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Commissionaires Ottawa

Cloud Administrator (Term Position)

Ottawa, ON, Canada
Greater Ottawa Metropolitan Area, Canada

Job type: Contract
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

We are currently recruiting for a term Cloud Administrator (12-month term) to work on-site at our office in Ottawa, Ontario. This is a newly created position.

What you will be doing…

As the Cloud Administrator, you will be the organization’s senior technical resource for our Microsoft 365 (M365) and cloud environment. You will carry out configurations, resolve complex technical issues, and provide remote support to users across multiple sites. You will also serve as the technical point of contact for new technology initiatives: researching emerging tools, assessing their fit within our environment, and defining how they will be supported once adopted.

This is an ideal opportunity for someone who enjoys solving complex problems, connecting technology to business needs, and helping shape how the organization adopts new tools.

Some of your responsibilities include…

Configure, administer, and troubleshoot the organization’s Microsoft 365 and cloud environment
Diagnose and resolve complex issues spanning identity, endpoint, network, and application layers
Provide remote support to users across multiple sites and locations
Gather M365 and cloud requirements from business leaders and communicate available options and constraints
Keep stakeholders informed of planned maintenance, project status, and outages
Research emerging technologies (e.g., VoIP, radios, ticketing platforms, SharePoint) and assess their fit within our environment
Act as the technical point of contact between project teams, vendors, and the IT team on new technology initiatives
Present technology recommendations to IT leadership for approval
Coach and transfer knowledge to IT support staff, and train the team on newly introduced platforms
Contribute to and maintain the knowledge base, including troubleshooting guides and FAQs
Drive process improvement initiatives and facilitate continuous improvement (Lean) discussions

What’s in it for you?

Work for a reputable and nationally known company
Work in a challenging and rewarding work environment
Employer paid professional development
A comprehensive benefits package
Generous paid time off, holidays and sick days
Retirement plans with company matching of employee contributions
Employee discount programs, social outings and holiday gatherings
Free Parking available on site

You’re a good fit if…

You have strong troubleshooting and problem-solving skills across cloud, software, and network environments
You are proficient in configuring and managing Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Power Automate), including MFA and conditional access policies
You have experience managing users, groups, permissions, and authentication in Entra ID (Azure Active Directory) and hybrid environments
You are proficient with Microsoft Intune for device provisioning, policy enforcement, application deployment, and compliance
You have experience installing, configuring, and supporting Windows Server environments
You understand networking fundamentals (IP addressing, DNS, DHCP, subnetting)
You have experience supporting Microsoft Teams, VoIP telephony, and radio communication systems
You can clearly explain technical concepts and constraints to non-technical stakeholders
You enjoy researching new technologies and evaluating their practical fit in an existing environment
You build strong working relationships with business leaders, vendors, and project stakeholders
You work independently while recognizing when to escalate or seek approval

Your must-haves:

Diploma or degree in Computer Science, Information Technology, Engineering, or a related field (a relevant combination of experience and training will be considered)
ITIL Foundations certification
Microsoft 365 Administration certification
Strong hands-on experience administering Microsoft 365 and Entra ID in an enterprise environment
Experience with ITSM tools and providing remote support across multiple sites
A high degree of discretion and the ability to handle privileged system access and sensitive information responsibly
Must be eligible for and able to obtain and maintain a Government of Canada Secret security clearance

Application Process

If we are the right fit for you, we want to hear from you! Send us your resume and cover letter today!

NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply, however we will only be contacting candidates of interest.

Apply About employer

More about this job

Responsibilities

Administer and troubleshoot the organization’s Microsoft 365 and cloud environment, resolving complex issues across identity, endpoints, networks, and applications while supporting users at multiple sites. Evaluate and coordinate new technology initiatives, communicate recommendations and project updates, train IT staff, maintain support documentation, and contribute to continuous improvement.

Requirements

Requires a diploma or degree in a related field, ITIL Foundations and Microsoft 365 Administration certifications, and strong hands-on enterprise experience with Microsoft 365 and Entra ID. Candidates should also have experience with Intune, Windows Server, ITSM tools, and multi-site remote support, along with strong troubleshooting and communication skills and eligibility to obtain and maintain a Government of Canada Secret clearance.

Skills

Microsoft 365 Administration
Entra ID
Microsoft Intune
Cloud Administration
Windows Server
Identity and Access Management
Multifactor Authentication
Conditional Access
Network Troubleshooting
ITSM Tools
Remote Technical Support
Microsoft Teams
VoIP Telephony
Radio Communication Systems
Technology Evaluation
Stakeholder Communication

Benefits

Employer-Paid Professional Development
Paid Time Off
Paid Holidays
Paid Sick Days
Retirement Plan With Company Matching
Employee Discount Programs
Social Events
Free On-Site Parking

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Outlook
Microsoft Teams
SharePoint
OneDrive
Power Automate
Entra ID
Azure Active Directory
Microsoft Intune
Windows Server
Multifactor Authentication
Conditional Access
Identity Management
Endpoint Management
Cloud Administration
Networking
IP Addressing
DNS
DHCP
Subnetting
VoIP
Radio Communications
ITSM
ITIL Foundations
Lean
Knowledge Base
Technology Evaluation
Government of Canada Secret Clearance

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