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Added 9 mins ago
JR
Claims Specialist, Personal Lines Auto
Jumpstart Refugee Talent
Montreal, QC
- Full-time
The Claims Specialist, Personal Lines Auto, manages low- to moderate-complexity auto insurance claims by assessing liability, verifying coverage, evaluating damages, and negotiating…
Added 9 mins ago
LD
Photo Lab Specialist
London Drugs Limited
Campbell River, BC
- $18.25 to $21.58 CAD / hour
- Other
The Photo Lab Specialist is responsible for assisting in production of all Photofinishing as well as providing superior customer service at the Photofinishing counter, while meeting quality…
Added 9 mins ago
RB
Senior Financing Specialist
Royal Bank of Canada
Windsor, ON
- Full-time
Proven track record in financial, risk and credit analysis/structuring in support of exceptional client relationship management
Added 9 mins ago
RB
Client Advisor
Royal Bank of Canada
Cornwall, ON
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 9 mins ago
HG
DC Associate Coach - Inbound 3rd Shift
H&M Group
Ajax, ON
- Full-time
The role of an DC Associate Coach, you will support the team in delivering efficient and smooth service with excellent garment care, ensuring best practices and routines are followed to…
Added 9 mins ago
HG
DC Associate Driver - Inbound 3rd Shift (Tier 2)
H&M Group
Ajax, ON
- Full-time
As a DC Associate order picker Driver, you will support the team in delivering efficient and smooth service with excellent garment care to our customers, following our best practice and…
Added 9 mins ago
R
Banking Advisor
RBC
Yorkton, SK
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 9 mins ago
R
Client Advisor
RBC
Yorkton, SK
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 22 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
Working across the organization, the Advisor uses customer feedback, service request data, operational trends and frontline insights to identify opportunities to improve how residents…
Added 22 mins ago
B
Maintenance and Renovations Specialist
Boardwalk
AB · Edmonton, AB
- Full-time
Coordinate inspections of turnover suites with the Customer Care Team
Added 22 mins ago
AI
Geographic Information System Specialist
Aptino, Inc.
Calgary, AB
- Contract
We are looking for an experienced GIS Senior Functional Support Specialist with strong hands-on experience in ArcGIS / Esri Enterprise to provide functional application support,…
Added 22 mins ago
RT
Field Service Delivery Technician
Real Time Networks
Milton, ON
- Full-time
Escalate technical issues, site readiness failures, or scope changes as soon as they are identified and support smooth handoff to the Customer Enablement & Adoption Specialist.
Added 22 mins ago
H
DC Associate Driver - Inbound 3rd Shift (Tier 2)
H&M
Ajax, ON
- Full-time
As a DC Associate order picker Driver, you will support the team in delivering efficient and smooth service with excellent garment care to our customers, following our best practice and…
Added 22 mins ago
ZI
Feature Film Business & Legal Affairs Manager
ZenaTech Inc.
Vancouver, BC
- $85,000 to $95,000 CAD / year
- Full-time
…manufacturing capabilities through ZenaDrone to innovate and enhance customer inspection, monitoring, safety, security, compliance, and surveying processes. ZenaTech serves over 100…
Added 24 mins ago
Security Specialist
eSentire
Canada
The Customer Excellence team is the primary frontline for eSentire’s customers. It provides 24x7 live support, runs escalations and outreach for complex or sensitive situations, and drives…
Added 24 mins ago
Regulatory Affairs Specialist
Give and Go Prepared Foods
Toronto, ON
The Regulatory Affairs Specialist ensures compliance with regulations by providing timely input to various teams (Product & Packaging Development, QA, Marketing, Procurement, Supply Chain)…
Added 24 mins ago
A
Spécialiste principal (e) de l’implantation, Gestion du temps / Senior Implementation Specialist, Time
ADP
Montreal, QC
- Full-time
Added 24 mins ago
A
Lead Implementation Specialist, Payroll / Spécialiste en chef d’implantation, Paie
ADP
Montreal, QC · Dartmouth, NS
- Full-time
Project Support: Assist in managing multiple projects simultaneously, ensuring timely delivery, quality, and customer satisfaction. Identify and prioritize project tasks, allocate…
Added 38 mins ago
EL
Digital Client Experience Specialist
Empire Life
ON · Ontario, Canada
- Full-time
Empire Life is looking to hire a Digital Client Experience Specialist to join our Marketing team! We are actively seeking candidates to fill a current, open position.
Added 38 mins ago
AB
National Account Manager
Aldermore Bank
Field, BC
- Full-time
…million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for…
Added 39 mins ago
Logistics Engineering Specialist
Siemens
Concord, ON
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change…
Added 39 mins ago
CI
Autonomy Systems Engineering Specialist / Spécialiste en ingénierie des systèmes d’autonomie
Caterpillar Inc.
Laval, QC
- Full-time
As the Autonomy Systems Engineering Specialist, you will be responsible for serving as a key technical feature owner for Autonomy Drill products and Driver Safety System product. This role…
Added 39 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Canada
- Part-time
Paid training to build valuable customer service and sales skills
Added 39 mins ago
BB
Seasonal Retail Associate
Best Buy Canada
Oakville, ON
- Part-time
Paid training to build valuable customer service and sales skills
Added 39 mins ago
BB
Marchandiseur/Marchandiseuse (Saisonnier(ére)) / Merchandiser (Seasonal)
Best Buy Canada
Canada
- Part-time
Grow your career in similar roles (customer service representative, sales associate, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).

