Quality Assurance Test Lead (Two-Year Term)

Location: 24 Colonnade Road, Ottawa ON (Free parking on-site)

Schedule: Daytime, Monday to Friday

Starting Salary: $77,750 per year

What you will be doing…

Commissionaires Ottawa is modernizing the systems and processes that support our staff, clients, and mission. We are seeking a QA / Test Lead to make sure the systems, integrations, and changes we deliver work as intended and can be released without disrupting operations.

Reporting to the Manager, PMO, and working closely with the Project Management Office, you will plan and lead testing for a multi-year enterprise transformation program, including new financial, workforce, and HR systems, integrations, and data migrations.

You will also provide ongoing quality assurance for system enhancements, vendor patches and upgrades, automations, and in-house product releases, and establish the QA standards, test environments, and regression suites that support them.

Some of your responsibilities include…

• Translate the testing strategy into detailed test plans, schedules, and entry and exit criteria, in partnership with the Business Analyst
• Design and maintain test cases traceable to requirements and acceptance criteria, and execute system, functional, and regression testing
• Plan and coordinate user acceptance testing, supporting business testers from our headquarters and regional offices
• Lead defect management with internal teams and vendors, and provide test results and readiness assessments for go/no-go decisions
• Plan and execute end-to-end integration, API, and data migration testing, including cutover rehearsals and parallel payroll testing
• Test enhancements, configuration changes, vendor patches and upgrades, automations, and internal product releases before they reach production
• Establish QA standards, templates, and defect severity definitions; build regression suites and introduce test automation where it adds value
• Coordinate test environments with Technology Services and vendors, and protect sensitive HR, pay, financial, and client data used in testing
• Review vendor test plans and results, and report testing status, risks, and QA metrics

What’s in it for you?

• Work for a reputable and nationally known company
• Work in a challenging and rewarding work environment
• Employer paid professional development
• A comprehensive benefits package
• Generous paid time off, holidays and sick days
• Employee discount programs, social outings and holiday gatherings
• Free parking on-site

You’re a good fit if you…

• Enjoy tracing a problem across systems and data to find its root cause
• Use risk-based judgment to focus testing where it matters most when time is tight
• Explain quality risks and release readiness clearly, including in go/no-go discussions
• Can organize business testers and vendors without formal authority and hold partners to agreed standards
• Are meticulous about detail and test evidence
• Balance project priorities with day-to-day releases and adapt to changing schedules

Your must-haves:

• Degree in Computer Science, Information Systems, Software Engineering, or a related field (a relevant combination of education and experience will be considered)
• 5 years’ experience in software or systems quality assurance and testing, including leading testing on enterprise system implementations, integrations, or data migrations
• Strong knowledge of test planning, test design, and defect management across system, integration, regression, and user acceptance testing
• Experience testing system integrations, APIs, and data migrations, with working knowledge of SQL and Excel for data validation
• Experience with Agile and Waterfall delivery and with change and release management practices
• A high degree of discretion and the ability to handle sensitive corporate, employee, and client information responsibly
• Bilingualism (English and French) is considered an asset
• ISTQB or equivalent testing certification is considered an asset
• Experience with ERP, workforce management, payroll or HR systems is considered an asset
• Experience with test automation is considered an asset
• Must be eligible for and able to obtain and maintain a Government of Canada Secret security clearance

Application Process

If we’re the right fit for you, we want to hear from you! Send us your resume and cover letter today!

NOTE: Only those candidates that meet the specified requirements will be considered for this position. Candidates that do not meet the requirements may be considered for similar opportunities.

Commissionaires Ottawa values the diversity of our workforce and respects its employees as individuals, regardless of race, nationality, religion, sexual orientation, gender and age.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Commissionaires’ Policies on Accommodation, a request for accommodation will be accepted as part of Commissionaires’ hiring process.

Commissionaires Ottawa does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.

We appreciate all who apply; however, we will only be contacting candidates of interest.

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