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Added 1 hour ago
GE
Buffet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The Server is responsible for adhering to all policies and procedures within the Casino. They are…
Added 1 hour ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The Server is responsible for adhering to all policies and procedures within the Casino. They are…
Added 1 hour ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The Server is responsible for adhering to all policies and procedures within the Casino. They are…
Added 1 hour ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…as well as managing the Housekeeping department, supervising staff and overseeing daily operations with the view to achieve the department's goal of "picture perfect…
Added 1 hour ago
O&
Senior Chef de Partie - Events
Oliver & Bonacini
Toronto, ON
- Full-time
Lead, mentor, and direct cooks, and temporary staff during prep and service
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Burnaby, BC
- Full-time
Our Clinic is a spacious two-level facility, featuring a pharmacy and walk-in clinic on the first floor, and a dedicated family practice on the second floor.
Added 11 hours ago
LM
Department Manager
La Maison Simons
BC · Park Royal South
- Full-time
…cultivating creativity and building meaningful relationships with its staff, partners, and clientele. The company cares about the environment and about the communities in which it does…
Added 11 hours ago
Back of House Manager
JD Sports / Livestock / Size?
Winnipeg, MB
…primary focus, you will also be expected to support the sales floor and broader store team as needed to deliver an exceptional customer experience and respond to changing business…
Added 13 hours ago
Production Supervisor
Select Finishing
Windsor, ON
Added 14 hours ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Leslieville Thrift Store
- Part-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 14 hours ago
BP
Front of House Supervisor - Boston Pizza Seton
Boston Pizza
Calgary, AB
- Full-time
Supervisor/Management shifts supporting operations, coaching staff, and running the floor
Added 19 hours ago
LF
Seasonal Ambassador - Midtown Plaza
Lush Fresh Handmade Cosmetics North America
Saskatoon, SK
- Contract
…overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers…
Added 19 hours ago
CS
Housekeeping Aide (Casual)
Cogir Senior Living
Maple Ridge, BC · Sunwood
- Part-time
To operate floor care machines and steam cleaning equipment;
Added 19 hours ago
CS
Night Attendant (Casual)
Cogir Senior Living
Maple Ridge, BC · Sunwood
- Part-time
To operate floor care machines and steam cleaning equipment;
Added 19 hours ago
TL
Baxters Landing - Supervisor
The Landing Restaurant Group
Oshawa, ON
- Full-time
Act as a floor leader during service, supporting the team and driving an elevated guest experience
Added 20 hours ago
IB
Customer Experience Leader / Responsable de l’expérience en magasin
Indigo Books & Music
Laval, QC
- Full-time
Added 20 hours ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The Server is responsible for adhering to all policies and procedures within the Casino. They are…
Added 20 hours ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…as well as managing the Housekeeping department, supervising staff and overseeing daily operations with the view to achieve the department's goal of "picture perfect…
Added 20 hours ago
GE
Buffet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The Server is responsible for adhering to all policies and procedures within the Casino. They are…
Added 20 hours ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…applicable to the Bingo Hall, Buffet, Blaze Restaurant, Gaming Floor and the Hot Dog Cart. The Server is responsible for adhering to all policies and procedures within the Casino. They are…
Added 20 hours ago
I
Customer Experience Leader / Responsable de l’expérience en magasin
Indigo
Laval, QC
- $18 to $21.4 CAD / hour
- Full-time
Added 22 hours ago
A
Housekeeping Overnight Cleaner
AccorHotel
Banff, AB
- Up to $20.5 CAD / hour
- Full-time
Eligible for complimentary shared staff accommodation as a taxable benefit.
Added 23 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
Recruit, mentor, and manage staff on the audit team, fostering a collaborative, high-performance culture;
Added 23 hours ago
Baxters Landing - Supervisor
Recipe Unlimited
Oshawa, ON
Act as a floor leader during service, supporting the team and driving an elevated guest experience
Added 1 day ago
IB
Customer Experience Leader
Indigo Books & Music
St. Catharines, ON
- Part-time
…acquisition and engagement, Indigo Love of Reading, CEO Awards, Staff Picks, customer events, author signings, consignment programs, and store social media…

Compass Canada

Concession Coordinator, Full Time, TD Place

Ottawa, ON, K1S 3W7, Canada

The hourly wage rate for this position is $23.95. · Full-time

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Job details

Pay: The hourly wage rate for this position is $23.95.
Job type: Full-time
Posting language: English
Posted: Oct 13, 2026

Original job description

Supervisor Responsibilities

This job contains supervisorial responsibilities of direct reports and hourly event staff ranging from 12- 200+.