Communitech Technology Association

Program Specialist, AI@Work

Kitchener, ON, Canada

$55,000 to $64,000 CAD / year · Contract

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Job details

Pay: $55,000 to $64,000 CAD / year
Job type: Contract
Experience: 3 years of experience in program coordination, recruitment, talent acquisition, participant engagement, customer success, or a related field
Posting language: English
Posted: Oct 9, 2026

Original job description

Program Specialist, AI@WORK

Communitech helps tech companies start, grow, and succeed in Waterloo Region.

We’re building a tech ecosystem that’s proudly local, globally ambitious and powered by community.

Since 1997, Communitech has brought community and tech together to build Canada’s most vibrant innovation ecosystem. We connect local startups and scale-ups to the support they need to grow, compete and lead.

Today, that means helping trusted AI solutions reach the market, turning bold ideas into valuable IP, expanding peer and advisory networks for founders, and uniting voices through the Waterloo Tech Coalition to take on the issues that matter most.

Our goal is to keep Waterloo Region the most connected, collaborative, and resilient tech hub in the country.

We’re looking to grow our team with passionate people – people who believe in our mission and who are willing to do what it takes to help our founders succeed. If you like to work collaboratively, get s#!t done and be a champion for Canadian tech, we want to hear from you. Wonder what it’s like to work at Communitech? Learn more at https://www.communitech.ca/corporate-stuff/careers/.

Communitech is based in downtown Kitchener, Ontario. We work in-office five days a week because great things happen when we're together - creating space for deeper collaboration and stronger relationships with each other and the ecosystem we support.

About AI@WORK

AI is changing how businesses operate, compete and grow. AI@WORK helps small and medium-sized businesses adopt practical AI solutions while creating meaningful work-integrated learning opportunities for post-secondary students.

Through the program, participating businesses are matched with talented students who work alongside them to identify opportunities, implement AI solutions and build organizational AI capabilities.

The Opportunity

We're looking for a Program Specialist to support the growth and delivery of AI@WORK.

As a Program Specialist, you will play a key role in recruiting participants, coordinating program activities, and delivering an exceptional experience for businesses and students throughout the cohort lifecycle. Working closely with Program Managers, participants, and external partners, you'll help ensure cohorts are successfully recruited, onboarded, supported, and engaged from start to finish.

This role is ideal for someone who enjoys building relationships, managing multiple moving pieces, creating exceptional participant experiences, and helping programs achieve meaningful outcomes.

