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Added 12 mins ago
Customer Service Representative
Novolex
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Full-time
…Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious…
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Bachelor's degree in Business, Marketing, or a related field.
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Company3

Production Coordinator

Vancouver, BC, Canada

Pay: Business Unit: Company 3 Position: Production Coordinator Location: Vancouver, BC (Onsite) Hours of Operation: 12:00pm - 8:00pm PT Requisition Number: 1050 Pay Range: $21.00 - $23.00 CAD hourly
Job type: Full-time
Apply by: Dec 30, 2026
Working hours: 25 hours per week
Posting language: English
Posted: Oct 1, 2026

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Original job description

Business Unit: Company 3
Position: Production Coordinator
Location: Vancouver, BC (Onsite)
Hours of Operation: 12:00pm - 8:00pm PT
Requisition Number: 1050
Pay Range: $21.00 - $23.00 CAD hourly

POSITION SUMMARY:
Company 3 Vancouver provides Post Production services to some of the world’s top content creators and is known for its creative artistry, pioneering technology and global reach.

We are seeking a Post Production Coordinator who will work alongside our Producing team in a supporting capacity. The Post Production Coordinator we are looking for should have great inter-personal skills, be meticulous, always organized and work calmly and professionally especially during high pressure situations.

MAIN DUTIES:
The Post Production Coordinator will provide exceptional customer service to all clients and work together with our team to manage client expectations. They will be a supporting interface between our Producing team, client production and the various faculties and services here at Company 3. They will create/finalize billing for all operators on a daily basis to ensure invoicing happens in a timely manner. They will provide afternoon/evening support for our Producing team and be the go-to resource for clients until the end of their day. They will assist in greeting and escorting clients to their session upon arrival. They will oversee evening virtual sessions and in studio sessions and help coordinate hospitality services. They will ensure session details and updates are effectively communicated to the client and our various departments. Other duties include:

Keep the production team up to date on project status.
Oversee the day-to-day management of each assigned project.
Organize meetings internally and with clients for each project.
Coordinate with scheduling and internal operations to schedule facility resources and personnel.
Evaluate and reprioritize tasks as needed to accommodate changes in the daily schedule.
Assist Producers in project tracking for billing purposes.
Other duties as assigned.

WHAT YOU BRING:
The ideal candidate will bring previous experience in a client facing Post Production environment. They will bring exceptional customer service skills. They will bring the ability to perform in a fast-paced, high-pressure environment with competing priorities under tight deadlines. They must have strong organizational skills, attention to detail and an ability to work effectively both unsupervised and collaboratively with internal departments. The ideal candidate will also bring the following:

An understanding of the Post Production workflow for both feature and episodic, from file-based dailies and off-line editorial, through to final mastering and delivery.
An understanding of the Post Production scheduling process and the concept of deadlines therein.
Knowledge of Xytech MediaPulse or other Post Production scheduling software experience a plus.
Strong written and verbal communication skills and the ability to learn and process information quickly.
Possess solid keyboarding skills and a good working knowledge of MS Word, Excel and Outlook.
Experience with Slack/MS Teams a plus.
Ability to interact with all levels of an organization up through the executive level, maintaining professionalism.
Able to work afternoon/evening shift and overtime (weekends) when required.
This position is eligible for overtime.

ABOUT THE COMPANY:
Company 3, including its various business units and family of brands, provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more.

Diversity and Inclusion at Company 3:
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable, and inclusive culture where every employee feels empowered and safe to show up to work as their full self.

It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the Company's HR representative if you need assistance completing any forms or otherwise need any accommodation or support in order to participate in the application process.

*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. This range may be modified in the future. An employee’s pay position within the range may be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs.

The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings as adopted and amended from time to time will apply.

The above compensation and benefits information is provided in accordance with various state, provincial, and local pay transparency laws.

This position is for an existing vacancy. Both external and internal candidates can apply for this role through the Company’s Career Page. The Company generally only contacts those individuals who have submitted an application which it wishes to interview.

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More about this job

Responsibilities

The Production Coordinator will manage client expectations, facilitate communication between the producing team and various departments, and oversee daily project tracking and billing. They are also responsible for coordinating facility resources, managing session details, and providing hospitality support for both virtual and in-studio sessions.

Requirements

The ideal candidate should have previous experience in a client-facing post-production environment and a strong understanding of post-production workflows and scheduling. They must possess excellent organizational skills, the ability to work in a high-pressure environment, and proficiency with standard office software.

Skills

Customer service
Post production workflow
Scheduling
Project tracking
Communication
Organizational skills
Attention to detail
MS Word
MS Excel
MS Outlook
Xytech MediaPulse
Slack
MS Teams
Billing
Time management

Benefits

Health insurance
Retirement benefits
Insurance benefits
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Post Production
Production Coordinator
Client Services
Scheduling
Billing
Invoicing
Xytech MediaPulse
MS Word
MS Excel
MS Outlook
Slack
MS Teams
Project Management
Workflow
Feature Film
Episodic
Dailies
Editorial
Mastering
Delivery
Hospitality
Communication
Organization
Time Management
Client Relations

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