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Community Natural Foods

Inventory Supervisor

Calgary, AB, Canada

Job type: Full-time
Apply by: Oct 2, 2026
Education: High school diploma
Experience: 3-5 years retail experience
Posting language: English
Posted: Sep 2, 2026

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Original job description

Inventory

Inventory Supervisor

address 3975 Market Street SE Calgary, AB T3M 2J6

Posting Date: 2026-09-02

Expiry Date: 2026-11-28

Job Type: Full-time

Apply Now Back to Results

The Inventory Supervisor is responsible for the daily supervision of Clerks within the Inventory department. This includes the scheduling of daily activities including floor rotations and breaks. The Inventory Supervisor will provide training and direction to Clerks and will provide staff with feedback on their performance in the moment. The Inventory Supervisor will be responsible for completing additional daily tasks including stocking, facing, building displays and providing excellent customer service. This position will be responsible for ordering and transferring product as needed and will assist with receiving as needed.

Work Performed

Daily Supervision

Planning and delegating the work of Clerks & Experts including the scheduling of daily shift rotations to ensure all Clerks are appropriately relieved when necessary and to ensure task variety to the team
Schedule daily breaks of Clerks
Train new Clerks and provide on-going training to members of the department
Setting expectations of performance and providing feedback to Clerks in the moment regarding customer interactions and to ensure their compliance with procedures and best practices
Actively managing the work of Clerks by engaging with them, assessing and supporting them and providing tools for development
Enforce policy adherence

Produce Handling

Ensure that best practices are used when handling product to ensure customer safety and satisfaction
Takes timely action to ensure that products are merchandised to the store floor whenever available
Uses daily procedures to ensure that work is completed efficiently
Ensure product is rotated, within date, and properly displayed on shelves
Filling assigned sections as needed
Clean shelves and merchandising materials and maintain tidy work areas in the back room and the sales floor

System Utilization

Ensure adherence to the correct utilization of CNF systems
Support the implementation of new systems as needed to ensure that products are handled effectively

Customer Service

Greet and engage with customers in accordance with their interest, being attentive to their needs
Communicate with customers with high level of professionalism and with a positive and friendly nature
Answer customer questions, and when answer is unknown work with customer to find a solution/answer
Manage and resolve customer complaints effectively and understand when a situation requires a manager's intervention.
Communicate sales and promotions, make sales referrals, cross-sell and introduce new products and support instore events

Qualifications

High School diploma required
3-5 years retail experience
Knowledge of the Natural Foods Industry and its products
High care for product integrity and proper product handling
Technical aptitude – developed competency with POS, computers
High attention to detail, perceptive and attentive
Comfort directing staff and providing feedback
Friendly, positive attitude and high energy
Exceptional communication and customer service skills
Exceptional conflict resolution - willingness to directly address concerns when they arise
High EQ – developed ability to relate with people sensitively, tactfully, diplomatically, and professionally at all times
Strong interpersonal communication – both verbal and written
Trouble shooting and problem solving mindset
Self motivated with High personal ethics and integrity
Excellent organizational skills and Time management skills
Dependability and Ability to work well under pressure
Sales skills

Essential Job Functions

Stand and walk for extended periods of time.
Bend and stoop to grasp objects and climb ladders. Bend and twist neck and waist, reach above and below shoulders and squat.
Bend and lift loads, not to exceed 60 pounds. Push and pull carts weighing up to 250 pounds.
Repetitive use of hands for grasping, pushing, pulling, and fine manipulation.
Environmental exposure to extreme temperatures (coolers, ovens, freezer, outdoors, etc.)
Requirement to clearly see small detail on screen, paper and labels

Apply Now Back to Results

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More about this job

Responsibilities

Supervise, schedule, train, and support inventory department clerks, including delegating daily work and providing performance feedback. Maintain product availability and presentation through stocking, rotation, ordering, transfers, and receiving, while delivering customer service and ensuring proper procedures are followed.

Requirements

A high school diploma and 3–5 years of retail experience are required, along with knowledge of natural foods and product handling. The role also requires strong communication, customer service, staff direction, organization, problem-solving, sales, and computer/POS skills, as well as the ability to perform physically demanding tasks.

Skills

Staff Supervision
Scheduling
Training
Performance Feedback
Inventory Management
Product Merchandising
Product Handling
Customer Service
Conflict Resolution
Communication
Problem Solving
Point-of-Sale Systems
Organization
Time Management
Sales
Attention to Detail

Visa sponsorship

Not detected in the job text

Keywords

Inventory Management
Retail
Natural Foods
Staff Supervision
Scheduling
Staff Training
Performance Feedback
Product Ordering
Product Transfers
Receiving
Stocking
Product Rotation
Merchandising
Display Building
Product Integrity
Customer Service
Point-of-Sale Systems
Computer Skills
Policy Compliance
Sales Promotions
Cross-Selling
Conflict Resolution
Problem Solving
Time Management
Physical Stock Handling

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