Summary

The expectation of this position is that the employee performs their duties and responsibilities in an efficient and effective manner. Furthermore, the expectation is to perform these duties while working as a part of a team.
Essential Duties and Responsibilities
Oversee the overall operation of concessions, bars, portables and specialty stations in the stadium, and work closely with the concession team.
Oversee the setup; ensure cleanliness and organization of all portables and concessions for each event.
Co-ordinate with third party vendors and sponsors.
Produce inventory sheets for concessions and assists in tracking inventory for all work areas as assigned; on an event and monthly basis.
Interact with customers and resolve customer complaints in a friendly and service oriented manner in person, by email or by phone.
May be required to replenish condiments, beverages and general supplies while maintaining cleanliness of service areas.
Must be able to effectively communicate with managers and co-workers to effectively accomplish goals, and ensure compliance with company service standards, and inventory
Schedule concession staff according to needs, budget and declining balance. Collect staff availability. Email Monthly schedules.
Review attendances use progressive disciplinary action. Act as main point of contact and liaison for all concession staff. Answer emails and phone calls.
Serve as liaison between HR/Payroll and staff to help resolve issues in a timely manner.
Review time cards for payroll daily.
Divide and redistribute all debit and credit tips received according to the tip policy.
Assist with developing par levels accounting for sales mix and history.
Assist with balancing and consolidating sales on various point of sales systems.
Assist accounting department in correcting void errors, while coaching supervisors, team leads, and cashiers on reducing error rates and inefficiencies.
Assist the Beverage Manager in developing floor plans for portables to accommodate special events and concerts.
Assist with training for supervisors and all concession staff for set up and event days.
Lead pre shift meetings for supervisors on prep and event days. Outline goals and expectations for all supervisors on set up and operation of concessions on a daily basis.
Participate in pre-game stand-up meeting, operations or production meetings as required.
Ensure all signage for portables and concessions is up to date and pricing is correct.
Ensure placement of stanchions, condiment cart set-up, and verifies that concessions are stocked.
Inform staff of any new policies or procedures; enforce company policies, procedures, and safety regulations. Enforce progressive disciplinary action when needed.
Co-ordinate and direct supervisors on the completion of various tasks. Walk the floor and assist Supervisors and Team Leads as needed.
Possible added recruitment responsibilities periodically: including attending large scale job fairs to promote the department, conducting interviews, making hiring decisions, and training new staff.
Assist Concession Beverage Manager with office work.
May involve assisting in or leading special projects as delegated by the Director of Operations or the Director of concessions.
Update POS Employee Files as needed and provide unique login info to each employee.
May involve assisting with set up for Concessions and Bars prior to an event.

Physical Demands

Frequent periods of standing are required; employees are encouraged to stretch as needed.
May have the occasional requirement to lift or carry items. Proper lifting technique is a must.
Stadium is an outdoor venue and is subject to changing environmental conditions. Dressing appropriately and being prepared for changes in the environmental conditions is an expectation.
Frequent use of stairs is required; elevator accessibility is limited to accommodating clients and staff with mobility and accessibility needs.
Stadium environment is a larger site, and tends to involve higher physical demands on event days.
Sensory Attention: this environment is a noisy loud environment on event days.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the duties of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties of this position.

This position involves working in a unique environment. This is an event based venue and has characteristics that are inherent to an event based industry. We are licensed to carry and serve alcohol, and this is a very large part of our business. The majority of the positions we hire, come into contact with alcohol. This is not only an event based work environment; but is also a sports stadium, and as such is subject to crowds, lots of noise, and intoxicated guests. The safety of our employees is of the utmost importance, measures are taken to mitigate and reduce risk.

Language Skills

English is the working language at this job location. Candidate must be able to understand, read, write, and speak English.
French is considered an asset; but is not mandatory.

Qualifications

2 to 3 years of Food & Beverage experience required
2 years of managerial experience required
Experience scheduling staff based on operational needs.
Must be flexible with schedule and able to work different shifts.
Must be bondable, and pass an employer administered background check.
Must be able to demonstrate mathematical skills
Must be able to demonstrate Excel skills
Must possess a valid Smart Serve Certificate

The hourly wage rate for this position is $23.95. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

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More about this job

Responsibilities

The Concession Coordinator oversees daily stadium concession operations, including staff scheduling, inventory tracking, and facility setup. They act as the primary liaison for staff and vendors while ensuring compliance with service standards and safety regulations.

Requirements

Candidates must have 2 to 3 years of food and beverage experience and at least 2 years of managerial experience. A valid Smart Serve certificate and proficiency in mathematics and Excel are required.

Skills

Staff supervision
Inventory management
Customer service
Scheduling
Conflict resolution
Point of sale systems
Budgeting
Training
Communication
Mathematical skills
Excel
Smart Serve certification
Event operations
Payroll administration
Vendor coordination

Visa sponsorship

Not detected in the job text

Keywords

Concessions
Stadium operations
Staff scheduling
Inventory management
Point of sale
Smart Serve
Customer service
Supervision
Payroll
Vendor management
Event management
Food and beverage
Budgeting
Training
Safety regulations
Excel
Hospitality
Leadership
Operations management
Conflict resolution

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