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Added 11 mins ago
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Client Relationship Manager
Futurpreneur
Toronto, ON
- $68,000 CAD / year
- Full-time
Strong customer service experience with a desire to support the customer
Added 11 mins ago
ES
Guardianship and Trusteeship Coordinator
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Calgary, AB
- Full-time
Develop and maintain collaborative relationships with government departments and community partners to facilitate efficient service delivery.
Added 13 mins ago
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Client Relationship Manager
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Remote, Canada
- Full-time
- Remote
Strong customer service experience with a desire to support the customer
Added 28 mins ago
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gérant (e) de magasin, Saint-Charles-Borromée, QC
Starbucks
Berthierville, QC · Saint-Charles-Borromée, QC
- $57,300 to $76,050 CAD / year
Two years of experience in managing a retail or customer service team
Added 57 mins ago
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Bilingual Senior Claims Training Specialist
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Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
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Accounting Specialist (2 positions)
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London, ON
- Full-time
…potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and…
Added 1 hour ago
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Sr. Consultant, Loyalty Solutions
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- $92,852.7 to $127,754.5 CAD / year
…our clients, all with the goal of helping them build stronger customer loyalty to their brands. We are the loyalty experts, and our practice is built exclusively around loyalty strategy,…
Added 1 hour ago
PROGRAM DIRECTOR BUSINESS SERVICES & CONTRACT MANAGEMENT
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Toronto, ON
Develop annual and multi-year plans, service standards, performance measures and reporting that connect business outcomes, customer and partner experience, financial results and public…
Added 1 hour ago
EH
Support Subject Matter Expert, Elation Billing
Elation Health
Canada
- Full-time
…medical billing and revenue cycle management work, not someone learning it on the job. This is a hands-on, case-based role embedded directly in our support queue: you'll bring…
Added 1 hour ago
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Customer Solutions Specialist
goeasy Ltd.
Lethbridge, AB
- Full-time
A day in a life of a Customer Solutions Specialist:
Added 1 hour ago
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Information Security Specialist - Risk Management Transformation
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
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National Bank of Canada
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BANKING ADVISOR
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BANKING ADVISOR
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BANKING ADVISOR
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- Full-time
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BANKING ADVISOR
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Bilingual (Fr/En) AML Specialist
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Communitech Technology Association

Program Specialist, AI@Work

Kitchener, ON, Canada

$55,000 to $64,000 CAD / year · Contract

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Job details

Pay: $55,000 to $64,000 CAD / year
Job type: Contract
Experience: 3 years of experience in program coordination, recruitment, talent acquisition, participant engagement, customer success, or a related field
Posting language: English
Posted: Oct 9, 2026

Original job description

Program Specialist, AI@WORK

Communitech helps tech companies start, grow, and succeed in Waterloo Region.

We’re building a tech ecosystem that’s proudly local, globally ambitious and powered by community.

Since 1997, Communitech has brought community and tech together to build Canada’s most vibrant innovation ecosystem. We connect local startups and scale-ups to the support they need to grow, compete and lead.

Today, that means helping trusted AI solutions reach the market, turning bold ideas into valuable IP, expanding peer and advisory networks for founders, and uniting voices through the Waterloo Tech Coalition to take on the issues that matter most.

Our goal is to keep Waterloo Region the most connected, collaborative, and resilient tech hub in the country.

We’re looking to grow our team with passionate people – people who believe in our mission and who are willing to do what it takes to help our founders succeed. If you like to work collaboratively, get s#!t done and be a champion for Canadian tech, we want to hear from you. Wonder what it’s like to work at Communitech? Learn more at https://www.communitech.ca/corporate-stuff/careers/.

Communitech is based in downtown Kitchener, Ontario. We work in-office five days a week because great things happen when we're together - creating space for deeper collaboration and stronger relationships with each other and the ecosystem we support.

About AI@WORK

AI is changing how businesses operate, compete and grow. AI@WORK helps small and medium-sized businesses adopt practical AI solutions while creating meaningful work-integrated learning opportunities for post-secondary students.

Through the program, participating businesses are matched with talented students who work alongside them to identify opportunities, implement AI solutions and build organizational AI capabilities.

The Opportunity

We're looking for a Program Specialist to support the growth and delivery of AI@WORK.

As a Program Specialist, you will play a key role in recruiting participants, coordinating program activities, and delivering an exceptional experience for businesses and students throughout the cohort lifecycle. Working closely with Program Managers, participants, and external partners, you'll help ensure cohorts are successfully recruited, onboarded, supported, and engaged from start to finish.