What You'll Do

Participant Recruitment & Outreach

Build and manage participant pipelines for AI@WORK cohorts
Develop outreach strategies to attract qualified businesses and students
Conduct outreach, information sessions, and discovery conversations
Assess participant fit and guide applicants through the selection process
Build relationships with ecosystem partners, post-secondary institutions, businesses, and community stakeholders
Track recruitment activity and support achievement of cohort targets
Support student recruitment processes, refining position descriptions, reviewing applications, coordinating schedules, and conducting screening interviews as needed

Participant Experience & Engagement

Serve as a primary point of contact for participants throughout the program
Support onboarding, orientation, and cohort launch activities
Deliver a high-quality participant experience from application through program completion
Respond to participant inquiries and proactively resolve issues or concerns
Gather participant feedback and identify opportunities for improvement
Foster engagement and retention throughout each cohort

Program Coordination & Delivery

Support Program Managers in the planning and execution of AI@WORK cohorts
Coordinate participant communications, scheduling, and engagement activities
Support participant matching, onboarding, and cohort logistics
Maintain accurate participant records, program documentation, and reporting
Track program outcomes, success stories, and key performance metrics
Collaborate with internal teams, partners, and stakeholders to support successful program delivery
Contribute to the continuous improvement of program processes and participant experiences

What We're Looking For

3 years of experience in program coordination, recruitment, talent acquisition, participant engagement, customer success, or a related field
Exceptional relationship-building and communication skills
Experience managing multiple priorities, deadlines, and stakeholders simultaneously
Strong organizational skills and attention to detail
Ability to work independently, take initiative, and solve problems proactively
Experience coordinating projects, programs, events, or participant experiences
Comfort using CRM systems, applicant tracking systems, or participant management tools
Passion for technology, innovation, workforce development, and community building

Bonus Points If You Have

Experience recruiting technical talent, including students or professionals in technology, engineering, data, AI, or related fields
Experience working with startups, small businesses, or the technology sector
Experience in campus recruitment, workforce development, or work-integrated learning programs
Knowledge of AI, emerging technologies, or digital transformation
Experience supporting grant-funded, government-funded, or cohort-based programs

Success in This Role

You are someone who:

Builds trust and relationships quickly
Enjoys connecting people with opportunities
Is energized by outreach, engagement, and community-building activities
Creates exceptional participant experiences
Takes ownership and follows through on commitments
Thrives in a fast-paced, evolving environment
Is highly organized and comfortable managing many moving pieces at once

Compensation

This is a full-time temporary contract position through August 2027, with the possibility of extension.

The annual base salary range is $55,000–$64,000. Actual compensation will be based on a variety of factors, including skills, experience, education, internal equity, and market considerations.

To Apply

Please apply online along with your resume and cover letter.

We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Communitech is a diverse and inclusive environment and encourages applications from all qualified candidates, including aboriginal persons, francophones, members of sexual minority groups, persons with disabilities, visible minorities, and women. We will provide any requested accommodation to candidates with disabilities throughout the recruitment process.

In compliance with Ontario’s Bill 190, we confirm that this posting represents a current, existing vacancy within our organization.

Please note that ADP’s platform uses artificial intelligence (AI) to generate an applicant’s Candidate or Profile Relevance score. This is one of many factors that will be reviewed in making interview decisions, and all applications will be reviewed by a human. Scores do not affect the visibility of an application and applicants may opt-out when applying.

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More about this job

Responsibilities

The Program Specialist will support the growth and delivery of the AI@WORK program by managing participant recruitment, onboarding, and engagement. They will coordinate program logistics, maintain accurate records, and collaborate with internal teams and external partners to ensure successful program outcomes.

Requirements

Candidates must have at least 3 years of experience in program coordination, recruitment, or a related field, along with exceptional relationship-building and communication skills. Proficiency in managing multiple priorities and using CRM or applicant tracking systems is required.

Skills

Program coordination
Recruitment
Talent acquisition
Participant engagement
Customer success
Relationship building
Communication skills
Project management
CRM systems
Applicant tracking systems
Workforce development
Stakeholder management
Event coordination
Data tracking
Onboarding

Visa sponsorship

Not detected in the job text

Keywords

AI@WORK
Program Specialist
Tech ecosystem
Startups
Scale-ups
Innovation
Work-integrated learning
Post-secondary students
Participant recruitment
Outreach strategies
Cohort management
CRM
Applicant tracking systems
Workforce development
Digital transformation
Stakeholder engagement
Project coordination
Technology sector
Community building
Grant-funded programs

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