptance testing and defect triage
Assess change requests for their impact on scope, schedule, and process design, in coordination with the Project Manager
Translate business needs into requirements for vendors, including input to RFPs, solution evaluations, and fit-gap analyses
Facilitate working sessions, resolve conflicting requirements, coordinate with the Project Coordinator on assigned initiatives, and prepare documentation and presentations for project teams, governance bodies, and senior leaders
Assess the people-side impacts of change, and support training content, go-live, stabilization, and the hand-off of process and requirements documentation to Technology Services
Maintain the enterprise process and capability model and process design standards, support the Process Review Board, and analyze enhancement requests and lessons learned after go-live

What’s in it for you?

Work for a reputable and nationally known company
Work in a challenging and rewarding work environment
Employer paid professional development
A comprehensive benefits package
Generous paid time off, holidays and sick days
Employee discount programs, social outings and holiday gatherings
Free parking on-site

You’re a good fit if you…

Are a skilled facilitator who can draw out what people know, even from busy subject matter experts
Think end to end, considering how a change in one area affects other teams, systems, and data
Write clear, structured documentation and can explain complex ideas to technical and non-technical audiences
Build trust, manage expectations, and resolve competing priorities with diplomacy
Are detail-oriented and organized, with the ability to manage several initiatives at once
Work well independently and as part of a cross-functional team

Your must-haves:

Degree in Business Administration, Commerce, Information Systems, Computer Science, or a related field (a relevant combination of education and experience will be considered)
5 years’ experience as a business analyst, ideally on enterprise system implementations or transformation projects
Strong skills in requirements elicitation and process mapping (BPMN), with working knowledge of the BABOK Guide and Lean methods
Experience with Agile and Waterfall delivery, including user stories, acceptance criteria, and user acceptance testing
Experience contributing requirements to RFPs and vendor evaluations
A high degree of discretion and the ability to handle sensitive corporate, employee, and client information responsibly
Bilingualism (English and French) is considered an asset
CBAP, CCBA, PMI-PBA or Lean Six Sigma certification is considered an asset
Experience with ERP, workforce management or HR systems is considered an asset
Must be eligible for and able to obtain and maintain a Government of Canada Secret security clearance

Application Process

If we’re the right fit for you, we want to hear from you! Send us your resume and cover letter today!

NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires Ottawa values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply; however, we will only be contacting candidates of interest.

#BusinessAnalyst #ProcessImprovement #DigitalTransformation #OttawaJobs #JoinCommissionairesOttawa

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More about this job

Responsibilities

Lead requirements elicitation and document business, functional, non-functional, and data requirements for enterprise transformation initiatives. Map and redesign processes, define acceptance and testing criteria, coordinate with stakeholders and vendors, and support change, implementation, and post-launch improvements.

Requirements

Requires a degree in Business Administration, Commerce, Information Systems, Computer Science, or a related field, or a relevant combination of education and experience, plus five years of business analyst experience. Candidates need strong requirements elicitation and BPMN process-mapping skills, knowledge of BABOK and Lean methods, Agile and Waterfall experience, vendor evaluation experience, discretion with sensitive information, and eligibility to obtain and maintain a Government of Canada Secret security clearance.

Skills

Requirements Elicitation
Business Analysis
Process Mapping
BPMN
Lean Process Improvement
Requirements Documentation
User Stories
Acceptance Criteria
User Acceptance Testing
Stakeholder Facilitation
Vendor Evaluation
Change Impact Assessment
Agile Delivery
Waterfall Delivery
Business Process Design
Project Coordination

Benefits

Employer-Paid Professional Development
Paid Time Off
Paid Holidays
Paid Sick Days
Employee Discount Programs
Social Outings
Holiday Gatherings
Free On-Site Parking

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Enterprise Transformation
Project Management Office
Requirements Elicitation
Business Requirements
Functional Requirements
Non-Functional Requirements
Data Requirements
User Stories
Use Cases
Business Rules
BPMN
BABOK Guide
Lean Principles
Process Mapping
Process Design
Acceptance Criteria
Testing Strategy
User Acceptance Testing
Defect Triage
Agile
Waterfall
RFP
Vendor Evaluation
Fit-Gap Analysis
ERP Systems
Workforce Management Systems
HR Systems
Change Management
Secret Security Clearance

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Jobs in Canada