Commissionaires Victoria, The Islands And Yukon

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Commissionaires Victoria, The Islands And Yukon

Video Monitoring Operator - DND

Victoria, BC, Canada

Full-time

24.66 to 26.3 CAD / hour

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The operator monitors live video feeds and AI-assisted detection tools to identify suspicious activity and prevent security threats. They are responsible for executing response procedures, communicating with law enforcement, and maintaining accurate incident reports.

Requirements

Candidates must hold a valid BC Security Worker License or be willing to obtain one. The role requires strong attention to detail, the ability to remain calm under pressure, and effective communication skills for high-stakes situations.

Experience

0 to 2 years

Education

professional certificate

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Video monitoring
Surveillance
Threat deterrence
Incident response
Critical thinking
Decision-making
Verbal communication
Written communication
Situational awareness
Data security
Incident reporting
AI-assisted detection
Security worker license

Benefits

Free training programs
Paid training programs
Opportunities for advancement
Exclusive partnership rates with BMO, Bell, and Hero
Travel program
Recognition and reward programs
Extended health coverage
Dental coverage
Vision coverage
Free uniform
Dry-cleaning reimbursement
Safety boot reimbursement
PPE provided
RRSP contributions
Referral bonuses

Minimum pay

24.66

Maximum pay

26.3

Pay currency

CAD

Pay period

HOUR

Visa sponsorship

Not detected in the job text

Keywords

Video Monitoring
Surveillance
Security
Crime Prevention
Threat Deterrence
Incident Response
Control Room
AI-assisted Detection
BC Security Worker License
Public Safety
Reporting Systems
Data Security
Situational Awareness
Emergency Services
Verbal Deterrence

Original job description

Join Commissionaires!

Join Commissionaires Victoria, the Islands and Yukon, Canada’s premier not-for-profit security provider. Over 90% of our revenue is reinvested into our team members, supporting competitive wages, benefits, and meaningful careers in public safety.

With 22,000+ employees nationwide and more than 800 serving Vancouver Island and Yukon, we deliver customized security solutions to public and private sector clients, including uniformed guard services, mobile response, by-law enforcement, and identification services.

Position Summary
We are seeking a proactive and observant Live Video Monitoring Operator to support real-time video intelligence operations focused on crime prevention, threat deterrence, and incident response.

This role blends technology-enabled monitoring, analytical thinking, and rapid decision-making in a control-room environment. You will identify emerging risks, intervene using on-site audio deterrence when appropriate, and coordinate response actions, including communication with law enforcement when required.

Ideal for someone who stays calm under pressure, thinks critically, and takes decisive action in fast-paced situations.

Location: CFB Esquimalt

Shifts: Various days, evenings, and overnight shifts

Schedule: Various Shifts

Reports to: Site Supervisor

Starting Wage: $24.66/hr - $26.30/hr

Key Responsibilities:

Monitor live video feeds using surveillance platforms, analytics, and AI-assisted detection tools
Identify suspicious activity and execute established prevention and response procedures
Deliver verbal deterrence messaging through on-site audio systems when appropriate
Assess evolving situations and determine appropriate escalation steps
Communicate directly with law enforcement and emergency services when required
Maintain situational awareness across multiple sites and camera views simultaneously
Document incidents, observations, and actions accurately in reporting systems
Verify alerts generated by detection and analytics software
Remain professional and composed during live or high-pressure incidents
Follow all data security, confidentiality, and operational integrity standards
Report system issues or process gaps impacting monitoring effectiveness

Required Skills & Qualifications:

Valid BC Security Worker License (Security Guard/Security Alarm Monitor), or willingness to obtain
Strong attention to detail and ability to monitor multiple feeds simultaneously
Sound decision-making skills and ability to apply procedures consistently
Clear, confident verbal communication skills
Ability to remain calm and effective during time-sensitive situations
Comfortable working with technology-driven monitoring systems
Strong written communication for accurate incident reporting
Ability to follow structured procedures while adapting to dynamic environments
Professionalism, discretion, and reliability
Ability to work independently and collaboratively within a team

BENEFITS AND PERKS:

Free and paid training programs
Opportunities for advancement
Exclusive partnership rates with BMO, Bell, and Hero Travel program
Recognition and reward programs
Extended health, dental, and vision coverage
Free uniform and dry-cleaning reimbursement
Safety boot reimbursement and PPE provided (as applicable)
RRSP contributions
Referral bonuses
And more!

Apply by Nov 21, 2026

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Details last changed Sep 13, 2026. About these details

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