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Commissionaires Ottawa

Manager, Health And Safety

Ottawa, ON, Canada
Greater Ottawa Metropolitan Area, Canada

Pay: $100,000 to $118,000 CAD / year
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Location: 24 Colonnade Road, Ottawa ON

Schedule: Daytime, Monday to Friday

Salary: ranges from $100,000 to $118,000, commensurate with experience

Commissionaires Ottawa is seeking an experienced and proactive Manager, Health and Safety (H&S) to lead the organization’s occupational and non-occupational health, safety, wellness, and injury/illness management programs. This role ensures compliance with health and safety legislation across Ontario and Quebec and supports a strong, prevention-focused safety culture throughout the organization.

Reporting to the CHRO, the Manager acts as the organization’s H&S subject matter expert, responsible for compliance, workers’ compensation and non-occupational claims management (WSIB, CNESST), return-to-work coordination, incident investigations, safety audits, and the continuous improvement of H&S programs, policies, and practices. The role collaborates closely with Operations and other internal stakeholders, and external regulators to guide leaders in providing a safe and healthy working environment for all employees.

What you will be doing…

This position provides both strategic and hands-on leadership for Commissionaires Ottawa’s health, safety, and wellness portfolio. It is ideal for a professional who thrives in environments requiring strong judgment, effective coordination, and deep legislative expertise.

You will lead prevention, compliance, claims, and training activities while reinforcing a culture of accountability and safe work practices across diverse sites and operational settings. The role includes periodic travel within the region and province.

Some of your responsibilities include…

Ensure compliance with Ontario and Quebec health and safety legislation by maintaining up-to-date policies, procedures, safe work practices, and audit-ready documentation
Conduct workplace inspections, hazard assessments, compliance audits, and investigations of incidents, injuries, work refusals, complaints, and near misses, identifying root causes and recommending corrective actions
Manage all WSIB, CNESST, and non-occupational claims, including timely reporting, documentation, return-to-work planning, medical coordination, and representing the organization in appeals and adjudication reviews
Support Ministry of Labour and CNESST inspections by responding to inquiries or orders, preparing required documentation, and ensuring corrective actions are implemented
Lead return-to-work and accommodation processes by reviewing functional abilities, collaborating with internal stakeholders and healthcare providers, and ensuring sustainable reintegration
Analyze incident and claims data to identify trends, emerging risks, and prevention priorities, and provide evidence-based recommendations to senior leadership
Provide expert guidance and training to managers, supervisors, and employees on injury reporting, hazard control, safe work practices, emergency preparedness, and organizational H&S expectations
Support JHSCs, ergonomics assessments, and safety awareness initiatives, ensuring effective committee functioning and consistent follow-through on recommendations
Maintain and enhance H&S programs, tools, and workflows through continuous improvement initiatives, ensuring consistency, quality, and compliance across all operations
Provide leadership and day-to-day oversight to the H&S Coordinator, and represent the organization with regulators, clients, healthcare providers, and external committees

What’s in it for you?

Work for a reputable and nationally known company
Work in a challenging and rewarding work environment
Employer paid professional development
A comprehensive benefits package
Generous paid time off, holidays and sick days
Retirement plans with company matching of employee contributions
Free Parking
Employee discount programs, social outings and holiday gatherings

What You Bring

Education & Credentials

Undergraduate degree in Occupational Health & Safety, Human Resources, Health Sciences, Industrial Hygiene, Public Administration, or a related field
Professional H&S designation (e.g., CRSP, CHSC) preferred
Additional training in disability management, return-to-work, or health & wellness (e.g., CDMP, CRTW) considered an asset
Equivalent combinations of education and experience may be considered

Experience

Minimum 5 years of progressive experience in occupational health and safety, including program management and hazard control
Minimum 5 years of workers’ compensation and claims management experience (WSIB & CNESST), including appeals and RTW coordination
Supporting Joint Health and Safety Committees
Managing non-occupational illness/injury accommodation
Emergency response, critical incident management, and H&S systems

Knowledge

Ontario OHSA, Quebec OHS legislation, CNESST, and relevant federal regulations
WSIB/CNESST claims processes, documentation, and appeals
Human rights and duty-to-accommodate requirements
Hazard identification, risk assessment, investigations, and root cause analysis
Incident/claims data analysis for trend identification
H&S management systems, emergency preparedness, and ergonomics

Skills & Abilities

Strong judgment and decision-making in complex or high-risk situations
Excellent communication, coaching, and interpersonal skills
Ability to influence safe work practices and build collaborative relationships with stakeholders
Strong organizational and time-management skills in a high-volume environment
Ability to manage competing priorities and adapt to operational demands
Proficiency with Microsoft Office and H&S/HR information systems

Other Requirements

Bilingualism (French/English) is required
Must be eligible for and able to obtain and maintain a Government of Canada Secret security clearance

Application Process

If we are the right fit for you, we want to hear from you! Send us your resume and cover letter today!

NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires’ values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires-Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply, however we will only be contacting candidates of interest.

Apply About employer

More about this job

Responsibilities

The Manager, Health and Safety leads the organization's occupational and non-occupational health, safety, and wellness programs while ensuring compliance with Ontario and Quebec legislation. Responsibilities include managing claims, conducting workplace audits, leading incident investigations, and providing expert guidance to leadership to foster a safe work culture.

Requirements

Candidates must possess an undergraduate degree in a relevant field and at least 5 years of progressive experience in occupational health and safety and claims management. Proficiency in both English and French is required, along with the ability to obtain a Government of Canada Secret security clearance.

Skills

Occupational health and safety
Claims management
WSIB
CNESST
Return-to-work coordination
Hazard assessment
Compliance auditing
Incident investigation
Risk assessment
Emergency preparedness
Ergonomics
Policy development
Data analysis
Leadership
Bilingualism
Communication

Benefits

Employer paid professional development
Generous paid time off
Holidays
Sick days
Retirement plans with company matching
Free parking
Employee discount programs
Social outings
Holiday gatherings

Visa sponsorship

Not detected in the job text

Keywords

Occupational Health and Safety
WSIB
CNESST
OHSA
Claims Management
Return-to-Work
Hazard Assessment
Compliance
Risk Management
Incident Investigation
Ergonomics
Emergency Preparedness
CRSP
CHSC
CDMP
CRTW
Policy Development
Data Analysis
Security Clearance
Bilingualism
Human Rights
Duty-to-accommodate
JHSC
Industrial Hygiene
Public Administration

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