This role is ideal for someone who enjoys building relationships, managing multiple moving pieces, creating exceptional participant experiences, and helping programs achieve meaningful outcomes.

What You'll Do

Participant Recruitment & Outreach

Build and manage participant pipelines for AI@WORK cohorts
Develop outreach strategies to attract qualified businesses and students
Conduct outreach, information sessions, and discovery conversations
Assess participant fit and guide applicants through the selection process
Build relationships with ecosystem partners, post-secondary institutions, businesses, and community stakeholders
Track recruitment activity and support achievement of cohort targets
Support student recruitment processes, refining position descriptions, reviewing applications, coordinating schedules, and conducting screening interviews as needed

Participant Experience & Engagement

Serve as a primary point of contact for participants throughout the program
Support onboarding, orientation, and cohort launch activities
Deliver a high-quality participant experience from application through program completion
Respond to participant inquiries and proactively resolve issues or concerns
Gather participant feedback and identify opportunities for improvement
Foster engagement and retention throughout each cohort

Program Coordination & Delivery

Support Program Managers in the planning and execution of AI@WORK cohorts
Coordinate participant communications, scheduling, and engagement activities
Support participant matching, onboarding, and cohort logistics
Maintain accurate participant records, program documentation, and reporting
Track program outcomes, success stories, and key performance metrics
Collaborate with internal teams, partners, and stakeholders to support successful program delivery
Contribute to the continuous improvement of program processes and participant experiences

What We're Looking For

3 years of experience in program coordination, recruitment, talent acquisition, participant engagement, customer success, or a related field
Exceptional relationship-building and communication skills
Experience managing multiple priorities, deadlines, and stakeholders simultaneously
Strong organizational skills and attention to detail
Ability to work independently, take initiative, and solve problems proactively
Experience coordinating projects, programs, events, or participant experiences
Comfort using CRM systems, applicant tracking systems, or participant management tools
Passion for technology, innovation, workforce development, and community building

Bonus Points If You Have

Experience recruiting technical talent, including students or professionals in technology, engineering, data, AI, or related fields
Experience working with startups, small businesses, or the technology sector
Experience in campus recruitment, workforce development, or work-integrated learning programs
Knowledge of AI, emerging technologies, or digital transformation
Experience supporting grant-funded, government-funded, or cohort-based programs

Success in This Role

You are someone who:

Builds trust and relationships quickly
Enjoys connecting people with opportunities
Is energized by outreach, engagement, and community-building activities
Creates exceptional participant experiences
Takes ownership and follows through on commitments
Thrives in a fast-paced, evolving environment
Is highly organized and comfortable managing many moving pieces at once

Compensation

This is a full-time temporary contract position through August 2027, with the possibility of extension.

The annual base salary range is $55,000–$64,000. Actual compensation will be based on a variety of factors, including skills, experience, education, internal equity, and market considerations.

To Apply

Please apply online along with your resume and cover letter.

We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Communitech is a diverse and inclusive environment and encourages applications from all qualified candidates, including aboriginal persons, francophones, members of sexual minority groups, persons with disabilities, visible minorities, and women. We will provide any requested accommodation to candidates with disabilities throughout the recruitment process.

In compliance with Ontario’s Bill 190, we confirm that this posting represents a current, existing vacancy within our organization.

Please note that ADP’s platform uses artificial intelligence (AI) to generate an applicant’s Candidate or Profile Relevance score. This is one of many factors that will be reviewed in making interview decisions, and all applications will be reviewed by a human. Scores do not affect the visibility of an application and applicants may opt-out when applying.

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More about this job

Responsibilities

The Program Specialist will support the growth and delivery of the AI@WORK program by managing participant recruitment, onboarding, and engagement. They will coordinate program logistics, maintain accurate records, and collaborate with internal teams and external partners to ensure successful program outcomes.

Requirements

Candidates must have at least 3 years of experience in program coordination, recruitment, or a related field, along with exceptional relationship-building and communication skills. Proficiency in managing multiple priorities and using CRM or applicant tracking systems is required.

Skills

Program coordination
Recruitment
Talent acquisition
Participant engagement
Customer success
Relationship building
Communication skills
Project management
CRM systems
Applicant tracking systems
Workforce development
Stakeholder management
Event coordination
Data tracking
Onboarding

Visa sponsorship

Not detected in the job text

Keywords

AI@WORK
Program Specialist
Tech ecosystem
Startups
Scale-ups
Innovation
Work-integrated learning
Post-secondary students
Participant recruitment
Outreach strategies
Cohort management
CRM
Applicant tracking systems
Workforce development
Digital transformation
Stakeholder engagement
Project coordination
Technology sector
Community building
Grant-funded programs

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