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Added 11 mins ago
Nonprofit Capacity Building Coordinator
City of Leduc
Prince George, BC · Civic Centre
Full-time
We are currently recruiting a Nonprofit Capacity Building Coordinator to support the sustainability, effectiveness and resilience of local nonprofit organizations.
Added 23 mins ago
Volunteer Skating Assistant
Skatinghour Corp.
Toronto, ON · North York, ON
Full-time
Follow instructions provided by the Head Coach or Program Coordinator.
Added 24 mins ago
Inventory & Logistics Coordinator
GreenMantra Technologies
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$50,000 to $75,000 CAD / year
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Added 24 mins ago
Project Coordinator
TalentSphere Staffing Solutions
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…career with a growing company? We're looking for a Project Coordinator / Sales Support professional to join our clients team and play a key role in delivering an exceptional customer…
Added 24 mins ago
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Grand River Personnel Limited
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$50,000 to $55,000 CAD / year
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Added 54 mins ago
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Added 54 mins ago
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Coordinator, Customer Service (Bilingual - English/French) - Contract 9 months
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Field Coordinator Co-Op / Internship | January 2027
Turner Construction
Vancouver, BC
THE FIELD COORDINATOR CO-OP/INTERNSHIP OPPORTUNITY

Community Living Hamilton

Quality Assurance Coordinator

Hamilton, ON, L9C 2E7, Canada

Pay: $25 to $28 CAD / hour
Job type: Part-time
Apply by: Dec 21, 2026
Experience: 2+ years’ experience in an administrative position, preference to be given to experience within not for profit or social service field
Posting language: English
Posted: Sep 22, 2026

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Original job description

Organization Profile
Community Living Hamilton (CLH) is a busy and vibrant organization that supports 1,600 adults and children with diverse abilities thrive in the community. We are the region’s largest service provider for individuals with developmental disabilities such as Down Syndrome and Autism. We are dedicated to helping them achieve their full potential, be included in our community, and, ultimately, build great lives.

Pay band : 25$ - 28$ per hour
This is an Existing Vacancy

Position Summary
The role of the Quality Assurance Coordinator is to pursue Community Living Hamilton’s goal: “Helping Build Great Lives” by ensuring effective quality assurance support to our Finance, Operations and Client Services teams with a strong emphasis on attention to detail.

Responsibilities:

Conduct semi-annual third-party audits of client finances and provide recommendations to address discrepancies or concerns.
Complete monthly and quarterly reviews of client financial logs and bank statements to identify anomalies, risks, or areas requiring follow-up.
Assist with accounts payable and accounts receivable processes as required.
Conduct regular audits of client and program files, including Individual Support Plans (ISPs), to ensure compliance with Quality Assurance Measures (QAM) and agency standards.
Support the organization’s record retention practices by reviewing, organizing, archiving, and securely destroying files in accordance with established requirements.
Collect, analyze, and report statistical and operational data related to job responsibilities.
Identify opportunities for process and service improvement and provide recommendations to management.
Identify, mitigate, and report potential risks that may impact organizational resources or service delivery.
Contribute to the implementation of strategic plans, organization-wide projects, and initiatives by identifying trends, changes, and emerging needs.
Build and maintain strong working relationships with Leadership, Client Services, Operations, and other members of the extended management team.
Develop and maintain positive relationships with external stakeholders that support the organization’s reputation, services, and community partnerships.
Contribute to an engaged workplace culture where employees feel valued, connected, and committed to shared organizational goals.
Ensure compliance with applicable legislation, organizational policies, Quality Assurance requirements, and Occupational Health and Safety standards.
Participate in required training and ongoing professional development.
Promote and demonstrate the Vision and Mission of Community Living Hamilton within the workplace and broader community.
Report workplace hazards and contribute to ongoing health and safety improvements.
Maintain confidentiality and protect sensitive client, employee, and organizational information at all times.

Qualifications:

A college diploma in business administration, finance or office administration preferred
2+ years’ experience in an administrative position, preference to be given to experience within not for profit or social service field
Experience providing entry level finance support
Knowledge and experience of bookkeeping and accounting to maintain program record and reconciliation
Previous data entry experience
Highly proficient office administration application skills: Outlook, MS Office (Excel, Word, PowerPoint, etc.).
Superior attention to detail and analytical skills
Exceptional organizational, interpersonal and communication skills, both written and verbal
Demonstrated knowledge of quality improvement methodologies and experience supporting successful quality improvement initiatives
Experience or familiarity with Ministry of Children, Community and Social Services Required Organizational Practices for Client Safety
Process-oriented, and able to adhere to policy or refer exceptions to senior management
Experience supporting and coaching employees/teams to ensure proper adherence to quality assurance measures
French language fluency, or other language fluency considered an asset

To Apply:

If this describes you and you are interested in learning more about this role, we invite you to submit a resume and cover letter by October 10 , 2026.

Community Living Hamilton welcomes applications from candidates with disabilities.

Accommodation is available on request for candidates taking part in all aspects of the selection process

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More about this job

Responsibilities

The Quality Assurance Coordinator conducts financial and operational audits to ensure compliance with agency standards and quality assurance measures. They also support finance and operations teams by identifying process improvements, managing records, and reporting on statistical data.

Requirements

Candidates should have a college diploma in business, finance, or office administration and at least two years of administrative experience. Proficiency in Microsoft Office and experience with bookkeeping or accounting practices are required.

Skills

Quality Assurance
Auditing
Financial Reporting
Bookkeeping
Accounting
Data Entry
Microsoft Office
Analytical Skills
Attention To Detail
Organizational Skills
Communication Skills
Process Improvement
Risk Mitigation
Record Retention
Compliance
Interpersonal Skills

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Auditing
Finance
Accounts Payable
Accounts Receivable
Bookkeeping
Accounting
Data Entry
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Quality Improvement
Compliance
Record Retention
Risk Management
Social Services
Non-profit
Individual Support Plans
QAM
Administrative Support

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